RE: Follow‑Up to Meeting of 24 April 2026 – 57–59 Henry Darlot Drive (DT15604) (Case Ref: DT15604)

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Dan Tomlinson MP

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May 1, 2026, 7:09:12 AMMay 1
to Beth.La...@firstport.co.uk, penny....@gmail.com, rtahdd5759...@googlegroups.com, Vicky....@firstport.co.uk, Steven...@firstport.co.uk, christop...@taylorwimpey.com, christi...@taylorwimpey.com, simon.t...@parliament.uk
Many thanks, Beth, for circulating a copy of the minutes. I was very sorry to hear that you had experienced a family emergency. My thoughts are with you at this time and I do hope everything is OK.

I appreciated the opportunity to help facilitate a discussion off of email and for residents to speak directly to FirstPort and Taylor Wimpey. We were able to cover the agenda points but the important information to fully resolve this matter positively and productively was unfortunately missing. I am pleased that key follow up actions have been agreed and I reiterate that I would like to see the written responses provided as soon as possible.

My only correction to the minutes would be to switch ‘Reuben Isaac’ with ‘Dan Tomlinson MP’. Due to technical difficulties, I had to join on my staff member’s laptop. I was very much there in the meeting!

Kind regards
 
Dan Tomlinson
Member of Parliament for Chipping Barnet

House of Commons, London, SW1A 0AA
dan.toml...@parliament.uk
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Reference when replying DT/ST
____________
Sent: 01 May 2026 11:40
Subject: RE: Follow‑Up to Meeting of 24 April 2026 – 57–59 Henry Darlot Drive (DT15604)
 
 

Good morning

 

Pleas find attached the minutes of the meeting held last Friday.

 

Kind Regards

 

Beth Lancaster

Associate Director, London

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E  beth.lan...@firstport.co.uk

 

Customer Services: Contact Us here or Call 0333 321 4080

 

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From: THROSSELL, Simon <simon.t...@parliament.uk>
Sent: 28 April 2026 09:27
To: Penny Venner <penny....@gmail.com>; Beth Lancaster <Beth.La...@firstport.co.uk>
Cc: RTA 57/59 HDD <rtahdd5759...@googlegroups.com>; TOMLINSON, Dan (MP) <dan.toml...@parliament.uk>; Vicky Hirani <Vicky....@firstport.co.uk>; Steve Loakes <Steven...@firstport.co.uk>; Christopher Hart <christop...@taylorwimpey.com>; Christie Healey <christi...@taylorwimpey.com>
Subject: Re: Follow‑Up to Meeting of 24 April 2026 – 57–59 Henry Darlot Drive (DT15604)

 

 

CAUTION: This is an external email. Do not click links or open attachments unless you recognise the sender and know the content is safe. When in doubt, forward this email to sp...@emeria-uk.com

 

I can confirm safe receipt of Beth's email which has been shared with Dan accordingly.

 

Simon Throssell

Caseworker for Dan Tomlinson MP
Member of Parliament for Chipping Barnet

House of Commons, London, SW1A 0AA
simon.t...@parliament.uk
If you would like to receive Dan's e-newsletter, please click here.

  

Reference when replying DT/ST


From: Penny Venner <penny....@gmail.com>
Sent: 28 April 2026 08:21
To: Beth Lancaster <Beth.La...@firstport.co.uk>
Cc: RTA 57/59 HDD <rtahdd5759...@googlegroups.com>; THROSSELL, Simon <simon.t...@parliament.uk>; TOMLINSON, Dan (MP) <dan.toml...@parliament.uk>; Vicky Hirani <Vicky....@firstport.co.uk>; Steve Loakes <Steven...@firstport.co.uk>; Christopher Hart <christop...@taylorwimpey.com>; Christie Healey <christi...@taylorwimpey.com>
Subject: Re: Follow‑Up to Meeting of 24 April 2026 – 57–59 Henry Darlot Drive (DT15604)

 

Dan works with Simon who I'm sure would have shared the email with him

 

Penny

 

 

On Tue, 28 Apr 2026, 08:04 'Beth Lancaster' via RTAHDD57&59 Committee, <rtahdd5759...@googlegroups.com> wrote:

Good morning 

 

Could someone please confirm the below was forwarded to Dan Tomlinson MP please. As predicted, I received a failure notification from his office email address. 

