Fwd: Comprehensive Framework for Service Accessibility - Draft Recommendations

[Vaishnavi Jayakumar]

---------- Forwarded message ---------
From: Percy Cardozo <percyc...@gmail.com>
Date: Tue, 18 Feb, 2025, 11:37
Subject: Comprehensive Framework for Service Accessibility - Draft Recommendations
To: Asha Hans <ashah...@gmail.com>, Smitha Sadasivan <sssmi...@gmail.com>, Deepa Sonpal <deepa...@gmail.com>, Ketan Kothari <mukta...@gmail.com>, Poonam Natarajan <poon...@gmail.com>, Nilesh Singit <nilesh...@hotmail.com>, Roma Bhagat <romabh...@gmail.com>, Shashank Pandey <shashank...@gmail.com>, <adminis...@nabindia.info>, <udavi...@gmail.com>, Isaac <isaacr...@gmail.com>, <sadhana...@gmail.com>, Ajai Srivastava <ajai...@yahoo.co.in>, <loveandacc...@gmail.com>, Ananthi G Pillai <ananthigowr...@gmail.com>, Dhruv Maheshwari <dhruv84...@gmail.com>, Justin Philips <jus...@gmail.com>, <skaggar...@gmail.com>, Dr.Sudesh Mukhopadhyay <drsudesh.m...@gmail.com>, Smitha Sadasivan <smitha...@gmail.com>
Cc: Radhika Alkazi <radhika....@gmail.com>, Vaishnavi Jayakumar <jayakumar...@gmail.com>, Supreme Court Accessibility Committee NALSAR University of Law <s...@nalsar.ac.in>, Amita Dhanda <amita...@nalsar.ac.in>

Dear all,

PFA, the draft of general service guidelines streamlined post our discussion with Dr. Amita on February 3, 2025. Looking forward to your feedback.

Update on the annexures 

1. I have also attached Annexure 1_Disability Certification_Revised_12.02.2025. This has comments form Seema Baquer and Dr. Sudesh Mukhopadhyay. Shashank Pandey is working on refining the document - merging points where possible and aligning the terminology. Please share your feedback.
2. Annexure 2 for education is ready, right now running into a 16 page document, I and Shabnam Aggarwal are working on refining it. We will share it with you as soon as possible.
3. Annexure 3 is ready, Nilesh has worked on it, sharing it here for your review.
4. Annexure 4 on Health is being put together by Smitha Sadashivan. @Smitha Sadasivan we are awaiting this.
5. Annexure 5 on Response to Disasters and Emergencies is also partly ready. Asha Hans and the team are refining it. @Asha Hans we are waiting for this annexure.
6. Annexure 6 on Law and Order (Police) Services is being prepared by the iProbono team, Radhika is in touch with them. We should get it shortly
7. We are also preparing another annexure to cover the Social Security/Pension Schemes, let us know what do you think about it.

Suggestions for any other annexures are welcome. 

We would like to meet the group on February 21, 2025 at 10:30 am. The Astha team will share the link soon.

--

Best wishes

Percy

[Vaishnavi Jayakumar]

---------- Forwarded message ---------
From: Dr.Sudesh Mukhopadhyay <drsudesh.m...@gmail.com>
Date: Tue, 18 Feb, 2025, 11:52
Subject: Re: Comprehensive Framework for Service Accessibility - Draft Recommendations
To: Amita Dhanda <amita...@nalsar.ac.in>
Cc: Percy Cardozo <percyc...@gmail.com>, Asha Hans <ashah...@gmail.com>, Smitha Sadasivan <sssmi...@gmail.com>, Deepa Sonpal <deepa...@gmail.com>, Ketan Kothari <mukta...@gmail.com>, Poonam Natarajan <poon...@gmail.com>, Nilesh Singit <nilesh...@hotmail.com>, Roma Bhagat <romabh...@gmail.com>, Shashank Pandey <shashank...@gmail.com>, <adminis...@nabindia.info>, <udavi...@gmail.com>, Isaac <isaacr...@gmail.com>, <sadhana...@gmail.com>, Ajai Srivastava <ajai...@yahoo.co.in>, <loveandacc...@gmail.com>, Ananthi G Pillai <ananthigowr...@gmail.com>, Dhruv Maheshwari <dhruv84...@gmail.com>, Justin Philips <jus...@gmail.com>, <skaggar...@gmail.com>, Smitha Sadasivan <smitha...@gmail.com>, Radhika Alkazi <radhika....@gmail.com>, Vaishnavi Jayakumar <jayakumar...@gmail.com>, Supreme Court Accessibility Committee NALSAR University of Law <s...@nalsar.ac.in>

Yes, these are the concerns. If you see my status paper on Higher education; I have put a table across a  few areas like education, Technical, and Medical. 

 The wheelchairs being used by the airlines do have such wheelchairs as discussed above and examination tables in Emergency sections and in different specialist sections and even in Labs have this issue. Ultimately it all comes to Universal Design as now we have an example of a Doctor who falls into the category of being a Dwarf. 

