Getting Softimage 2015 R2 Redshift set up for rrVer7.0.30?

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Morten Bartholdy

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Aug 29, 2018, 9:48:55 AM8/29/18
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I am trying to set up RR rendering with Redshift from Softimage 2015 R2, but get these errors:



C 0| ************************* CLIENT REPORTS DURING THIS RENDER *************************

C 1|

C 2| Error in this log file (115): ' error : 2029-file-installcustompreferences - share violation

C 3| Error in this log file (280): ' error : 2356 - this plug-in is not installed: redshift options

C 4| Error in this log file (299): ' error : 2356 - this plug-in is not installed: redshiftproxytomesh

C 5| Error in this log file (302): ' error : 2000 - 'redshift' is not a valid render engine.

C 6| Error in this log file (333): ' error : 21000-rend-renderpass - unspecified failure

C 7| Error in this log file (336): ' error : traceback (most recent call last):

C 8| Error in this log file (347): ' com error: unspecified error (0x-7fffbffb) - [line 120]

C 9| Error in this log file (348): error - script failed.

C 10|

C 11| Job crashed




I have added Softimage 2015 to the clients config and copied 


C:\Users\render\Autodesk\Softimage_2015_R2\Addons\Redshift


to 


L:\RoyalRender\render_apps\renderer_exe\softimage\Redshift  (Royal Render o our server)


I have checked the documentation but come up short on this one. What am I missing?



Thanks - Morten



SC

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Aug 29, 2018, 10:33:54 AM8/29/18
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Did you edit the workgroup path to match the XSI workgroup path?

 

rr\render_apps\_setenv\win\softimage.bat

 

Sven

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Morten Bartholdy

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Aug 29, 2018, 10:52:20 AM8/29/18
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I have had Arnold rendering fine with RR so I did this long time ago. Redshift is a default user installation , so it is not in a Workgroup. Royal Render should be getting it from here:

L:\RoyalRender\render_apps\renderer_exe\softimage\Redshift 




Morten

RR support, Schoenberger

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Aug 29, 2018, 1:45:59 PM8/29/18
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Hi

A Softimage workgroup is the same as the other Softimage plugin
folders "Users" and "Factory". Just a different name for "Custom
Plugin folder".

Redshift is an addon like any other plugin for Softimage.
The addon folder
C:\Users\render\Autodesk\Softimage_2015_R2\Addons\Redshift
has to be copied to YourWorkgroup\Addons\Redshift

Please check the render log in rrControl. The workgroup you use for RR
should be stated a few lines after Softimage started


I am not sure if the addon requires additional files from the Redshift
folder c:\ProgramData\Redshift\. But in this case you should get
another error message that I can help you with.


Holger Schönberger

Please use the rrKnights Tavern or
our support system for new questions

Morten Bartholdy

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Aug 30, 2018, 4:17:28 AM8/30/18
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Thanks Holger,

That helped a bit. I can now get it to render some, but it throws other errors - weirdly enough from clients that manage to render a frame and then crashes on the next and the errors make no sense to me.

Error:

R565| ' INFO : Rendering frame 37 (0.0% done)

R566| ' INFO : [Redshift] redshift_LICENSE=5066@skynet

R567| ' ERROR : [Redshift] ======================================================================================================

R568| ' ASSERT FAILED

R569| '

R570| ' File GPUComputing_CUDA.cpp

R571| ' Line 1184

R572| '

R573| ' Failed to get function from module

R574| ' ======================================================================================================

R575| '

R576| ' ERROR : Redshift encountered an unrecoverable error during initialization and has been disabled.

R577| ' XSI may be in an unstable state.

R578| ' We recommend you save your work and restart XSI.

R579| ' ERROR : Redshift is currently disabled due to an unrecoverable error.

R580| ' XSI may be in an unstable state.

R581| ' We recommend you save your work and restart XSI.

R582| ' ERROR : 21000-REND-RenderPass - Unspecified failure

R583| RenderPass "Passes.Bull_Test", , 37, 42, 1

R584| Command failed, returned -2147467259

R585| ' ERROR : Traceback (most recent call last):

R586| ' File "<Script Block >", line 449, in rrStart

R587| ' render_KSO(arg)

R588| ' File "<Script Block >", line 174, in render_KSO

R589| ' rrKSOStartServer(arg)

R590| ' File "<Script Block >", line 167, in rrKSOStartServer

R591| ' exec (kso_tcp.rrKSONextCommand)

R592| ' File "<string>", line 1, in <module>

R593| ' File "<Script Block >", line 121, in ksoRenderFrame

R594| ' xsi.renderpass (kso_global__Pass ,"", FrStart,FrEnd,FrStep)

R595| ' File "<COMObject Application>", line 2, in renderpass

R596| ' COM Error: Unspecified error (0x-7fffbffb) - [line 120]

R597| ERROR - Script failed.

