First, Phillip and Cyrus, thank you for your patience in helping us troubleshoot this serious issue.
I've been helping the Zen development for a few months now and delved into the whole GNSS mess. That was my hypothesis (fancy word for guess-timate) that Rob quoted.
The GNSS receivers used in the Zen are more complicated and sensitive than the one in the Nano so there are more variables to consider, and to misconfigure.
The approach I'm considering is to fine tune which constellation (fancy name for the different national GNSS systems up there, e.g. USA-GPS, EU-Galileo, etc.) or combination of constellations to follow.
My first suspicion is that by enabling GPS, we are also using the GPS geostationary reference (Satellite Based Augmentation System SBAS) over the Americas, which would put it very low on the horizon for you, and susceptible to timing errors due to ionospheric interference. Rob's Zen in Japan would not "see" SBAS. As a "rule out", I would like to make a version that ignores the GPS SBAS geostationary reference.
In the meantime, if you could capture log files of wonky drives, that provides more information.
All the best,
--Louis