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Roy Dassow
The lack of proper frame rate match has me using Roku less and less. Almost every major original series or movie on almost every major streaming service is now shot and delivered at a true 24.000fps, which causes stutters on every Roku device during playback. This includes Netflix, Disney+, and Prime Video.
What's more, current Roku devices don't even support proper integer refresh rates, which means even if the channel does support Roku's frame rate match feature, it will still display 24.000fps content at 23.976hz, which does nothing to solve the stutter problem.
You've been beating this to death for 3 years. Why would you still use a Roku? No one who uses one cares. I've always used frame rate matching, currently on a Samsung that I sincerely doubt is capable of 120Hz or better refresh. I have no idea what you're seeing, but frame rates are hardly standardized. Look at "Doc Martin" on the Roku channel: 60p. On Tubi: 24p. Pluto: 60p. Vudu: 50p (probably the only one that got it right, but the cameras they used could be set for anywhere from 5 to 75 fps, so who knows?). The one thing that I can see the Samsung do is that a 50p input forces "judder reduction" to the max and it can't be manually overridden. That doesn't happen with 24p or 60p stuff.
Few years before, roku premiere+ used to match frame rate for all the apps. Based on that experience, I recently bought roku ultra. Only youtube, vudu and prime displays automatically at 24p if the source is 24p. Netflix, apple tv, and disney+ videos are converted to 60fps. I have to go back to apple tv 4k.
We understand that you are experiencing issues with the frame rate on some of your streaming apps. We would recommend taking a look at our Support page for more information regarding this: How to change the display refresh rate to match the native format of each movie, video or TV show. Additionally, you can try adjusting the display settings on your TV to see if that makes a difference.
There is no framerate settings in the TV. The TV is capable of displaying 24p, 25fps, 50fps, 30fps and 60fps based on the source. Other devices such as fire tv, apple tv, etc. are automatically sending the native frame rate of the movie. I have the match frame rate set in roku under advanced display settings.
The roku interface is seen at 60fps by the TV. Amazon prime and youtube apps have no problem changing the framerate to 24p if the video source is 24p. It is mainly the netflix and disney+ apps. Though the source of video is 24p, roku is converting the video to 60fps and so the movies are not smooth.
I'm glad it's not just me. This is an absurd thing for Roku to not provide, given the amount of content being put out in actual 24.000fps now. I love my Roku's, but the lack of some of these features is head scratching and the total lack of actual feedback from support is always concerning. There are lingering years long issues that have just gone unresolved.
It's almost like we need to write in to the larger tech sites and Youtube channels that cover this stuff and start asking them to bring this stuff up so more eyes get on it and maybe some pressure gets put on Roku to fix this stuff.
Apple tv can match framerate in all apps except youtube. Android devices can do as well but you have to use kodi with addons. In roku, though it won't match the framerate, there is a workaround to lock the framerate to 24p - you can use it if you know for sure that a movie in say netflix, streams at 24 fps.
Fire stick has a remote shortcut where you can manually change the framerate to anything. But there is no way to find the streaming framerate for a netflix show/movie - you have to try changing to a different framerate until the video is smooth
I'm realistic. They can't support everything, but framerates should be supported and for me, the should absolutely implement CEC volume control for the Roku app. It seems an unbelievable oversight that the app can't control volume.
Juddery motion is the bane of home cinema, and one of the main causes of it is when the frame rate of the content you're watching isn't matched by the refresh rate of the TV you're watching it on. This is something that Netflix is looking to address with a new feature outlined on the Netflix Tech Blog.
Without getting too bogged down in mind-boggling science, let's try to explain the problem. Content on Netflix comes in various different frame rates, but the most common is 23.97fps (frames per second), which can be fairly easily rounded to 24fps. TVs in PAL regions such as the UK run at a refresh rate of 50Hz, which means the 24fps signal has to be converted to 50fps before it's displayed.
The problem is that 50 doesn't divide neatly by 24, so while 24 frames can be duplicated in order to create 48fps, two extra frames need to be inserted in order to match the TV's 50Hz refresh rate. It's these two extra frames that cause judder.
