I am currently using Acrobat 8, and am trying to get to grips with inserting page numbers via the header/footer option (should be simple I know). Basically, I have a 17 page document, and want the display page n of n as the footer on each sheet, however I do not want pages 1 & 2 to display a page number, instead the numbering should start on page 3 but be displayed as page 1 of 15.
I created a 144-page manual in Adobe FrameMaker 8.0 using the same template and fonts that I have used in several other large manuals. I saved the manual as a PDF using Acrobat 3D 8.0, and is get the mind-numbingly vague error "A number is out of range." I didn't get this error in previous versions of this manual, nor do I get this error with the other manuals on which I am currently working. I had inserted some EPS technical drawings, so I opened all of them in Illustrator CS3 and Created Outlines for any text that appeared in the illustrations.After two days of replacing all of the fonts, optomizing PDFs, and distilling, distilling, and distilling again, I was not able to get rid of this message using Acrobat. I finally pulled out my MacBook Pro, opened the PDF manual using Preview, saved the PDF under a different name (no need to apply a Quartz filter), and (abracadabra!) the vague error message is gone!Fonts may be one cause of the annoyingly vague "A number is out of range" error, but they are not the only one. And with such informative error messages as that, I doubt I'll ever know what is really wrong with my PDF.Cheers!
Michael Opsteegh
This may be of no help whatsoever but;We used to get this error quite a bit when trying to print or scroll through one particular clients documents.After having slowly deleted several pages and then 'saving as' [NOT 'save'] we eventually located the offending pages.The 'number out of range' problem turned out to be caused by a photo that had been saved as 16 bit instead of 8 bit. When we opened them in Photoshop and saved them back down as 8 bit the problem went away.Perhaps that may help.Russ Jones
Thanks to Roger Mac's suggestion on Apr 11, 2008, I opened the pdf then did a SaveAs a postscript file, then opened that postscript file in Acrobat during which process it was automatically converted to a pdf. Success!! I can now delete the offending pages!Good luck folks.
I work for a small business from home. The owner purchased Acrobat PRO to use. She saves documents into dropbox for me to get and edit and return for her. I am a user on her account. However, I am now unable to use it because it keeps telling me my trial period is over. I have searched your website for 35 minutes, trying to find a way to actually talk to someone. This is RIDICULOUS. PLEASE, I AM BEGGING YOU, somebody please call me [personal information removed by moderator. This is a public forum, not Adobe support]
Hi I have found that none of the solutions work, you just keep going around the carousel over and over, like some kind of reccurrent nightmare. The only time i managed to contact someone i was cut off mid conversation and my case was closed. The very worst customer service i have ever experienced in my entire life. Please why do none of these work.
INSANE! no more chat or phone number on the site. no way to contact a human without holding for over an hour using this 1800 number, 3 days I have wasted on hold only to have call ended over and over again!!! So glad I pour thousands of dollars into this company ever year!
Adobe has absolutely the worst customer service ever. No one will answer any phones, even in Enterprise. The links to support (that actually work) just keep bringing you back to same page you started. The phone hangs up on you on hold, or just leaves you listening to the endless music of sadness. And, they just charged me a $59 cancellation fee on a $29 monthly subscription I had for 1 month and 3 days and missed the trial cut-off. No one will help. Ever.
I received a digital comic called Heart of Gold from a Kickstarter. I have the latest version of Adobe Acrobat my college provides, and have saved downloaded comics many times in the past. This time I am having an issue where instead of being able to be saves, I receive a message stating "The document cannot be save. A number is out of range." No one else in the campaign is having this issue, so I think it might be a problem with the program. What should I do in order to save the comic onto my laptop?
I recently came across this error message from a PDF I exported from Storyline Rise (an online eLearning authoring tool). The only solution that worked for me was to open the PDF in the browser and then print it as a PDF. It was a weird approach, but it worked. No more error on my end.
I have been able to save other files despite this issue with this one. Thus, the problem is not with the program, but probably with the file itself. I was wondering if there is a way to troubleshoot this, since I cannot get another version. \
Sorry I'm new to this. What does DC stand for? I've been having this error, and can't figure out any fix. I'm using Adobe Reader and I do not have an option to go to File>Post Script. There is no Post Script.
