Motorola No Service Command

[Ferdinando Addison]

Organizationsare experiencing increased pressure to improve operations with continuously constrained resources. In response, they are taking innovative measures to shift focus from reactive security to proactive security operations. The moment a call for service, tip, or automated sensor is initiated, an influx of data ensues: field personnel GPS location, incident specifics, live video feeds, and more. To bring together and to make sense of multiple data sources, your organization needs an application that provides one cohesive view of personnel, incidents, and video as the situation unfolds.

CommandCentral Aware Enterprise is one of the command center software applications within this platform designed to streamline critical and non-critical security and service operations to improve decision-making and accelerate response.

CommandCentral Aware Enterprise aggregates and integrates streaming video, real-time alerts, advanced data analytics, personnel and device tracking, records information, and more into a single, intuitive interface. Aware Enterprise improves outcomes by helping streamline incident response with informed decision-making and documenting past incidents to prevent incidents from becoming tragedies.

Manage Post Incident Data Collection and Analysis

Re-create and uncover insights from past workflows to improve future emergencies, incident, or service responses. Aware Enterprise provides your organization with the ability to access a 90-day lookback at historical data including device locations, incidents, service requests, or emergencies. Review historical data to verify security patrol compliance and identify opportunities to improve incident responses. For further analysis, tag and bookmark for investigations and export video for review and evidence.

Motorola Solutions, Inc. is an American video equipment, telecommunications equipment, software, systems and services provider that succeeded Motorola, Inc., following the spinoff of the mobile phone division into Motorola Mobility in 2011. The company is headquartered in Chicago, Illinois.[2]

On January 4, 2011 Motorola Inc. split into two companies: Motorola Mobility and Motorola Solutions.[3] Motorola Solutions, the public safety and enterprise security side of the business, began trading as a separate independent company under the NYSE symbol MSI.[3]

In January 2014, the company announced its acquisition of Twisted Pair Solutions, a provider of push-to-talk over broadband applications for secure, real-time communication on any device.[7] Twisted Pair created an integrated communications system that allows different devices (smartphones, tablets, and PCs) to talk to each other in business, public safety, and military applications.[7]

Later than year, the company completed the sale of its Enterprise business, comprising rugged mobile computers, tablets and barcode scanners to Zebra Technologies for $3.45 billion in cash.[8] As part of the sale, approximately 4,500 Motorola Solutions employees from locations throughout the world were transferred to Zebra.[8]

In February 2015, the company acquired Emergency CallWorks, a provider of Next-Generation 9-1-1 (NG9-1-1) call-taking software for public safety. The company developed technology that consolidates information from multiple 911 calls reporting the same emergency into a single source that can be shared with emergency professionals.[9] In April of that year, they acquired PublicEngines, a crime analysis firm.[10][11]The company is based in Utah and provides cloud-based solutions for data analytics of crime, predictive policing strategies, and citizen engagement.[10]

In February 2016, the company completed its acquisition of Airwave Solutions, the UK-based operator of the British public safety radio network responsible for providing mission-critical voice and data communications to more than 300 emergency and public service agencies comprising police, fire, rescue and ambulance services across England, Scotland, and Wales.[13]

In March, 2017, Motorola Solutions acquired Interexport SA.[14] Also beginning in March 2017, Motorola Solutions filed a series of lawsuits against China-based two-way radio manufacturer Hytera in the United States, Germany, and Australia, as well as with the United States International Trade Commission (USITC). The complaints allege that Hytera is intentionally infringing on patents owned by Motorola Solutions and utilizing trade secrets stolen by three former Motorola Solutions employees who left to join Hytera.[15] Motorola Solutions is seeking to stop Hytera from selling and importing its devices in these countries. In April 2017, the USITC announced that it had decided to institute an investigation into Hytera's trade practices.[16]

In August 2017, Motorola Solutions announced it completed the acquisition of Kodiak Networks, a privately held provider of broadband push-to-talk (PTT) for commercial customers.[17][18] Its clients included AT&T, Vodafone, KPN, Verizon, Telefonica, Bell Canada, and Vivo.[17]