Many private and other hospitals now give Wheelchairs only in the EMERGENCY areas and not at the Main entrance!

With Best wishes, Sudesh 

On Tue, Feb 18, 2025 at 11:42 AM Amita Dhanda <amita...@nalsar.ac.in> wrote:

I received this input for the health team from Mr Andhare, I am presenting for your consideration. 

Hospitals in India are notoriously Inaccessible, not because of absence of ramps and handrails and special toilets, but because all

Examination chairs from which patients are examined that are higher than the height of wheelchairs.

Not only this all normal tests like Xray, Sonography, ECG, MRI have high height tables that are inaccessible to wheelchair bound patients.

In aspirational or desirable category of accessibility measures, these tables and examination chairs could be of adjustable heights, so that wheelchair bound disabled can be shifted to them easily, but this will take a decade to materialise in all hospitals in India.The easy solution is to make 

Provisions of adjustable height wheelchairs mandatory in each hospital, so that inaccessibility of hospital infrastructure can be addressed immediately.

Such height adjustable chairs are available in market. Hence its a question of realisation of  their need and prompt buying.

Also these adjustable heights chair should have retractable arms so that lattaral transfers to examination chairs and tables become easier. The wheelchairs are of normal of 18 to 20 inches height and the normal height of tables are 30 inches.

So mandatory provision of adjustable height wheelchair should have the capability of adjusting height from 20 inches to 30 inches i. e. 10 inches above normal wheelchair height.

Also the arms of wheelchair must be retractable.

This simple provision can make Indian hospitals accessible in a major way and as this requires only purchases, it should take little time for implementation.

Hence I recommend 

Height adjustable wheelchair with Retractable arms as a mandatory provision in every hospital, new or old.

My whole life of 80 years I have to face innumerable difficulties in hospitals due to absence of such a wheelchair.

This week I have to take a ECG. Again I have to cope up with a ECG table of 30 inch height and my wheelchair of 20 inch height.

I don't want my current and next generation wheelchair bound disabled suffer from this inaccessibility ever.

Hence this request to you to press for this measure yourself or pass it on to group working on hospital accessibility.

On Tue, 18 Feb, 2025, 11:37 am Percy Cardozo, <percyc...@gmail.com> wrote:

Dear all,

PFA, the draft of general service guidelines streamlined post our discussion with Dr. Amita on February 3, 2025. Looking forward to your feedback.

Update on the annexures 

1. I have also attached Annexure 1_Disability Certification_Revised_12.02.2025. This has comments form Seema Baquer and Dr. Sudesh Mukhopadhyay. Shashank Pandey is working on refining the document - merging points where possible and aligning the terminology. Please share your feedback.
2. Annexure 2 for education is ready, right now running into a 16 page document, I and Shabnam Aggarwal are working on refining it. We will share it with you as soon as possible.
3. Annexure 3 is ready, Nilesh has worked on it, sharing it here for your review.
4. Annexure 4 on Health is being put together by Smitha Sadashivan. @Smitha Sadasivan we are awaiting this.
5. Annexure 5 on Response to Disasters and Emergencies is also partly ready. Asha Hans and the team are refining it. @Asha Hans we are waiting for this annexure.
6. Annexure 6 on Law and Order (Police) Services is being prepared by the iProbono team, Radhika is in touch with them. We should get it shortly
7. We are also preparing another annexure to cover the Social Security/Pension Schemes, let us know what do you think about it.

Suggestions for any other annexures are welcome. 

We would like to meet the group on February 21, 2025 at 10:30 am. The Astha team will share the link soon.

--

Best wishes

Percy

--

Prof. Sudesh Mukhopadhyay( Her/She)
 Formerly: Chairperson , Rehabilitation Council of India,  Head,  Dept. of Inclusive Education, NIEPA/NUEPA & Director, SCERT Delhi

 Res.: T-12/702

Valley View Estate

 Gwal Pahari, G- F Road

Gurgaon-122003

M:  09899406827

[Vaishnavi Jayakumar]

---------- Forwarded message ---------
From: Percy Cardozo <percyc...@gmail.com>
Date: Fri, 21 Feb, 2025, 17:22
Subject: Re: Comprehensive Framework for Service Accessibility - Draft Recommendations

