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QA Tester / Software Tester/ QA Analyst Available Immediately
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Rizwan Khan
Jun 5, 2013, 11:59:55 AM6/5/13
to
Nasim
219.561.7114
nasimq...@gmail.com
Experienced software tester with over seven years of exposure to quality assurance, analysis and testing for client-server and web-based applications with extensive knowledge in the Point of Sales (POS), Telecom, Finance & Mortgage, and Insurance & Health Care industries.
Professional Summary
• 8+ years of diversified experience in Analysis, Quality Assurance and Software testing.
• Diverse experience with various testing methods such as Functional Testing, Regression Testing, System Testing, Integration Testing, User Acceptance Testing (UAT), Database Testing, Backend testing and End to End Testing.
• Experience in testing both types of application like Web-based application and Client Server application.
• Well versed with testing methodologies such as Agile, SCRUM and Waterfall.
• Experience in SQL queries for backend data base testing on T/SQL and PL/SQL for Oracle server.
• Attend meetings with Business and Development teams to get proper understanding of the application.
• Ability to write lengthy procedural step-based narrative test cases from functional design documents and executing those against a schedule in compliance with adopted methodology.
• Contributes to test planning, scheduling and managing test resources in formal test execution phases on larger projects.
• Executes functional tests and authors’ significant revisions to test requirements as necessary through the dry run and official test phases.
• Maintains defect reports and updates reports following regression testing.
• Understands the functional design of software products/suites being tested and their underlying technologies to facilitate creating test cases, diagnosing system issues and ensuring that tests are accurately address to required business functionality. Clarifies ambiguous areas with technical teams.
• Experience in basic industry and functional area knowledge related to the software product being tested and applicable regulatory statutes to determine whether system components meet business specifications.
• Experience working with configuration management, defect tracking, query tools and templates used to create test scripts, defect statistics, trace matrices, status reports and etc.
• Good consulting skills; can effectively interact with client during on-site meetings and project team teleconferences.
• Ability to work cooperatively as a part of a professional team that may be distributed across geographies and time zones.
• Ability to complete assigned responsibilities independently in a given timeframe with minimal managerial and technical support.
Technical Skill set
Manual Testing Tools: HP tool Quality Center.
Automation Tools: Quick Test Pro (QTP).
Test Methodologies: Black box testing, Integration testing, Functional tests, System tests, Regression tests, Backend tests and Ad-hoc testing.
Languages: SQL, MYSQL, Java, VBScript, VB and C#.Net.
Office Tools: MS Office.
Web Technologies: HTML, XML, ASP.
Operating Systems: Windows XP, Windows Vista, Windows 7 and UNIX.
RDBMS/DBMS: MS-Access, Oracle and SQL Server.
SDLC Methodologies: Agile, Scrum, Waterfall Method, and Prototyping Model.
Documentation Tools: Microsoft Office (Excel/Word)
Experiences in details
Trintech Inc. – Addison, TX February 2011 – Present
QA Tester/Analyst
Trintech Inc. provides solutions for Healthcare providers, Manufactures, Financial Institutions and Retailers. The company represents various well known retail establishments in the country. Trintech POS (Point Of Sale) products have the ability to send email reports that include information based on all the transactions and daily report of sales. The company also involved in upgrade the present process of POS front-line, Change process for back-office support, Price determination, Introducing Just in Time Inventory (JIT), Reducing back-stock, Sufficient finance cushion and etc.
Involved in testing a client server application called RIP (Risk Information Profile) was created to provide a tool to conduct the risk assessment of potential customers and also to re-evaluate the risks involved with current customers. This tool involves determining eligibility for new customers, inquiring current credit limit, inquiring previous credit lines, payment history, fraud history, business history, frequency of credit card usage and etc.
Involved in testing the application which was built to determine the qualified customer for FHA, Conventional, VA and Sub-Prime loans that includes Retail lending, Wholesale lending, Mortgage banking, Mortgage brokering and Private money lending.
