Job Post - Implementation Manager - Newton, MA

[amwfllc]

Implementation Manager

Our client, the nation’s leading healthcare services company, is
currently looking for an Implementation Manager to join their team in
Newton, MA. As the Implementation Manager you will be responsible for
running the Advanced Diagnostic Management (ADM) Services and
Implementation team. In addition, you will be a key member of the
executive team that serves providers, health plans, and labs by
delivering a leading edge healthcare content and technology solution.
Your proven experience building teams, working together with team
members, hands on customer facing skills, and technical acumen will
make you valuable contributor to our organization

Primary Responsibilities:

• Build, mentor, and lead the team of individuals who work in ADM
Services
• Build and guide documentation, processes and tools for services to
standardize and improve the efficiency of implementations
• Own the technical project plan for customer implementation;
exercising judgment within broadly defined practices and policies in
selecting methods, techniques and evaluation criterion for obtaining
results
• Provide system capability training to customers
• Support existing customer implementations as customer issues are
reported
• Provide continuous feedback to product management about improvements
in customer-facing capabilities and services
• Support pre-sales activities with ADM sales opportunities
• Prioritize and execute tasks in a high pressure environment

Requirements:

• BS in Computer Science, Electrical Engineering or equivalent
technical implementation experience
• 5+ years of experience directly managing a services or
implementation team for a growth oriented technology company
• 8+ years of managing deployment teams or deploying technology
solutions
• 2+ years in health care information technology or services
• Previous experience with Internet based software applications
• Experience working strategically and tactically on a high
performance team with multiple priorities and tight deadlines
• Outstanding interpersonal, oral and written communication, and
presentation skills
• Solid understanding of financial planning and budgetary management
• Excellent project and program management skills
• Proficient with Microsoft Office Suite
• Technical experience with XML, SQL, TCP/IP, FTP, Web SaaS
architecture
• Technical experience with XSLT, Oracle DB, EDI, HL7, X12 a plus

To Apply: please send your resume as a Word or PDF to our recruiting
team 50...@resumereviewteam.com. No phone calls, please. Candidates
local to Newton, MA are strongly preferred.