bGeigienano uploaded files queued and not processed

[alberto...@gmail.com]

Hi Rob,

I'm having a problem with the upload of data files from my bGeigieNano.

What happens is that the uploaded files remain unprocessed (permanently queued) and I can't proceed with their submission, even if the metadata are OK. See attached screenshot.

Is there something I can do?   

Thank you very much and best regards,

Alberto

[Rob Oudendijk]

Alberto,

Thank you for informing us. We know about the issue and are currently working on a solution. 

Meanwhile, I can handle them manually.

Regards

Rob

[alberto...@gmail.com]

Thank you very much, Rob. 

I'm not in a hurry, and I will wait until the problem will be fixed. Just let me know.

Cheers,

Alberto

[alberto...@gmail.com]

Hi Rob,

now it works, thank you!

Hugs and (mostly) peace,

Alberto