Premium Imaging Cartridge

[Gracia Bradshaw]

LexmarkReturn Programme Imaging Units are patented devices that are sold at a special price subject to the restriction that the imaging unit may be used only once. Following the initial use, the customer agrees to return the imaging unit only to Lexmark for remanufacture and/or recycling. The Return Programme imaging units are designed to stop working once they reach their respective rated life (as established by Lexmark). If the customer does not accept these terms, replacement imaging units sold without these terms are available at www.lexmark.com.

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I don't know what is the difference between toner cartridge and image drum. Given that I need to print only documents, so I may not need the color toners. Could someone please explain simply, and which one should I choose. Thank you very much.

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.I will try and explain.The drum unit is the part where the image is created by electric charge and the toner is retracted to that charged image before it gets printed onto the paper.So without toner there will be no image.The toner is the black ink that is printed on the paper.The drum is just the part that helps to create the image for printing.Hope this will help.

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.If your machine needs toner you will have to order HP 17A part.The difference between the toner and drum is as follows.The toner has a magnetic roller that transfers the toner toward the drum unit (the drum unit has a aluminum electrostatic drum that is coated in colour).Hope this will help.

Thanks for your reply. Unfortunately, I still don't understand. I'm sorry that I'm completely clueless. I see that the prices of toner cartridge and image drum are about the same, but image drum can print much more pages. So, I just want to which one should I buy, given that I print only documents, black texts.

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.Just for information some technical information is protected by HP and is not allowed to be answered.This is unfortunate and you will have to contact a HP repair shop for the help in this case.If your machine is asking for toner replacement then you must install the HP17A toner.If the machine is asking to replace the image unit That is HP19A the drum unit.The toner will be replaced after about every 2500 prints where the drum will only be change after a lot of copies,but the machine will prompt you to replace that part.

Hi, I am considering buying an HP M118dw laser mono printer. I note that it uses an HP 94A o rHP 94X toner cartridge but also the HP 32A Imaging drum. Does the printer need both the 94 and the 32 in situ in order to function?

Units that show both a drum/imaging unit and toner require both. For years the standard setup for HP Printers was a single unit that contained both. Some of the newer small units are now using a two piece system, like Brother and Lexmark have for years.

We have a Samsung M267x 287x Series printer. As per my past experience with monochrome laser printers, we refill the toner which is rated 3k 4 times and then get a new toner. Reason, a new toner costs 40$ vs a refill that costs 4$.

Under machine settings in the web-utility, I can force the printer to keep printing. Coming to the main question, is it safe to run a 9k imaging untill 12k or should I stop printing and get the new imaging unit?

Clover Imaging's Remanufactured Xerox B600 Extra High Yield cartridges have a higher page yield compared to the standard B600. This translates to increased productivity and cost savings, making it ideal for Managed Print Services environments and customers looking for a better cost per page.

Chris is exceptional and helps us regardless of which brand works best for V-Quest and our customers. He is very helpful with new items, pricing and marketing programs. We appreciate the support that Chris always gives and look forward to continued growth.

We were Clover customers a long time ago and left because of a poor rep. Meeting and working with David renewed our faith in the Clover team and made us loyalist again. We are happy with our service and applaud David on his quick resolution of helping us fix any problems as they arise.

We recently lost our Parts Coordinator so the Field Service Mgr. and I are filling in. There are certain procedures that we are still learning or unaware of and Stephanie has made it easy for us to find the correct information or procedure in a very prompt and professional manner. We are pleased to work with Stephanie. Her advice for us on one certain procedure started paying off just hours later on another order we placed.

Thanks for providing outstanding customer service. Clover Imaging Group is very knowledgeable in the Federal Government space we are in. Thanks to their help we are in full compliance and have been able to increase sales to the government on our GSA MAS. We appreciate how responsive they are to special quote requests and have been able to win more business because of it.

Beth has been my primary sales rep for years, and her attention to detail and her ability to provide awesome programs for my customers, is what keeps me at Clover. She is a wonderful advocate! I look forward to continuing my relationship with Beth!

