Can't install RevoMath-3.2.2

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Endika Mgm

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Oct 15, 2015, 7:53:38 AM10/15/15
to Revolution R Open
Good afternoon.

I have tried today to install RRO 3.2.2 + RevoMath-3.2.2 and after succesfully installing RRO when I try to install the RevoMath I get the following error:

RRO 3.2.2 could not be detected. This installer will not be able to detect RRO if RRO was installed with the option to 'Save version number in registry' unchecked. Please install RRO with this option enabled.

The point is that I have already checked the option "save version number in registry" in the RRO 3.2.2. instalation.

Just in case I would like to let you know I have installed the R x64 3.2.2 and RStudio Version 0.99.484


Any help will be really apreciated.

jmar...@microsoft.com

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Oct 15, 2015, 8:23:29 AM10/15/15
to Revolution R Open
Hello Endika,

Can you tell me if you have administrator privileges?

There is a known problem with the MKL Installer on Windows when installing as a user who does not have administrative rights.
The MKL Installer needs administrative rights to successfully install on Windows systems.
If this is your case, then you will need to have someone with admin rights install the software for you on your system.

We hope to have a fix for this in our next version.

Thank you,
Josée Martens


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