Responsibilities:
• Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation, Risk management and Mortgage issues.
• Participated in meeting with Release Management and coordinators to manage testing activity.
• Perform functional testing, regression testing, UAT Testing, and End to End testing.
• Manually created, developed and executed Test Cases for both Negative and Positive testing.
• Prepared Test Plan for assigned module as a part of the testing team. Test Plan detail included the testing scope, requirement, strategies and all compulsory resources.
• Executed manual testing for all scenarios on products.
• Participated in System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Utilized Quality Center for managing the testing process.
• Located and documented in detail all defects found for development to review.
• Conducted regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected.
• Worked extensively with development team and created status reports.
• Created T/SQL queries for backend database testing.
• Utilized Quick Test Professional (QTP) for basic automation testing which included recording and playing tests as well as parameterizing values.
• Performed Data Driven Tests to validate the same scenario with different test data.
Environment:
Quality Center 9.2, SQL Server Management Studio, C# .Net, Windows XP & Windows 7.
BroadLink - Addison, TX July 2009 –December 2010
Quality Assurance Tester
BroadLink provides landline and PBX services as well as Voiceover IP (VoIP) services to the Texas businesses such as insurance, financial, hospitality and other industries. As part of the Quality Assurance team, testing occurred for a web application used to process the billing and customer management. Tested a web based application that was used to place orders for an assortment of telecom products.
Responsibilities:
• Reviewed requirements and specifications documents to develop and execute Test Plans and Test Cases.
• Participated in meetings with BA and Developers to understand the scope of testing.
• Created Test Plans, Test Scenarios and Test Cases for assigned modules.
• Created and Executed Test Cases manually as well as verify the actual results based on expected results.
• Performed Functional Testing, Regression Testing, User Acceptance Testing (UAT) and End to End Testing.
• Documented and reported all found defects in Quality Center.
• Provided validation of data through SQL queries.
• Performed Adhoc Testing and User Acceptance Testing by working intimately with development and Project Manager to ensure the final product is stable to go live.
Environment:
Quality Center, Quick Test Professional (QTP), C# ASP, Visual Basic 6.0, HTML, Oracle, SQL Server 2005, SQL Navigator, Toad, Java, Windows XP, and Fast-paced environment.
Sprint PCS - Oklahoma City, OK June 2008 – June 2009
QA Tester
Sprint is the third largest American telecommunications company. The company owns and operates Sprint wireless telecommunications network in the United States, with 53 million customers, behind Verizon Wireless and AT&T Mobility. Sprint also operates Nextel as its separate wireless division. Sprint Prepaid Group which offers prepaid wireless services as Boost Mobile and Virgin Mobile USA.
Responsibilities
• Mainly Developed Test Cases and test data from functional requirements.
• Tested Data entry web pages to verify and validate the application behavior.
• Performed Integration, Regression and System Testing.
• Involved in the User Acceptance Testing, Participated in various meetings and discussed Enhancement and Modification Request issues.
• Interacted with Developers to resolve user needs, found bugs in the software, documented and reported to the Development team.
• Involved in preparing, specifying, and executing test cases and scenarios using JIRA.
• Created SQL Queries for verifying Insert/Update and deletion of data from back end database.
• Conducted Production readiness tests on weekends.
• Executed Test Set/test cases for monthly releases and validated actual results against expected results. Verified test results and reported the defect status to the development team.
• Reviewed Business Requirement Documents and Technical Specifications.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool like Quality center.
• Performed Integration, Functional, Regression, User Acceptance testing, viewing and analyzing results, defect tracking, defect reporting and documentation.
• Helped in creating the daily QA Status Reports to the Test management team.
• Performed Sanity testing for every new Build. Performed user acceptance test.
• Involved in performing testing on Guiding module, billing modules for billing system.
• Resolving revenue impacting issues affecting the functionality of applications currently used to manage, rate, and bill customers in production.