Clover's senior management is a fair-dealing and reseller-supportive one. It shows in every nuance. The sales, support, and MPS system teams are hard-working and actually care about outcomes. Recent example: Julie offered up a perfect solution to a dilemma. We needed to get a pallet of printers to a customer site in 3 days or fewer in advance of an installation. She was able to get the printers out that same afternoon via GROUND UPS and get them there on time and on budget. Outstanding, smart, cooperative.

Beth has been an absolute joy to work with over the years. Her passion for the industry is second to none and internal need to make sure we are taken care of has made us feel like we receive world class service. In addition, over the years we have had a few different customer support reps and none have done as good of a job as Matthew.

Low-emission toners used by Clover Imaging Group have been pre-approved by Nordic Ecolabelling for use in Nordic Swan Ecolabel-certified remanufactured printer cartridges. These toners are specially formulated to ensure that applicable Nordic Swan Ecolabel requirements are met, including criteria placing strict limits on volatile organic compound emissions and prohibiting the presence of certain pollutants and other harmful substances.

To use the Clover Recycling Center, you must provide a credit card which may be charged on a monthly basis to offset program costs. Charges will vary depending on the contents of your return shipments.

Thank you for your interest in Clover! Due to the robust functionality on our website, we can only support the most current web browsers. We recommend upgrading your browser to the latest version of Internet Explorer, Google Chrome or Mozilla Firefox.

The kit consists of these items:Imaging unit (including the corona wire)FilterBlower/brush cleaning toolCaution: When replacing the imaging unit, make sure that you do not expose either the new or used unit to light for more than 45 seconds. (When diagnosing a print quality symptom, you may replace the imaging unit and find it was not the solution, and then need to put the original unit back into the printer.) Remove the used imaging unitTurn the power off.Open the front door.To unlock the imaging unit, turn the large blue knob counterclockwise.Holding the blue front handle, pull out the imaging unit until it stops.Lift up the blue handle on the left side of the imaging unit to release the catch.Caution: The imaging unit weighs about 6.8 kg (15 lbs.); take care to handle the imaging unit as shown to avoid damage to the unit and personal injury.Slide the imaging unit out all the way; cover it completely to prevent damage from exposure to light, and set it aside. Unpack the new imaging unitRemove the filter, the blower/brush cleaning tool, and the new imaging unit from the packaging, but leave the protective cover on the imaging unit until you insert it into the printer.Save all packing material in case moving or subsequent shipment is necessary. Caution: To ensure print quality, do not touch the underside or the right side of the imaging unit; you may see fingerprints on your output.

Never allow exposure to direct sunlight, which can cause permanent damage in only a few seconds. Do not leave the imaging unit exposed to any light for more than 45 seconds. If you do, the unit may be damaged and need to be replaced. When installing it, leave the protective cover on until immediately before you insert it into the printer; then, promptly close the front door. Clean the sensorUsing the blower/brush cleaning tool that was included in the imaging unit packaging, clean the sensor inside the printer. Replace the filterPull out the used filter and dispose of it as normal office waste.Insert the new filter. Insert the new imaging unitTurn the two small blue knobs clockwise to align the triangles.Remove the protective plastic sheet.Insert the new imaging unit into the printer, holding it by the blue handles.Release the left handle and slide the unit in until it stops.Turn the large blue knob clockwise to insert the imaging unit completely and to lock it.When properly installed, the lock icon aligns with the black triangle.Close the front door and turn the power on. Reset the copy countTo reset the copy count for the imaging unit (and the corona wire, which is included with the new imaging unit), complete these steps.Press the Menu button to enter the front panel menu. You will see this message in the display:Help Pages

MenuPress the right arrow button (--->) until the display readsSystem Counts

MenuPress the Menu button to enter the System Counts menu.Press the right arrow button (--->) until the display readsImaging Unit

MenuPress the Menu button; then press the Reset button.Press the right arrow button (--->) until the display readsCorona Wire

MenuPress the Menu button; then press the Reset button.Press the Exit button until the display reads Ready. What to do with the used imaging unitOnce you determine that the new imaging unit takes care of whatever print quality symptom you observed, dispose of the used imaging unit as normal office waste.If the new imaging unit did not take care of the symptom, put the original unit back into the printer and repack the new unit so that it is protected from any exposure to light, and save it for future use as needed. Support Home PagePhaser 540 Support Page

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