Trados Studio Shortcuts

[Kylee Mccandrew]

Toedit the keyboard shortcuts please go to File - Options - Keyboard shortcuts and scroll down to the command you want to edit, double click on the keyboard shortcut and then press the key combination you want to replace it with. In this case ALT + Add should be changed to Ctrl + Enter. For more details see: -studio-2021-sr1/creating-and-editing-keyboard-shortcuts

Many shortcuts have never worked in Studio, for many, many, many years now, This is kind of ridiculous for a company of this size with this much money. I've been asking for this one now for god knows how long: -groups/translationproductivity/f/studio/8454/can-t-get-shortcut-editor-termbase-search-to-work

I'm afraid there is no good answer for this. We are well aware of the problems with keyboard shortcuts but seem unable to fit the work in that is required to resolve it. So I can't give you an answer that will be helpful in the short term at all... I wish I could.

I know you think a company of this size should be able to sort this out but I'm afraid it is never as simple as that. I also know there is little point in me trying to explain to you why because it won't help, nor will it make any difference. We are looking at ways in which we can resource this work specifically and focus more on the improvements that are needed to ensure Studio is more performant so things like this simply work as expected.

1. You have no good answer for this? Maybe you can explain, why I have been promised by SDL support a few months ago, that this problem will be solved with Studio 2019 SR2. Did not happen. Unfortunately, this problem is known since 4 or 5 years at least.

3. Maybe you should recommend me, that I write an AHK script to solve this crap. Which did already happen once, that I have been recommended to solve YOUR problem by myself. This recommendation came with a funny ";-)" smiley...

I have tried to be honest with you because you do deserve a response. But there is nothing I can do to change the current situation other than continue to represent these concerns with the product management teams.

I also don't know what you expect to achieve by asking me to explain why something that was promised by Support wasn't delivered. Clearly the support team were advised that the work was planned in, but then for one reason or another it didn't happen. Not the fault of the support team, and probably not the fault of the development teams who planned to tackle this either. If other work takes longer than expected, or something important is dropped into the schedule then something else gets dropped. That's the reality.

The fact some of these problems are many years old is not good, and the reason I'm trying to be honest with you is because we are entirely at fault and should have addressed this properly by now. I can only support the need to get this done as a priority effort, gather the criticism from you in this forum and share it where I hope it will do the most good.

Let me now illustrate this case on another situation. Imagine you buy a car, a premium car like e.g. Audi or Mercedes - because SDL Studio is a premium product on the CAT market. You find out, the breaks are not working from the first moment on. What do you do now? You contact your repair service - because you have some warranty and you want to use it. And the repair service wants you

3. To understand, that the developers are well-informed about the problem. That they also have promised to solve this problem, though, but now they are developing brakes for another car, so it is clear, that they do not have time to put right yours.

4. An last but not least you should be aware of the fact, that you will be helped only if you pay aprox. 1/5 of the car price p.a. and buy a service contract. Otherwise the car warranty is related only to two problems - if you can not start or unlock the car.

Please provide me with the exact steps to reproduce the Ctrl+Z not working and I will escalate this again to development. I can conclude from your cryptic message at the start that you are running a search and replace in multiple files but I am unable to reproduce.

I have put a short video here showing you what I am doing. Perhaps this will help you to provide some proper instructions that I can follow to achieve the problem you are encountering with Ctrl+Z. Being able to reproduce a problem is an essential part of fixing it... I hope you can understand that?

You also say this has been known for 4 or 5 years. Please show me how you know this and where I can validate this? Throw away comments based on heresay or complaints you have seen over the years in the forums doesn't mean anything. We don't investgate every complaint in every public forum and enter them into our database. Complaints could be completely unfounded, and many of them come from the same users over and over again... which like it or not points towards other problems and not necessarily only problems with Studio.

Please provide me with the steps to reproduce this and I will ensure there is a bug logged for this, I'll give you the bug number, and you can track that, and refer to it if we never fix it in the future.

I can find 29 unresolved bugs related to keyboard shortcuts (two of these are the undo problems I shared above)... each one is reproducible and most only occur under very specific crcumstances. There are some general issues that affect everyone and this is what I've been referring to when I talk about problems with keyboard shortcuts.

I have not written anything about search and replace here. I have complained that CTRL+Z is not working. At the same time, the UNDO function does not work. This happens not always but randomly when I open several files from various projects.

It happened right now. I have changed something in the text (first screen shot) and you can see in the second screen shot, that the undo function is gray = not active. And the shortcut CTRL+Z does not work too. In this moment 2 files from 2 different projects are opened.

That's the exact description of what I'm doing. I can not write more. I just open a second file to translate and the function randomly stops working. In the Studio 2019 SR1 in this case also e.g. CTRL+A, CTRL+F did not work. The bug could be fixed by running the Concordance Search. Then the function was restored. Now in SR2 nothing works, I have to close and to reopen the files or even to restart Studio.

3a8082e126