• Used QC 9.0 as the bug-reporting tool for bug tracking and defects.
• Performed Back-end testing using SQL queries to validate the data in the SQL server.
• Reviewed manual testing methods and developed and executed test cases.
• Involved in defect & status report meetings.
Environment:
Visual Source Safe, HTML, MS Excel, MS Office, Toad 8.5, PL/SQL, Quality Center 9.0, JIRA, Web logic and UNIX, XML, Windows NT/2000, SQL server.
TruWest Credit Union – Phoenix, AZ October 2006 – May 2008
QA/ Software Tester
TruWest Credit Union is a local credit union based in Phoenix, Arizona also having operation in Austin, TX. The company worked in the area of change process implementation for financial forecasting, Account management, Accounts payable, Accounts receivable, NPV, APR, APY, Weighted average, Beta determination, Credit ageing, and Fund availability. Specialized in working with online banking system to ensure that new features are added would not cause any issues for clients.
Responsibilities:
• Developed and executed Test Plans and Test Cases from Business requirement and specifications documentations.
• Manually created, developed and executed Test Cases for both Negative and Positive testing.
• Prepared Test Plan for assigned module as a part of the testing team. Test Plan detail included the testing scope, requirements, strategies and all compulsory resources.
• Executed manual testing for all scenarios on application.
• Provided detailed documentation for development team on errors to ensure clear and concise understanding of the issue and to minimize any fatal errors for final release.
• Conducted functional, regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected/fixed.
• Worked extensively with development team to create status reporting.
• Maintained extensive logs of all testing activities through Quality Center.
• Attended meetings, walkthroughs, participated in triage meeting for team’s weekly status.
Environment:
Quality Center, SQL Server, Windows XP, Windows 2003 servers, HTML, XML.
Bailey Insurance Company – Phoenix, AZ February 2005 – September 2006
QA Analyst/Tester
Bailey Insurance is a private insurance company which is specialized in auto, home, health, life, commercial and group insurance. The Bright VIEW application allows customers to login into the website and view claims, loss control, medical management, claim losses, verify payouts and manage their insurance information.
Responsibilities:
• Reviewed web based application and identified critical functionalities.
• Developed and executed Test Plans and Test Cases from requirement and specifications documents.
• Participated in creating Test Plans.
• Manually created, developed and executed Test Cases.
• Executed manual testing for all cases on website.
• Created test plans to detail the testing scope, requirements (high level), strategies and all needed resources.
• Performed Functional testing, Regression testing, System testing, Integration testing, UAT Testing and End to End testing.
• Utilized Quick Test Professional for automated regression testing (record, play & parameterized functionalities with multiple set of data).
• Located and documented in detail all defects found for development to review.
• Worked extensively with development team to create status reporting.
• Maintained extensive logs of all testing activities through Quality Center.
• Used T-SQL for backend database testing.
• Designed and Analyzed Test case design document based on the Functional Requirement Specifications to implement thorough testing process.
• Analyzed and Developing Test Plan, Test Cases, Expected Test Results and Test Procedure from functional requirement for each module.
• Used Test Director to check out the latest versions of the build for testing purposes, and check in the updated test cases, and test documentation periodically.
• Co-ordinated with BSA’s, Development & Test Teams to review Test Plans, Test Case standards & resolve any technical issues including User Acceptance Testing (UAT).
• Maintained bug lists for critical issues using Mercury Test Director.
• Analyzed & report defects (Test Summary) on Functional, System, Integration, Regression issues.
• Participated in status meetings to report issues.
• Communicated with developers through all phases of testing to prioritize bug resolution.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Created Database Checkpoints and conducted Back End Testing.
Environment:
Quality Center, SQL Server, Microsoft Query Analyzer, Windows XP, ASP.NET, Test Director, SQL .NET, Oracle XML, TOAD, Windows XP, Visio
Education
Master’s in Business Administration (MBA) from University of Phoenix, USA. With GPA 3.72
219.561.7114
nasimq...@gmail.com
Experienced software tester with over seven years of exposure to quality assurance, analysis and testing for client-server and web-based applications with extensive knowledge in the Point of Sales (POS), Telecom, Finance & Mortgage, and Insurance & Health Care industries.