R598| FATAL - Script Aborted.

R599|

R600| ' INFO : TransformUVsPlugin has been unloaded.

R601| ' INFO : /ExocortexTools verbose log file location: C:/RR_localdata/renderer_prefs/softimage/win_x64/2015/Addons/ExocortexTools/ExocortexTools.2018-08-30.10-10-10.log

R602| ' INFO : gwObjImp has been unloaded.

R603| ' INFO : /ExocortexSlipstreamVX verbose log file location: C:/RR_localdata/renderer_prefs/softimage/win_x64/2015/Addons/ExocortexSlipstreamVX/ExocortexSlipstreamVX.2018-08-30.10-10-11.log

R604| ' INFO : aaOceanIceDeformer has been unloaded.

R605| ' emTools Plugin has been unloaded.

R606| ' INFO : [sitoa] SItoA 4.0.0 win has been unloaded.

R607| ' INFO : emFluid5_Tools has been unloaded.

R608| ' INFO : Characters has been unloaded.

R609| ' emFluid5 Renderer Plugin has been unloaded.

R610| ' INFO : polymatricksPlugin has been unloaded.

R611| ' INFO : emTreeElementPlugin has been unloaded.

R612| >"C:\Users\MB\AppData\Local\Temp\rrbin64\rrCheckexitcode.exe" -1073741819 0 0 37

R613| +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

R614| +++++++++++++++++++++++++++08.30. 10:10.14 Render Executable done +++++++++++++++++++++++++++++++++++

R615| ++++++++++++++++++++ Royal Render checks the return code of the executable ++++++++++++++++++++

R616| ++++ Executable returned -1073741819 (0x c0000005) as exit code for frame 37.

R617| Error: Renderer or plugin contains a bug. Crash was caused by a NULL pointer memory access.

R618| ++++ Executable crashed

R619| ++++++++++++++++++++++++++++++++++++++++++++ 7.0.18c+++++++++++++++++++++++++++++++++++++++++++++++++++



I am running the same Redshift version we are using without issues with Maya. I have just now gotten around to setting it up on RR for Softimage, as Maya sadly is our main tool now.



Morten

Morten Bartholdy

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Aug 30, 2018, 4:24:12 AM8/30/18
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BTW it appears it only renders on two of our machines - the others crash with the same error message. These two machines are not identical hardware wise, so I have yet to realize why it works like this.

Morten

RR support, Schoenberger

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Aug 30, 2018, 11:29:52 AM8/30/18
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Is redshift installed on all machines? Does c:\ProgramData\Redshift exist?

If it does, please edit the file _setenv/win/softimage.bat and add
these lines:


set "RR_REDSHIFT_BASE=c:\ProgramData\Redshift"
@echo * RedShift source path is set to %RR_REDSHIFT_BASE%
set "REDSHIFT_COREDATAPATH=%RR_REDSHIFT_BASE%"
set "PATH=%RR_REDSHIFT_BASE%\bin;%PATH%"
set "REDSHIFT_LICENSEPATH=%RR_REDSHIFT_BASE%"

Morten Bartholdy

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Aug 31, 2018, 3:46:06 AM8/31/18
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Hi Holger,

No it is not installed on all clients. I thought (perhaps mistakenly) that Royal Render would launch Redshift  on clients from L:\RoyalRender\render_apps\renderer_exe\softimage\Redshift  (Royal Render on our server).

Is the way to go to install Redshift on all clients and use the above addition to the softimage.bat file?


Thanks
Morten

RR, Schoenberger

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Aug 31, 2018, 7:44:22 AM8/31/18
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Hi

 

As you can see in the softimage.bat file, I have specified C:\ProgramData\Redshift as path.

If you have not installed it on all clients, then you can copy Redshift to any other path and change the path in the Softimage.bat file.

 

 

 

regards,
Holger Schönberger

 

Please use the rrKnights Tavern

or our support system for new questions.

From: rrkn...@googlegroups.com [mailto:rrkn...@googlegroups.com] On Behalf Of Morten Bartholdy

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