Preview Images in rrControl not shown

[Nico Rehberg]

I noticed that for some reason lot's of jobs do not show preview images in rrControl anymore. But not all of them. And I can't really see why.

Most are exr. From Gaffer I have half exr with zip compression. Those show up fine.

But our Maya output show 

These are either exrs with zips compression or pngs. Both show the same result.

And our Nuke comps show this:

Usually no compression exrs or dwaa compression exrs.

All formats work if I click the view button to show the sequence in rrViewer. It's just the quick preview in rrControl that is not working.
This is rr 9.1.26a Linux., but I noticed this on 9.1.23 already. 

[RR, Schoenberger]

Hi

The option Local Render Out could make a difference in addition to the file format and file size (afaik the rrClient has a lower memory limit for the image reader than rrViewer).

I will do some tests.

 

 

regards,
Holger Schönberger

Craftsman and Keeper of the Royal Render Flame

Please use the rrKnights Tavern
or our support system for new questions.

 

[Nico Rehberg]

So I got some time to look into this. Seems like turning this setting in rrConfig on brought them back for Comp jobs.

The server part of the logs logs look exactly the same, so I am not sure what changed, but it works.

21| ************************* FILESERVER RENDER INFORMATION *************************

22| Total rendered files found: 6

23| FrNr mXRFV: FSize Filename ('mXRFV' legend: m=main R=successfully read X=Exr reencoded F=image verify fail V=rrViewer cache created)

24| 1160 m : 0.7 MB am2_ft01_q0030_s030_ren-rendering_base-out_v002.1160.exr

25| 1161 m : 0.6 MB am2_ft01_q0030_s030_ren-rendering_base-out_v002.1161.exr

26| 1162 m : 0.6 MB am2_ft01_q0030_s030_ren-rendering_base-out_v002.1162.exr

27| 1163 m : 0.6 MB am2_ft01_q0030_s030_ren-rendering_base-out_v002.1163.exr

28| 1164 m : 0.6 MB am2_ft01_q0030_s030_ren-rendering_base-out_v002.1164.exr

29| 1165 m : 0.6 MB am2_ft01_q0030_s030_ren-rendering_base-out_v002.1165.exr

Still don't know why it doesn't like the output from Maya, but we can live with that. We are not using Local Render out at the moment. Log looks pretty similar.

46| ************************* FILESERVER RENDER INFORMATION *************************

47| Total rendered files found: 9 (all KSO segments)

48| Total rendered files found: 1 (this KSO segment)

49| FrNr mXRFV: FSize Filename ('mXRFV' legend: m=main R=successfully read X=Exr reencoded F=image verify fail V=rrViewer cache created)

50| 1136 m : 4.2 MB /am2_ft01_q0190_s010_tch-techAnim_rendercheck-out_v008.1136.png

51| ************************* CLIENT REPORTS DURING THIS RENDER *************************

[RR, Schoenberger]

Hi

Yes, the issue was related to a change for the rrViewer cache files.
The rrViewer cache files did not work for jobs without local render out.
And therefore the whole image reader function was changed to fix that.

 

And with this change the preview frames have been affected as well.

 

 

A new RR version with a fix is about to the released first week of August.

[RR, Schoenberger]

Hi

 

Issue fixed in 9.1.27.

It should be released today. (Windows and Linux are ready since last week, but MacOS has some compiler issues we have to fix first)