'Frame rate matching' was introduced as a solution to this a little while ago, and it works well, but it needs fairly modern kit in order to work and it generally results in a brief blank screen as the frame rate is switched between content. QMS (Quick Media Switching) has recently been introduced in order to get rid of this blank screen, but it's currently supported by only a few devices, such as LG's new C3 and G3 OLED TVs and the Apple TV 4K.
Needless to say, this is a very complex method of processing, but it essentially involves handling the conversion in three-second chunks rather than each second, which allows the extra frames to be spread out more evenly. Netflix says that it won't completely eradicate judder but that it will make it much less noticeable.
What's most important here is that this will all be handled by the Netflix application and doesn't rely on each device supporting the latest HDMI 2.1 features. Of course, it will rely on your TV and/or streamer having an up-to-date version of the Netflix app, and we know that lots of older TVs don't receive the app updates that they should. Unfortunately, those TVs will still be left out, but the point is that this new method of frame rate conversion should mean that lots of devices that don't support fancy frame rate matching should still get smoother motion.
Tom Parsons has been writing about TV, AV and hi-fi products (not to mention plenty of other 'gadgets' and even cars) for over 15 years. He began his career as What Hi-Fi?'s Staff Writer and is now the TV and AV Editor. In between, he worked as Reviews Editor and then Deputy Editor at Stuff, and over the years has had his work featured in publications such as T3, The Telegraph and Louder. He's also appeared on BBC News, BBC World Service, BBC Radio 4 and Sky Swipe. In his spare time Tom is a runner and gamer."}), " -0-11/js/authorBio.js"); } else console.error('%c FTE ','background: #9306F9; color: #ffffff','no lazy slice hydration function available'); Tom ParsonsSocial Links NavigationTom Parsons has been writing about TV, AV and hi-fi products (not to mention plenty of other 'gadgets' and even cars) for over 15 years. He began his career as What Hi-Fi?'s Staff Writer and is now the TV and AV Editor. In between, he worked as Reviews Editor and then Deputy Editor at Stuff, and over the years has had his work featured in publications such as T3, The Telegraph and Louder. He's also appeared on BBC News, BBC World Service, BBC Radio 4 and Sky Swipe. In his spare time Tom is a runner and gamer.
Netflix has finally added support for Frame Rate Matching on Amazon Fire TV devices. See here for a thorough explanation of the feature but, in short, this change now allows Fire TVs to change the refresh rate of your TV to exactly match the frame rate of the video being played through Netflix. The result is a perfectly smooth one-to-one correlation between the frames of a video and the frames being shown on the TV, which eliminates video judder artifacts.
Is anyone getting this on a FTV4K Max stick? I am on the latest Fire OS and Netflix versions that are available and still not getting the notice at video startup that frame rate matching is ON. Turning on Developer Tools shows a 2160p 59.976Mhz setting even when 23.976Mhz content is streaming on Netflix.
FYI. Checked this today. Netflix (10.0.4) and FRAME RATE MATCHING IS ON message popped up after a restart of a FIRE TV 4K MAX. Netflix must be updating support across hardware platforms as it seems to have been implemented on select ROKU device models in the last few days as well.
Same! Watched a show last night on my 4K Max and it was great! Now, just for my own personal OCD, I am wondering if there is a way to check in the Netflix app if the feature is still working. The message in the top right corner only displays one time, and if you missed it, then you might not even know the feature was added lol
If having it set to on cures your problem then leave it set to on, the main reported problem has been with Netflix where the screen might miss some frames when the films frame rate is detected and changed, also with Netflix users have had problems with it loading when set to on but switched off it loads OK.
This is not a very simple question and it's too late for a lengthy response. For broadcast TV is probably makes little difference but other sources like so-called 24p (actually 23.976p as in all of my blu-rays) are trickier. You have to experiment as a lot depends on whether your TV supports a refresh rate of 120Hz and/or variable frame rate to display 24p with minimal problems. As a general rule I think OLEDs are more advanced than LEDs in this respect. I have match frame rate enabled on my devices and content is displayed well on my Philips OLED805.
It seems the TV doesn't adjust the panel refresh rate when playing European 25/50 fps content using the internal apps. I've tested Netflix and Chromecast and both stutter horribly. Netflix on my old Samsung TV works fine as does using an external source. This is pretty unacceptable in 2021, is anything going to be done about it?
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