Professional Summary
• 8+ years of diversified experience in Analysis, Quality Assurance and Software testing.
• Diverse experience with various testing methods such as Functional Testing, Regression Testing, System Testing, Integration Testing, User Acceptance Testing (UAT), Database Testing, Backend testing and End to End Testing.
• Experience in testing both types of application like Web-based application and Client Server application.
• Well versed with testing methodologies such as Agile, SCRUM and Waterfall.
• Experience in SQL queries for backend data base testing on T/SQL and PL/SQL for Oracle server.
• Attend meetings with Business and Development teams to get proper understanding of the application.
• Ability to write lengthy procedural step-based narrative test cases from functional design documents and executing those against a schedule in compliance with adopted methodology.
• Contributes to test planning, scheduling and managing test resources in formal test execution phases on larger projects.
• Executes functional tests and authors’ significant revisions to test requirements as necessary through the dry run and official test phases.
• Maintains defect reports and updates reports following regression testing.
• Understands the functional design of software products/suites being tested and their underlying technologies to facilitate creating test cases, diagnosing system issues and ensuring that tests are accurately address to required business functionality. Clarifies ambiguous areas with technical teams.
• Experience in basic industry and functional area knowledge related to the software product being tested and applicable regulatory statutes to determine whether system components meet business specifications.
• Experience working with configuration management, defect tracking, query tools and templates used to create test scripts, defect statistics, trace matrices, status reports and etc.
• Good consulting skills; can effectively interact with client during on-site meetings and project team teleconferences.
• Ability to work cooperatively as a part of a professional team that may be distributed across geographies and time zones.
• Ability to complete assigned responsibilities independently in a given timeframe with minimal managerial and technical support.
Technical Skill set
Manual Testing Tools: HP tool Quality Center.
Automation Tools: Quick Test Pro (QTP).
Test Methodologies: Black box testing, Integration testing, Functional tests, System tests, Regression tests, Backend tests and Ad-hoc testing.
Languages: SQL, MYSQL, Java, VBScript, VB and C#.Net.
Office Tools: MS Office.
Web Technologies: HTML, XML, ASP.
Operating Systems: Windows XP, Windows Vista, Windows 7 and UNIX.
RDBMS/DBMS: MS-Access, Oracle and SQL Server.
SDLC Methodologies: Agile, Scrum, Waterfall Method, and Prototyping Model.
Documentation Tools: Microsoft Office (Excel/Word)
Experiences in details
Trintech Inc. – Addison, TX February 2011 – Present
QA Tester/Analyst
Trintech Inc. provides solutions for Healthcare providers, Manufactures, Financial Institutions and Retailers. The company represents various well known retail establishments in the country. Trintech POS (Point Of Sale) products have the ability to send email reports that include information based on all the transactions and daily report of sales. The company also involved in upgrade the present process of POS front-line, Change process for back-office support, Price determination, Introducing Just in Time Inventory (JIT), Reducing back-stock, Sufficient finance cushion and etc.
Involved in testing a client server application called RIP (Risk Information Profile) was created to provide a tool to conduct the risk assessment of potential customers and also to re-evaluate the risks involved with current customers. This tool involves determining eligibility for new customers, inquiring current credit limit, inquiring previous credit lines, payment history, fraud history, business history, frequency of credit card usage and etc.
Involved in testing the application which was built to determine the qualified customer for FHA, Conventional, VA and Sub-Prime loans that includes Retail lending, Wholesale lending, Mortgage banking, Mortgage brokering and Private money lending.
Responsibilities:
• Reviewed and analyzed Business Requirement Documentation (BRD) to gain understanding of POS implementation, Risk management and Mortgage issues.
