Can't Uninstall or Fix MKL library for RRO

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Dwayne Paschall

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Nov 15, 2015, 11:47:23 PM11/15/15
to Revolution R Open
Ubuntu Linux 15.10.
I removed and re-installed RRO. No previous base R package installed. I previously had RRO and MKL installed then had to re-install RStudio for some other non-related problems. Now, MKL does't seem to work (error on starting R):

Error : .onLoad failed in loadNamespace() for 'RevoUtilsMath', details:
  call: fun(libname, pkgname)
  error: To use RevoUtilsMath you must first install the MKL Math Library.
 If you have previously installed the MKL Math Library,
remove it and then re-install.
Error: package or namespace load failed for ‘RevoUtilsMath’

SO HERE IS THE PROBLEM:
1. I can't uninstall MKL because it says it is only for R version 3.2.2. The problem is that this is Exactly the version of RRO I have installed:

Revolution R Open 3.2.2

2. I can't install a clean version of MKL because the old/broken version is detected. It says to uninstall this first.

So I'm stuck in an infinite loop. I can't uninstall MKL to fix it (even though I had the RRO version it requires). I can't re-install it because it requires me to uninstall the bad/broken version first. Frustrating.

Any words of wisdom? Yes, I have a local library of packages in my home directory.

thanks
d

Josée Martens

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Nov 17, 2015, 10:52:40 AM11/17/15
to Revolution R Open
Hello,

Thank you for your report. It appears there is a defect in the uninstaller, but there is a simple workaround. After running the uninstall script, delete the RevoUtilsMath directory. Please let us know if that fixes your issue.

Regards,

Josée

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