 

Regards

Beth Lancaster MTPI

Associate Director 

**Sent from a mobile device. Please excuse any typos**

 


From: Beth Lancaster
Sent: Sunday, April 26, 2026 2:24:05 PM
To: RTA 57/59 HDD <rtahdd5759...@googlegroups.com>; Simon Throssell • <simon.t...@parliament.uk>; Dan Tomlinson <dan.toml...@parliament.uk>
Cc: Vicky Hirani <Vicky....@firstport.co.uk>; Steve Loakes <Steven...@firstport.co.uk>; Christopher Hart <christop...@taylorwimpey.com>; Christie Healey <christi...@taylorwimpey.com>
Subject: Follow‑Up to Meeting of 24 April 2026 – 57–59 Henry Darlot Drive (DT15604)

 

Dear Mr Tomlinson (note that my emails to his address always bounce back so would someone be so kind as to forward to him) and Members of the RTA,

 

I regret that I was unable to attend the meeting on Friday owing to a family emergency. I understand that my apologies were communicated accordingly.

 

Further to the meeting held on 24 April 2026, FirstPort Property Services writes to formally acknowledge the concerns raised by residents of 57–59 Henry Darlot Drive regarding the communal heating system and associated service charge matters.

 

FirstPort recognises residents’ concerns relating to historic heating outages, plant and machinery cost variances, the application of administration charges during disputed periods, and the need for clearer communication and transparency.

 

Following the meeting, FirstPort is undertaking the following actions:

  • Reviewing historic plant and machinery costs and preparing a clear written breakdown of charges levied through the service charge;
  • Seeking confirmation from Taylor Wimpey regarding developer funding of temporary boilers and fuel costs;
  • Reviewing the application of administration and late payment fees, including refunds where fees were applied incorrectly;
  • Finalising the review of historic cost apportionment errors and confirming any refunds or credits due; and
  • Improving resident communication by issuing summary updates following planned servicing and maintenance visits.

 

FirstPort will issue a comprehensive written response to the RTA once these reviews are complete. We remain committed to working constructively with residents, the RTA, and stakeholders to bring clarity and resolution to the matters discussed.

 

I have prepared a draft set of minutes based on the meeting transcript. These will be reviewed for completeness by Vicky, who attended the meeting on Friday, before circulation tomorrow.

 

Kind Regards

 

Beth Lancaster

Associate Director, London

 

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E  beth.lan...@firstport.co.uk

 

 

   

Customer Services: Contact Us here or Call 0333 321 4080

   

 

   

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Where this message relates to the business of FirstPort Group Limited or its subsidiaries, responsibility for its contents remains with FirstPort Group Limited and not the individual author. Where this message is not related to the business of FirstPort Group Limited or its subsidiaries, any opinions expressed in the message are entirely those of the author and do not necessarily reflect the opinions of FirstPort Group Limited.

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Unless we state otherwise the information contained in this message (including any attachments) is confidential and may be protected by legal privilege. If you have received this message in error, disclosure, copying, distribution and use are prohibited. Please notify us immediately and delete this copy from your system. FirstPort Group Limited and each of its subsidiaries makes no warranty as to the accuracy or completeness of any information contained in this message and excludes any liability of any kind for the information contained in it for the transmission, receipt, storage or use of such information in any way whatsoever.

Any confirmation contained in this email (or in any other form of communication) that any contractual terms or the content of any document are settled, confirmed or agreed (or other language to the same or equivalent effect) is therefore made expressly subject to contract. The use of any signature including, without limitation, an auto-signature on any emails from FirstPort Group Limited does not constitute an offer or acceptance of contract.

We believe, but do not warrant, that this email and any attachments are virus free, but please be careful as emails do not always originate from the source they purport to be from. We do not accept any liability for losses that result from malicious correspondence, or that you sustain as a result of software viruses.

Where this message relates to the business of FirstPort Group Limited or its subsidiaries, responsibility for its contents remains with FirstPort Group Limited and not the individual author. Where this message is not related to the business of FirstPort Group Limited or its subsidiaries, any opinions expressed in the message are entirely those of the author and do not necessarily reflect the opinions of FirstPort Group Limited.

Unless expressly stated otherwise, this communication is from or relates to whichever of the companies is identified in the body of the email above.

Email communications may be monitored by us, as permitted by applicable law and regulations.

FirstPort Group Limited. Registered in England No. 04352396. Registered Office: Fifth Floor, The Lantern, 75 Hampstead Road, London, NW1 2PL.     

Please visit www.firstport.co.uk for more information.
UK Parliament Disclaimer: this e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no liability is accepted for any damage caused by any virus transmitted by this e-mail. This e-mail address is not secure, is not encrypted and should not be used for sensitive data.

Vicky Hirani

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May 8, 2026, 10:18:57 AMMay 8
to Dan Tomlinson MP, rtahdd5759...@googlegroups.com, simon.t...@parliament.uk, Beth Lancaster

Good afternoon Dan

 

I hope you are well.

 

Please find attach amended minutes as per below.

 

Vicky Hirani

Property Manager

 

 

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E  vicky....@firstport.co.uk

M 07719005541

 

Customer Services: Contact Us here or Call 0333 321 4080

 

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Minutes of Meeting 24 Apr 2026 - BLV (002).docx
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