• Participated in meeting with Release Management and coordinators to manage testing activity.
• Perform functional testing, regression testing, UAT Testing, and End to End testing.
• Manually created, developed and executed Test Cases for both Negative and Positive testing.
• Prepared Test Plan for assigned module as a part of the testing team. Test Plan detail included the testing scope, requirement, strategies and all compulsory resources.
• Executed manual testing for all scenarios on products.
• Participated in System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Utilized Quality Center for managing the testing process.
• Located and documented in detail all defects found for development to review.
• Conducted regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected.
• Worked extensively with development team and created status reports.
• Created T/SQL queries for backend database testing.
• Utilized Quick Test Professional (QTP) for basic automation testing which included recording and playing tests as well as parameterizing values.
• Performed Data Driven Tests to validate the same scenario with different test data.
Environment:
Quality Center 9.2, SQL Server Management Studio, C# .Net, Windows XP & Windows 7.
BroadLink - Addison, TX July 2009 –December 2010
Quality Assurance Tester
BroadLink provides landline and PBX services as well as Voiceover IP (VoIP) services to the Texas businesses such as insurance, financial, hospitality and other industries. As part of the Quality Assurance team, testing occurred for a web application used to process the billing and customer management. Tested a web based application that was used to place orders for an assortment of telecom products.
Responsibilities:
• Reviewed requirements and specifications documents to develop and execute Test Plans and Test Cases.
• Participated in meetings with BA and Developers to understand the scope of testing.
• Created Test Plans, Test Scenarios and Test Cases for assigned modules.
• Created and Executed Test Cases manually as well as verify the actual results based on expected results.
• Performed Functional Testing, Regression Testing, User Acceptance Testing (UAT) and End to End Testing.
• Documented and reported all found defects in Quality Center.
• Provided validation of data through SQL queries.
• Performed Adhoc Testing and User Acceptance Testing by working intimately with development and Project Manager to ensure the final product is stable to go live.
Environment:
Quality Center, Quick Test Professional (QTP), C# ASP, Visual Basic 6.0, HTML, Oracle, SQL Server 2005, SQL Navigator, Toad, Java, Windows XP, and Fast-paced environment.
Sprint PCS - Oklahoma City, OK June 2008 – June 2009
QA Tester
Sprint is the third largest American telecommunications company. The company owns and operates Sprint wireless telecommunications network in the United States, with 53 million customers, behind Verizon Wireless and AT&T Mobility. Sprint also operates Nextel as its separate wireless division. Sprint Prepaid Group which offers prepaid wireless services as Boost Mobile and Virgin Mobile USA.
Responsibilities
• Mainly Developed Test Cases and test data from functional requirements.
• Tested Data entry web pages to verify and validate the application behavior.
• Performed Integration, Regression and System Testing.
• Involved in the User Acceptance Testing, Participated in various meetings and discussed Enhancement and Modification Request issues.
• Interacted with Developers to resolve user needs, found bugs in the software, documented and reported to the Development team.
• Involved in preparing, specifying, and executing test cases and scenarios using JIRA.
• Created SQL Queries for verifying Insert/Update and deletion of data from back end database.
• Conducted Production readiness tests on weekends.
• Executed Test Set/test cases for monthly releases and validated actual results against expected results. Verified test results and reported the defect status to the development team.
• Reviewed Business Requirement Documents and Technical Specifications.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking tool like Quality center.
• Performed Integration, Functional, Regression, User Acceptance testing, viewing and analyzing results, defect tracking, defect reporting and documentation.
• Helped in creating the daily QA Status Reports to the Test management team.
• Performed Sanity testing for every new Build. Performed user acceptance test.
• Involved in performing testing on Guiding module, billing modules for billing system.
• Resolving revenue impacting issues affecting the functionality of applications currently used to manage, rate, and bill customers in production.
• Used QC 9.0 as the bug-reporting tool for bug tracking and defects.
• Performed Back-end testing using SQL queries to validate the data in the SQL server.
