Parking@hdb System

[Waneta]

PunggolNorthshore Residences I and II have embarked upon the trial of a new generation parking system from NEXPA, adding to the impressive suite of smart technologies already in operation at this waterfront district. From January 2021 residents and their visitors of the 1,402 newly built flats will have access to Parking@HDB, a smart parking system that offers users a seamless experience across 1,000 spaces.

Short term parkers, such as visitors, can connect a payment card to the Parking@HDB app so that parking charges can be applied automatically. As a vehicle enters the car park, the smart parking system automatically activates the parking session through the app. Once the vehicle exits, parking charges are automatically deducted without the driver needing to manually activate the app.

Thanks to color-coded LED overhead guidance indicators installed above every parking space, drivers are able to quickly locate an available space. Green signifies that spaces are available for short term parking, whilst amber spaces are reserved for season parking. Once a space is occupied, the indicator is switched off.

Drivers who park short term will receive in-app notifications in real-time at the start and end of their parking sessions, as well as for their incurred charges. For drivers who park in an unauthorized space, smart cameras will detect their presence and trigger an automated alert to be delivered through the app, asking the driver to move their vehicle.

Based on car park usage data collected by cameras, the system will automatically allocate parking spaces to meet demand on a real-time basis, helping to cater to season ticket holders and visitors more flexibly. For example, during the day when demand for short-term parking is high, the system will increase the spaces for short-term parking by adjusting the light indicators above season ticket spaces from amber to green. The number of available spaces for short-term parking will then be reduced in the evening to ensure sufficient space for season parking when residents return home.

Currently in use across 1,000 car parking spaces, further features will be introduced progressively and HBD will extend the trial to other car parks in the Northshore district as the construction of new residences is completed.

NEXPA System Co., Ltd. is a leading provider of video analytics technology, specializing in smart parking and traffic law enforcement solutions. Founded in February 2004 in Seoul, South Korea, in the early years, NEXPA was focused on developing new technologies. With over 50 patents, we entered the market to propose technology-driven solutions to our customers, and since then huge progress has followed. Now, we have the greatest number of references for large-sized projects such as airports and shopping centers while still adding global projects to our successful references.

SINGAPORE: The Housing and Development Board (HDB) said on Monday (Oct 3) that it will continue to refine its barrier-free parking system after receiving feedback from motorists about payment via the Parking@HDB app as well as identifying season parking lots.

Parking charges will be paid automatically via credit or debit card through the app. The idea is that motorists do not need to worry about inserting their cash cards into the In-vehicle Unit (IU) or worry about insufficient funds.

In response to CNA's queries, HDB said on Monday that it will look into integrating the Parking@HDB app with parking.sg subsequently when the new parking system is rolled out to more car parks islandwide.

"As we are conducting a trial of the barrierless parking system, an app separate from the Parking.sg app would allow us to make quick modifications to refine the system, in response to ground operations and feedback, without causing any interference to the existing functions of the Parking.sg app," the agency explained.

While motorists who park short-term are encouraged to download the Parking@HDB app and set up an account, those who don't can still pay their parking charges via the cash card in their vehicle IU, similar to existing car parks with the Electronic Parking System (EPS), said HDB.

"Motorists of foreign vehicles are similarly able to pay for parking charges by downloading the Parking@HDB app and linking it to their credit/debit cards. Those who do not have the app can insert their CEPAS and NETS cards in their IU to pay for their parking charges," it added.

Another motorist noted that with the implementation of colour-coded LED lights to signal short-term parking or season parking, the markings on the ground have all been painted white - which usually indicates that they are for short-term parking.

"But when the car park is full and vehicles are waiting for lots, they have no idea which lots are normal and which lots are reserved for season parking because the light above the lot would be switched off."

"The use of the colour-coded LED overhead indicator lights will allow us to dynamically change the use of the lots from short-term parking to season parking and vice versa, depending on the needs of motorists at the car park," HDB said on Monday.

For instance, information on Parking@HDB was placed on the tables at the Old Airport Road Market and Food Centre. Posters were also put up at the lift lobbies of HDB blocks to inform residents of the new parking system.