In December 2017, two-way radio manufacturer Hytera filed antitrust litigation against Motorola Solutions in alleging that Motorola Solutions is engaging in anti-competitive practices that are unlawful under the Sherman Act and Clayton Act. Hytera's complaint alleges that Motorola Solutions prevents Hytera from competing in the U.S. marketplace by enforcing inflated prices and engaging in a monopolistic scheme that includes forcing LMR dealers to drop Hytera's products.[19]

Motorola Solutions manufactures two-way radios and public safety radio systems for first-responders and law enforcement.[43] It also provides software packages for command centers, mapping and drone surveillance.[44] Apart from radios, it manufactures body cameras, the Watchguard Video brand for law enforcement, while others geared more towards private business and security surveillance under the Avigilon brand. On 3 August 2020, MSI acquired California based Video Security brand Pelco for US$110M in cash.[25] With this acquisition Motorola Solutions now has 3 Video Security brands under the Video Security and Analytics business. Avigilon, Pelco and IndigoVision [45][46]

In August 2021, Motorola Solutions filed a 52-page complaint[50] against Verkada with the United States International Trade Commission, alleging that Verkada cameras and software infringe upon patents held by Motorola Solutions subsidiary Avigilon.[51][52] Verkada subsequently filed a lawsuit against Motorola Solutions in the California Northern District Court in September 2021,[53][54][55] arguing that Motorola Solutions has "sought to effectively shut Verkada's business down".[56][55] Later in September, the International Trade Commission initiated its investigation into Motorola Solutions' complaint,[57] with Verkada stating in its response that it does not infringe upon any of Motorola Solutions' patents.[58]

On February 12, 2020, the United Nations published a database of all business enterprises involved in certain specified activities related to the Israeli settlements in the Occupied Palestinian Territories, including East Jerusalem, and in the occupied Golan Heights.[59][60] Motorola Solutions, Inc. and its subsidiary company, Motorola Solutions Israel Ltd., have been listed on the database in light of their involvement in activities related to "the supply of surveillance and identification equipment for settlements, the wall and checkpoints directly linked with settlements".[59][60] The international community considers Israeli settlements built on land occupied by Israel to be in violation of international law.[61][62][63]

On July 5, 2021, Norway's largest pension fund KLP said it would divest from Motorola Solutions, together with 15 other business entities implicated in the UN report for their links to Israeli settlements in the occupied West Bank, saying it was "a very straightforward decision" given the use of the company's video security and software in border surveillance.[64]

The following provides an example of how to define WiNG 5 devices as device types on a Cisco Secure ACS 5.x server. Device types allow devices to be grouped in Cisco Secure ACS 5.x which will be used when defining device authorization policies.

Enter any Name for the Wireless Controller(s) then select a Location. Assign the Device Type created in the previous step then enable the TACACS+ checkbox. Enter a Shared Secret then select an IP Address option. In this example IP Rang(s) By Mask has been selected and the IPv4 subnet the Wireless Controllers are connected to 192.168.20.0/24 defined. Click Submit:

The following provides an example of how to define identity groups on a Cisco Secure ACS 5.x server. In this example two groups named MotorolaRO and Motorola RW will be defined. Users assigned to the MotorolaRO group will be assigned to the Monitor role and Web access permissions while users assigned to the MotorolaRW group will be assigned to the Superuser role and All access permissions.

The following provides an example of how to define shell profiles on a Cisco Secure ACS 5.x server. In this example two shell profiles named MOTO RO and MOTO RW will be defined with attributes that determines the role and access permissions each management user is assigned. The name of each shell profile must match the name of the TACACS authentication service defined in the TACACS AAA policy.

In the General tab define the required TACACS+ services and protocols to add. You can use existing services and protocols or create your own. The following example defines services and protocol named MOTO RO will be used to provide Read Only access into WiNG 5 devices:

In the Custom Attributes tab in the Attribute and Attribute Value fields, define the attributes to be assigned to the user. In this example Read Only users will be assigned to the Monitor role and Web access permissions. Click Submit:

Create a new Shell Profile. In the General tab define the required TACACS+ services and protocols to add. You can use existing services and protocols or create your own. The following example defines services and protocol named MOTO RW will be used to provide Read Write access into WiNG 5 devices:

3a8082e126