• Reviewed manual testing methods and developed and executed test cases.
• Involved in defect & status report meetings.
Environment:
Visual Source Safe, HTML, MS Excel, MS Office, Toad 8.5, PL/SQL, Quality Center 9.0, JIRA, Web logic and UNIX, XML, Windows NT/2000, SQL server.
TruWest Credit Union – Phoenix, AZ October 2006 – May 2008
QA/ Software Tester
TruWest Credit Union is a local credit union based in Phoenix, Arizona also having operation in Austin, TX. The company worked in the area of change process implementation for financial forecasting, Account management, Accounts payable, Accounts receivable, NPV, APR, APY, Weighted average, Beta determination, Credit ageing, and Fund availability. Specialized in working with online banking system to ensure that new features are added would not cause any issues for clients.
Responsibilities:
• Developed and executed Test Plans and Test Cases from Business requirement and specifications documentations.
• Manually created, developed and executed Test Cases for both Negative and Positive testing.
• Prepared Test Plan for assigned module as a part of the testing team. Test Plan detail included the testing scope, requirements, strategies and all compulsory resources.
• Executed manual testing for all scenarios on application.
• Provided detailed documentation for development team on errors to ensure clear and concise understanding of the issue and to minimize any fatal errors for final release.
• Conducted functional, regression and system testing in order to ensure that new code is not causing issues and that defects have been corrected/fixed.
• Worked extensively with development team to create status reporting.
• Maintained extensive logs of all testing activities through Quality Center.
• Attended meetings, walkthroughs, participated in triage meeting for team’s weekly status.
Environment:
Quality Center, SQL Server, Windows XP, Windows 2003 servers, HTML, XML.
Bailey Insurance Company – Phoenix, AZ February 2005 – September 2006
QA Analyst/Tester
Bailey Insurance is a private insurance company which is specialized in auto, home, health, life, commercial and group insurance. The Bright VIEW application allows customers to login into the website and view claims, loss control, medical management, claim losses, verify payouts and manage their insurance information.
Responsibilities:
• Reviewed web based application and identified critical functionalities.
• Developed and executed Test Plans and Test Cases from requirement and specifications documents.
• Participated in creating Test Plans.
• Manually created, developed and executed Test Cases.
• Executed manual testing for all cases on website.
• Created test plans to detail the testing scope, requirements (high level), strategies and all needed resources.
• Performed Functional testing, Regression testing, System testing, Integration testing, UAT Testing and End to End testing.
• Utilized Quick Test Professional for automated regression testing (record, play & parameterized functionalities with multiple set of data).
• Located and documented in detail all defects found for development to review.
• Worked extensively with development team to create status reporting.
• Maintained extensive logs of all testing activities through Quality Center.
• Used T-SQL for backend database testing.
• Designed and Analyzed Test case design document based on the Functional Requirement Specifications to implement thorough testing process.
• Analyzed and Developing Test Plan, Test Cases, Expected Test Results and Test Procedure from functional requirement for each module.
• Used Test Director to check out the latest versions of the build for testing purposes, and check in the updated test cases, and test documentation periodically.
• Co-ordinated with BSA’s, Development & Test Teams to review Test Plans, Test Case standards & resolve any technical issues including User Acceptance Testing (UAT).
• Maintained bug lists for critical issues using Mercury Test Director.
• Analyzed & report defects (Test Summary) on Functional, System, Integration, Regression issues.
• Participated in status meetings to report issues.
• Communicated with developers through all phases of testing to prioritize bug resolution.
• Performed back-end testing by extensively using SQL commands to verify the database integrity.
• Created Database Checkpoints and conducted Back End Testing.
Environment:
Quality Center, SQL Server, Microsoft Query Analyzer, Windows XP, ASP.NET, Test Director, SQL .NET, Oracle XML, TOAD, Windows XP, Visio
Education
Master’s in Business Administration (MBA) from University of Phoenix, USA. With GPA 3.72
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