spam trac tickets: 11171 and others

[Dan Drake]

Can someone with admin rights on the trac server delete those tickets?

http://trac.sagemath.org/sage_trac/ticket/11171

and the tickets following are all spam.

BTW, I noticed this because of the sagebot in the #sagemath IRC channel,
which reports tickets created. Nice work, whoever set that up.

Dan

--
--- Dan Drake
----- http://mathsci.kaist.ac.kr/~drake
-------

[Dan Drake]

On Tue, 12 Apr 2011 at 12:10PM +0900, Dan Drake wrote:
> Can someone with admin rights on the trac server delete those tickets?
>
> http://trac.sagemath.org/sage_trac/ticket/11171
>
> and the tickets following are all spam.

BTW, if someone could give me admin rights on trac, I'll delete these
myself...

[Dr. David Kirkby]

On 04/12/11 04:10 AM, Dan Drake wrote:
> Can someone with admin rights on the trac server delete those tickets?
>
> http://trac.sagemath.org/sage_trac/ticket/11171

I wish I knew how to. I have admin rights, but don't see a way to delete
individual tickets.

Dave

[Dr. David Kirkby]

It appears you can only do this as the database level (not from within trac),
unless one is running at least version 0.12 and have configured the server to
allow deletions.

We could use a plugin to do it

http://trac-hacks.org/wiki/TicketDeletePlugin

but upgrading to at least 0.12 would solve it too.
--
A: Because it messes up the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing in e-mail?

Dave

[Keshav Kini]

On Tuesday, April 12, 2011 12:16:48 PM UTC+8, Dr. David Kirkby wrote:

I wish I knew how to. I have admin rights, but don't see a way to delete
individual tickets.

Dave

Well, this appears to be an option: http://trac.edgewall.org/wiki/TracFaq#is-there-any-way-to-remove-tickets .

Also, the sagebot is mine - if you have any other ideas for useful stuff it could do, please feel free to suggest them! (And of course feel free to join us on the IRC channel, #sagemath on irc.freenode.net .)

-Keshav

[kcrisman]

We need to implement something, stat. #11191 and #11192 (both within
the last hour) are spam.

- kcrisman

[kcrisman]

On Apr 13, 9:27 pm, kcrisman <kcris...@gmail.com> wrote:
> We need to implement something, stat.  #11191 and #11192 (both within
> the last hour) are spam.
>
>

And #11193 and #11194... on the plus side, this is a good way to make
it look like we are fixing lots of bugs... not.

[Francois Bissey]

> Hi kcrisman,

>
> On Thu, Apr 14, 2011 at 11:27 AM, kcrisman <kcri...@gmail.com> wrote:
> > We need to implement something, stat.  #11191 and #11192 (both within
> > the last hour) are spam.
>

> Solution: Remove the current captcha plugin. It's trivially broken
> with a human spammer creating spam accounts. Have a group of people
> who could create accounts; I volunteer to be a member of that group.
> Whenever someone wants an account, get the person to email those
> people. I've been managing spam tickets a lot lately; it's time
> consuming.
+1

I guess that means I should volunter as well....

Francois

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[Dan Drake]

On Thu, 14 Apr 2011 13:07 +1000, Minh Van Nguyen wrote:
> Have a group of people who could create accounts; I volunteer to be a
> member of that group. Whenever someone wants an account, get the
> person to email those people. I've been managing spam tickets a lot
> lately; it's time consuming.

I'm almost certainly overthinking this, but: we have people making
requests (for trac accounts) and a group of people who can fulfill the
requests.

It would be nice if there was some queue-like system -- a mailing list,
website, etc -- that would keep track of this. Perhaps send an email to
everyone when a request comes in, and then when someone completes the
request, the system sends another email ("nevermind, Minh did it"). Such
a system would make it easy to have a group of people handling trac
account creation.

Surely something like that must have been reinvented many times by
people like me who take simple tasks and build complicated,
generalizable solutions to accomplish them...

[John Cremona]

This looks very like the authentication needed for someone to join a
google group such as sage-nt (I get an email when anyone asks to join
and have to make a decision).

Can we somehow limit trac account creation to membership of a google
group such as sage-trac?

[while I wrote this, Minh's post arrived -- along similar lines!]

John

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[Rob Beezer]

On Apr 13, 10:19 pm, Minh Nguyen <nguyenmi...@gmail.com> wrote:
> <template>
> Hi Henrietta,
>
> Welcome to the Sage community. Before your trac account could be
> setup, the account managers need the following information from you:
>
> * Real name
> * Preferred username
> * Preferred contact email address

Hi Minh,

Might this be a good time to suggest a person's Trac username be
identical to their Google Groups username and/or their email username?

Workflow gets confusing when you want to cc someone on a ticket and
you can't remember which variant they use on Trac, and I don't think
Trac notices if you cc a nonexistent account (at least I've never seen
any kind of notification like that). Yes, I know usernames are
listed on the Trac wiki front page, but going there is one more step).

Rob

[Jason Grout]

On 4/14/11 1:02 AM, Rob Beezer wrote:

> Workflow gets confusing when you want to cc someone on a ticket and
> you can't remember which variant they use on Trac, and I don't think
> Trac notices if you cc a nonexistent account (at least I've never seen
> any kind of notification like that). Yes, I know usernames are
> listed on the Trac wiki front page, but going there is one more step).

We should just have ajax autocompletion in those fields...

Jason