To: Ipsita Mitra <mitra....@nic.in>
Cc: Asha Hans <ashah...@gmail.com>, Radhika Alkazi <radhika....@gmail.com>, Smitha Sadasivan <sssmi...@gmail.com>, Deepa Sonpal <deepa...@gmail.com>, Ketan Kothari <mukta...@gmail.com>, Poonam Natarajan <poon...@gmail.com>, Nilesh Singit <nilesh...@hotmail.com>, Roma Bhagat <romabh...@gmail.com>, Shashank Pandey <shashank...@gmail.com>, administration <adminis...@nabindia.info>, udavikkaram <udavi...@gmail.com>, Isaac <isaacr...@gmail.com>, sadhanawelfare <sadhana...@gmail.com>, Ajai Srivastava <ajai...@yahoo.co.in>, loveandacceptance2014 <loveandacc...@gmail.com>, Ananthi G Pillai <ananthigowr...@gmail.com>, Dhruv Maheshwari <dhruv84...@gmail.com>, Justin Philips <jus...@gmail.com>, skaggarwal0407 <skaggar...@gmail.com>, Dr.Sudesh Mukhopadhyay <drsudesh.m...@gmail.com>, Smitha Sadasivan <smitha...@gmail.com>, Vaishnavi Jayakumar <jayakumar...@gmail.com>, Supreme Court Accessibility Committee NALSAR University of Law <s...@nalsar.ac.in>, Amita Dhanda <amita...@nalsar.ac.in>

Dear Ma’am,

Please find attached the drafts of the documents we have compiled after extensive discussions within the core group for services and the larger group of stakeholders.

Some members are still working on additional documents, such as the one from the health sector, which is currently being collated.

Kindly note that all attached documents are still works in progress. Please feel free to email me if you need any clarifications regarding any of the documents.

Best regards,
Percy Cardozo

On Fri, Feb 21, 2025 at 3:57 PM Radhika Alkazi <radhika....@gmail.com> wrote:

Dear All. 

here are two documents from Iprobono on accessible policing and the JJ system.

With warm regards

Radhika Alkazi

On Fri, Feb 21, 2025 at 2:16 PM Ipsita Mitra <mitra....@nic.in> wrote:

Ms. Percy,

Thank you for, Ma'am for adding me to the group. There will be a discussion on Monday with Nodal officers from various departments. Any list of services, suggested for non-negotiable legislation would be very helpful. 

Regards,

Ipsita Mitra

---- On Fri, 21 Feb 2025 13:48:46 +0530 Percy Cardozo <percyc...@gmail.com> wrote ---

Thanks, Radhika.

Dear Ma'am Ipsita,

Welcome to the group.

Best regards

Percy Cardozo

On Fri, Feb 21, 2025 at 1:00 PM Radhika Alkazi <radhika....@gmail.com> wrote:

--

Best wishes

Percy

Dear All,

I hav added madam Ipsita Mitra from the Ministry who is  also part of the group so that she can also have access to all the documents that are being shared here.

With warm regards

Radhika Alkazi

On Thu, Feb 20, 2025 at 2:10 PM Radhika Alkazi <radhika....@gmail.com> wrote:

Thanks so much asha ji for responding

On Thu, 20 Feb 2025, 13:11 Asha Hans, <ashah...@gmail.com> wrote:

I have started to do the disaster one will submit at the earliest 

Asha

On Tue, 18 Feb 2025 at 11:37 AM, Percy Cardozo <percyc...@gmail.com> wrote:

Dear all,

PFA, the draft of general service guidelines streamlined post our discussion with Dr. Amita on February 3, 2025. Looking forward to your feedback.

Update on the annexures 

1. I have also attached Annexure 1_Disability Certification_Revised_12.02.2025. This has comments form Seema Baquer and Dr. Sudesh Mukhopadhyay. Shashank Pandey is working on refining the document - merging points where possible and aligning the terminology. Please share your feedback.
   
2. Annexure 2 for education is ready, right now running into a 16 page document, I and Shabnam Aggarwal are working on refining it. We will share it with you as soon as possible.
   
3. Annexure 3 is ready, Nilesh has worked on it, sharing it here for your review.
   
4. Annexure 4 on Health is being put together by Smitha Sadashivan. @Smitha Sadasivan we are awaiting this.
   
5. Annexure 5 on Response to Disasters and Emergencies is also partly ready. Asha Hans and the team are refining it. @Asha Hans we are waiting for this annexure.
   
6. Annexure 6 on Law and Order (Police) Services is being prepared by the iProbono team, Radhika is in touch with them. We should get it shortly
   
7. We are also preparing another annexure to cover the Social Security/Pension Schemes, let us know what do you think about it.
   

Suggestions for any other annexures are welcome. 

We would like to meet the group on February 21, 2025 at 10:30 am. The Astha team will share the link soon.

--

Best wishes

Percy

--

Regards

Radhika M Alkazi  Founder & Managing Trustee phone: 011-26449026 mobile: 9811167293 site: www.asthaindia.in email: radhika....@gmail.com address: Basti Vikas Kendra, Bal Mukund Khand, Giri Nagar, Kalkaji , New Delhi-110019

--

Regards

Radhika M Alkazi  Founder & Managing Trustee phone: 011-26449026 mobile: 9811167293 site: www.asthaindia.in email: radhika....@gmail.com address: Basti Vikas Kendra, Bal Mukund Khand, Giri Nagar, Kalkaji , New Delhi-110019

--

Best wishes

Percy

[Vaishnavi Jayakumar]