8+
years working with Salesforce showing progression through more technical
roles.
2+
years’ experience working on the salesforce.com platform, specifically
with salesforce Service
Cloud and Field Lightning Services experience.
Able to
translate business requirements into technical design specification.
Strong
functional knowledge of Work Order management, Inventory Management, Asset
Management, Scheduling, Service Resource Management and Service Contract
functionality.
Deep
understanding of Field Service business processes.
Lead/facilitate
design and modeling sessions with the client.
Work
closely with business leaders, process owners to gather business
requirements.
Provide
FSL solution alternatives to businesses and suggest solutions that have
optimized and efficient ROI.
Translate
FSL business requirements to technical specification.
Design,
implement, and test leading-edge field service management systems with
salesforce.com.
Lead
the creation of project deliverables, spanning from process to system
design elements with an emphasis on functional and technical design.
Gather
& Analyze requirements, time estimates, Design & Develop FSL
Architecture, Design Reviews, Development, testing and deployment of
application.
If
needed, coordinate developer tasks on large projects; lead design and
reviews to ensure accuracy and consistency.
Provides
guidance on all phases of software development lifecycle and the impact of
FSL.
Function
as FSL subject matter expert during presales and delivery of consulting
engagement
Work
on POC to finalize the scope for Mobile workforce.