Will My Windows 8.1 Key Work With 10

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Gracia Bradshaw

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Aug 3, 2024, 2:51:02 PM8/3/24
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I recently upgraded my PC desktop to Windows 11. Dropbox worked perfectly in Windows 10, and when I upgraded my laptop to 11, it was seamless. On the desktop, I can access Dropbox through the web, but updated files from my other computers do not show up as updated when I load them into their usual application on the desktop! (for example, I can "see" an updated Excel file in the Dropbox viewer, but when I try to open it up in Excel, I only get an older file.) I think the Dropbox app is not loaded in Windows 11, but when I attempt to install the download (both the regular and the extended), I get an error message that the files needed cannot be accessed. Is this the problem? If so, how do I fix it? The Microsoft Store only has something called Dropbox for S Mode (I don't have S Mode, as far as I know). Should I use that? This is both confusing and frustrating. Help!

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I suspect there's an issue with the Dropbox app. It is in the list of apps I can get to through the Start menu, but when I click on it, nothing happens. There's no icon for Dropbox on the Taskbar or in the Hidden Icons cluster.

I tried (several times) to download and install the Dropbox app from the Dropbox website. The download seemed to go properly, and it started to install, but then stopped, and I got an error message to the effect that the installer could not open the proper files.

I downloaded Dropbox for S App again, and opened it. The up-to-date files are there, much like on the Dropbox website, but when I try to open a file (for example an Excel file, using Excel), it's empty. If I look for the file through Excel, it's not the up-to-date file. This isn't the answer...

Yes. I can open the web-based Dropbox, and it's up-to-date. The problem occurs when I try to either access a Dropbox file from one of my Office applications (Excel, Word), or open a file from the web-based Dropbox into the Office application (in which case it does not load up, or I get the non-updated file from before I upgraded to Windows 11).

The link you sent me for getting out of S mode applied to Windows 10, not Windows 11, and I could not make sense of how to apply them to what I saw in my now Windows 11. If you think this really might be the issue, can you provide any instructions about what to do?

Hi Mike, having same problem, though I can use my Windows 10 laptop, but what I want to do is get my files off of my XP, so we can get rid of computer. So if I was to get a older version flash drive USB2, and managed to download my files, would I be able to use it on my Win 10 laptop?

A lot will depend on what kinds of files (and their sizes) you want to copy to the flash drive. Most flash drives are formatted FAT32 or maybe ExFAT (so they work with PCs and Macs).If any of the files are larger than 4 GB size there would be limitations with the drive unless you reformat it to NTFS, but we would only go there if we had to.

I just got a new laptop today running Windows 11. I currently/previously use a Windows 7 with Office 2007 & a Windows 10 with Office 2019. I use Readyshare to share Excel files between them and it has worked flawlessly on the 7 & 10. I installed MS Office 2021 on my new Windows 11 and I cannot open or save Office files (Excel & Word) to/from Readyshare. It just gives a vague error message and doesn't offer a fix. Other file types open and save fine such as PDF's & RTF's and image files. Only Office files are not working. I believe it is an issue with Office 2021 but I cannot seem to get it to work. Has anybody been able to use Office 2021 programs with Readyshare? If so what did you have to change? Thanks.

By the way the R6120 is a pretty basic router. According to Netgear's manual for this device, not always the most reliable source of information, the LAN and WAN ports support only 10BASE-T or 100BASE-TX. That makes it slower than many newer internet services and most modern network hardware. This may not matter to you, but be warned that it will hobble you if you ever sign up for faster Internet, anything faster than 100 Mbps is a waste of your money.

It also slows down whatever is going on in your local network. Newer devices support at least 1000BASE-TX.


My HP Envy 5660 keeps giving me the message that my software needs to be upgraded to the newest software and to install it. I have done this several times and when it is finished it say it is complete but the printer cannot be found on the computer. I have also seen that my computer says the driver is missing.

When my Windows 10 upgraded maybe 2 weeks ago this is when the problem started. Is there a new Driver for my printer that works. The driver being used is from June 2017. This seems like an HP problem I can't fix unless you have a new dirver or someone can tell me how to make this work. I am very frustrated by this.

To Mr. MKazi and others on this messaging about HP Envy 5660 not working and without "Driver" !!!!! I have successfully talked to one of the biggy Main HP Tecky Software Engineers about my problem and others as well about this Driver situation and after talking to him on the phone while he also was given permission to enter onto my Computer we walked through the problems encountered with the Driver situation.

The Result was: There was a problem finishing the install package from HP at the end of following all the procedures. Apparently the "Driver would not download properly to my system on Windows 10 (64bit). After "Lester saw what was finally happening he went into my dos setup and manually put in the right files needed to fix the problem.

My Printer is connected by wireless and it has been updated by the web app and all, but it won't work as it says there is "No Driver" period no matter how many times I have repeated all the steps I have seen. When Windows 10 updated last Dec. 10th that's when the problem started. I did backend on my computer to the previous date to see if that would fix the problem but that didn't fix it either. I have done all the suggested answers I have seen on all the Posted Messages and none of them work. I still believe this is a HP problem with their version of the Driver they offer that was last initiated back in June. It has been a long time for a driver not to be updated with the latest Windows 10 environment. I truly believe this is an HP fault and I am wanting to get another HP according to my Warranty on this HP Envy 5660 and to hope it will work with the latest Windows 10 environment. If nobody can give me a straight answer I will scream!!!! Please get together with your techs at your end to find out about this, I am not the only one with this problem and I have seen on other posts using the HP Envy5660 that there is no driver that will work with this Printer version.

I'm in exactly the same situation as you with my Envy 5644. I see numerous posts also with the same type of problem and the only advice is always to remove and reinstall which never seems to work. The 1709 Fall Creators Update to Win10 has broken something in the HP drivers and HP needs to sort it out. It is months since the roll out of 1709 was started, plenty of time to release new drivers or a patch.

MrRobot, As you are an HP employee, perhaps you could do something about getting new Win10 Fall Creators Edition compatible drivers released instead of churning out the same pointless stock suggestions to remove and re-install. I've been through all this multiple times.

As before and again I just don't think HP understands what we are going through trying to get an updated driver for our HP Envy 5660 and other similar printer. I think I will have to call the HP Corp. or their other Techs to understand our problems. I still have not seen one real answer yet, maybe if HP can find a HP Envy 5660 printer themselves and look at it and see if they have our similar problems and what they did to fix it as I would surely like to know.

Hi MKazi, it has been at least 4 business days since we last messaged together for my problem with getting a proper driver that works with Windows 10 lastest system changes. Could you please make contact again to see if your Regional people have an answer for me.

PS my iMac uses my HP Envy 5660 all-in-one Printer just fine without making any changes to it. So I would assume this is a Windows 10 issue for sure in getting the right Updated Driver for it. Please let me know of any contact you make.

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