Chris
unread,Sep 30, 2011, 12:45:15 PM9/30/11Sign in to reply to author
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to RapidTASK
Hello friends and fans of RapidTASK!
A few of you noticed the RapidTASK service was down for 20 - 30
minutes this morning, at approximately 11:00 - 11:30AM EST.
About every two months we get a load spike that causes the service to
crash temporarily. Of course, all of the data and attachments are
secure and this doesn't affect your account in any way, except
temporarily not being able to log in. The servers just needs to be
rebooted.
We've been tracking the issue for a little while but, since it only
happens randomly once every 1 to 2 months for a few minutes, it's been
hard to diagnose. We're sorry if you weren't able to access your
lists during this time. We'll keep an eye out for this and hopefully
as we continue to optimize the program it will fade away.
Thanks to everyone who notified us about the downtime!
With best regards,
... Christopher @ RapidTASK