Can Hear One Side After Un-hold the Call

[Achintha Udukumbura]

Dear All

We configured VOIP solution using opensips, freeswitch and rtpengine as bellow,

***** Attached Diagram.jpg *******

We are  using jssip as an agent phone

When a consumer calls an agent, the call will connect and the customer will be able to speak. Then the consumer was placed on hold, and he could hear the hold music. When unhold the call Customer can hear the agent, but the agent cannot hear the customer.  

Please advise me to solve this issue.

***** Attached CallFlow.jpg *******

Opensips.conf:   https://pastebin.com/R9qtWzJr

Best Regards..
Achintha Udukumbura

[Richard Fuchs]

Enable debug logging in rtpengine and post the full log for one such call. There's probably a booboo in your signalling to rtpengine.

Cheers

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