The Parking.sg app can be used to pay for short-term parking at HDB and URA coupon-based carparks without the Electronic Parking System (EPS). The Parking@HDB app supports a live pilot of HDB's smart parking system limited to eight carparks with the EPS - initially just one carpark at Northshore Residences in 2021, and now at five more in Punggol and two in Old Airport Road.

We agree that, eventually, a customer-centric solution must integrate both parking apps, and agencies will work towards this as we roll out the new barrier-free parking system to more carparks islandwide upon successful trials at these pilot carparks.

For now, however, as we continue to trial Parking@HDB and make improvements, a separate app from the Parking.sg app allows us to make quick modifications to refine the system in response to ground operations and public feedback, without interfering with motorists' use of the Parking.sg app.

Nonetheless, while we encourage users to download the Parking@HDB app for a more seamless parking experience at the carparks where the system is on trial, we wish to assure motorists that those who do not download the Parking@HDB app can still pay their parking charges via the existing cash card payment mode.

On 8th September 2016, HDB's Mechanized Parking system pilot project received recognition on HDB Awards 2016. Honorable Mr Lawrence Wong, Minister of National Development and Second Minister for Finance presented the Award on the prestigious event that took place at Shangri La Hotel Singapore. Sato Kogyo (S) Pte Ltd as the main contractor received Certificate of Merit for the HDB's Mechanized Parking system pilot project which IHI is responsible to supply and support the first stand-alone type Tower Parking system in Singapore. IHI's technical capabilities as the leading company of Mechanical Parking system was once again recognized in the global platform. We are committed to promote effective use of limited land and space via Mechanical Parking system in ASEAN for future generation to come.

Delivery of IHI Tower Parking System (Pallet Type)

IHI Asia Pacific (Thailand) completed IHI Tower Parking System with robust Traffic Management System. The parking system is to serve condominium, located in the heart of Bangkok.

With space to accommodate worth 112 sedans, integrated traffic control system will allow efficient entry and exit of the cars, lessening the stressful waiting time which is inevitably associated with automated parking system.

IHI hope to introduce more of such system to Thai society, to create more space-efficient and stress-free parking space.

First stand-alone-type tower parking system has been completed in Singapore.

In January 2016, Singapore government housing corporation of HDB(Housing & Development Board) officiated the commencement of IHI tower parking system at both "Yishun" and "Bangkit" area. These 3 towers are the first stand-alone-type tower parking system in Singapore. This pilot project is Singapore government vision to promote effective land use.

IHI look forward to Realize Singapore Vision / Dreams!

5772. Mr Zhulkarnain Abdul Rahim: To ask the Minister for National Development (a) whether an update can be provided on the progress of implementing Parking@HDB, the new smart parking system, beyond the current pilot sites; and (b) what are the lessons learnt to refine the system, particularly on (i) raising awareness amongst motorists of such smart parking systems and (ii) enforcement for any parking offences relating to such smart parking systems.

HDB has developed a barrier-free parking system, Parking@HDB, to improve the parking experience for residents and motorists. This system was first introduced in January 2021 as a pilot at Northshore Residences I and II, the first two smart-enabled housing precincts in Punggol Northshore. HDB subsequently extended the pilot to four other car parks in Punggol, and two other car parks near the Old Airport Road Food Centre.

Smart cameras have been deployed at these car parks to help detect illegal parking. Motorists who park in an unauthorised lot will be informed to move their vehicle via an alert on their Parking@HDB app. The app will also allow motorists to pay their parking fees via credit or debit cards automatically upon exiting the car park, without having to insert their cash cards into the In-Vehicle Unit, or worry about having sufficient funds in their cash cards.

Based on the first pilot at Northshore Residences, HDB has found the enforcement alerts to be effective, with the number of illegal parking cases decreasing by about 60%. HDB has not received any adverse feedback from motorists on the alerts to date. HDB has also observed that motorists experienced some time savings when entering and existing the pilot car parks, and that motorists appreciate the convenience of automatic fee deduction via the Parking@HDB app.

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