Thanks for the suggestion and this workaround might be good for shorter documents but when I tried it on a 55 page document it only create 55 different files in my documents folder. It was too time consuming to recreate the document one page at a time through orgainse pages.
Its funny that most of the time I have no issues adding watermarks from the original source doucment. Then everynow and again get this error....
@oweng_03 Thank you for the trick! It works like a charm.
I tried to export whole document and I got the same error as previously. Then I tried to extract all pages except first page and finished successful. Then I tried to extract only page 1. and got again the same error. Also I have corrupted only one page. I re-created this page from original document and merged with all extracted pages. I didn't lost any comment. Thank you!
I am having the same problem with an interactive form I have created. Everything was working well until I added a new field. Then it just stopped being able to be saved. Kept getting this error. It did not matter about saving it to another format.
I have to say it is the application, because this even happens with older documents. Only when I use the fill and sign does it seem to not allow me to save the filled out file. So I had to print it out, then scan the document before I could email it. I do not want to pay a monthy applcation 13 bucks a month for what maybe two or three times a year that I have to do this with let's say, w-9 file. Come on adobe, stop nickling and diming us... I really hate the fact that I am forced to pay a month subcription on your products and be force to only be able to used them when connected to the wifi. shame on you. A lot of times i am out of internet range because I often work remote locations and I can't use lightroom because its only operational when conected to the internet!
I had the same problem with a PDF form I received from someone else. I found out that the form got corrupted when I opened it on a Mac with Preview (version 10.1). I went back to the original PDF form and opened directly in Reader DC and there were no more error messages.
I had the same thing happen in MacOS Mojave 10.14.5 when I edited a fillable e-trade stock donation pdf. I believe it was caused by the MacOS Preview app allowing me to enter too many characters in one of the text fields. When I opened the original document in Acrobat Pro DC, it prevented me from entering too many characters in the same field and the save worked fine.
I had the same problem. I wanted to complete / save a PDF. I had opened the PDF in Preview first and then got this error when I opened it with Adobe PDF and tried saving. I downloaded the PDF again and opened with Adobe PDF without first opening it in Preview and this resolved the issue. I'm on Mojave 10.14.6
The problem should not occur period, and if it is an issue that can't be fixed, it should automatically turn it off or provide the option to turn it off. This "work around" is not a fix. Adobe should be actually fixing it.
I just signed on to my CC subscription with my Macbook Pro running OSX Catalina (10.15.7) and updating the PDF file's metadata only using Adobe Acrobat Pro DC (2020) and attempting to save it from that machine ALSO throws the same "A number is out of range" error.
If you are using a Mac I suggest you to use Preview instead of Adobe. This seemed to solve the issue for me and I was able to save the highlights, texts and modifications I made to the PDF. When I opened the edited file back on Adobe, it seemed to work without any issues. I know it's not a real solution, but at least that will help you to edit and save anything important you need. But if you are stuck with many modifications that you already did on Adobe, then you are pretty much screwed because there doesn't seem to be a solution anywhere on this forum.
I also had this issue. I exported to Power Point and was able to print. The formatting stayed intact for the most part and was workable for my project. This solution does not leave perfect formatting so this problem still needs a real solution.
Print icon. The "all" radio button is selected. The preview image tells me I'm looking at "Page 1 of 2." But.... "The document could not be printed. There were no pages selected to print." Well, except for that "all" button that's apparently purely cosmetic.
I was able to export to individual images(TIF) then recombined in Acrobat...totally unnecessary waste of time and exprimentation , and for what Adobe charges in subscription fees, they should have had enough help to fix this bug a year ago.
I am experiencing the same problem, and have tried save, save as and print to PDF and print to a paper documen. The "a number is out of range" error occurs each time. Agree with all criticism here on the thread. This is a PDF document from a client that I must sign and complete before sending on to another party for processing.
I believe they are using a MAC to complete the application form before sending it on to me. I am using a PC with Windows 10 Pro 64 bit and Acrobat Pro DC latest version. I have found problems in the past with documents generated on a MAC and viewed or modified on PC. So much for the portability advantage...