Shader node creation failed, version too new for this plugin

[Caesarion Balthazar]

Hi

we encountered this error when we render using redshift



is this error because of redshift?

we are using redshift 3.54 and katana 4.v01

we also prepared a debug file for you to check, should we send it too?

Thank you

[RR, Schoenberger]

Hi

 

You can upload the debug file via www.RoyalRender.de/upload_r.php

 

regards,
Holger Schönberger

 

Please use the rrKnights Tavern
or our support system for new questions.

[Caesarion Balthazar]

Hi

I just uploaded the file for you to check

Thank you

[RR, Schoenberger]

Hi

 

At first, your rrServer has a different time that your rrControl machine.

I recommend to fix this issue.

Therefore the debug file misses the exported job itself and I cannot check some options of the job.

 

 

Can you render the scene inside Katana without RR?

Perhaps you are loading some geo files that have been created with a different Redshift version?

If it does not work without RR, it will not work with RR.

 

If it works without RR, then I I assume the Katana file was created with Redshift version other than 3.0.34.

Was the file created on the same machine that you used to submit the file?

[RR, Schoenberger]

PS:

Some other issue.

Your Emails preferences seems to have an issue.

 

Please see rrConfig, tab emails, bottom left.

The domain name seems to be wrong.

[Caesarion Balthazar]

Hi,

After further checking, we actually need to update the redshift to the new version

all of the files actually able to render in Katana without RR

As for the time and email issue, thank you for bringing that up, we will fix right away

Thank you

[RR, Schoenberger]

Hi

 

Ok, thanks for getting back.

 

>all of the files actually able to render in Katana without RR

Strange.

As the submission script gets the redshift version used in Katana (at submission time),

it should have had the same issues as on the farm.

 

The only explanation i can think of is an issue someone had with Houdini and Arnold before:

One artist used the new Redshift version on his machine and saved the scene.

An other artist using an old Redshift version loaded and submitted the scene without saving the scene.