This Product Key Didn 39;t Work. Please Check It And Try Again

[Josette Werst]

Aftermy hard drive failed in my iMac, I rebuilt the system using my MacBook and then booted my MacBook off the external drive to check everything out first. I reinstalled 1Password so that I could enter passwords as I was rebuilding things. I also enabled Unlock with Apple Watch and Touch ID.

I believe it is trying to unlock 1Password with my Apple Watch and/or Touch ID, however my iMac (Retina 5K, 27-inch, 2017) - does not support Touch ID. Going into Settings > Security, there are no settings for Apple Watch and Touch ID. My MacBook at the same 1Password level has them above Auto-lock in the security settings.

I suspect that 1Password does realize I do not have Touch ID on my iMac and is not showing the security settings for that reason, however it is already set somewhere and it is trying to use Touch ID to unlock the iMac anyway, which of course fails, and that is the reason for the message.

I can't recall if I was able to unlock 1Password with my Apple Watch before my internal drive failed, but that is not even an option now as I said and no indication that 1Password is attempting to unlock with the Apple Watch.

Hoping this might explain the problem that I see others have experienced, where this message appears, and lead to a fix or at least a circumvention. Maybe there are property files somewhere which if I delete them it will fix the problem.

I'm sorry that you're unable to unlock 1Password on your Mac. I know how important it is to be able to access 1Password and the team and I are here to help. So that I can better understand the situation can you please tell me the following:

I am able to unlock 1Password. My issue is just the message that comes up each time I start 1Password or if 1Password locks and I open it again. The issue was also mentioned in the discussion -screen-shows-that-didnt-work-message-on-startup

Thank you for clarifying. I see that the issue being discussed in that thread is still open with our development team. If you're willing to send one, then a diagnostics report would help us investigate further:

Dropbox installer fails, saying "The installer could not connect to the Internet. Ensure that your computer is connected to the Internet and your firewall allows DropboxUpdate.exe to connect then try again".

So I tried installing using the Dropbox offline installer. I was able to install Dropbox, but when I try to start it, it still says "No internet connection. Your computer is currently offline. Please check your network settings."

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whenever I try to open the Dropbox app, it give me an error "No internet connection: Your computer is currently offline. Please check your network settings". I've tried un-installing, then re-installing the app, no luck. The app was opening earlier, but when it was having some sync problems, I signed out then back in......thats when the app no longer would load at all.

Yes, the icon is showing up in my system tray, but is says "no internet connection" & still continually says "starting". I obviously have an internet connection if I'm able to get on the Dropbox website & reply back to these messages.

I have tried EVERY "fix it" I've found on Google and nothing is working. I've changed my computer to Power Saver battery option -- didn't work. Changed the suspension on the USB port...didn't work. Yes, I'm using a 3.0 USB port on a Dell Inspiron 17 5000 series laptop. I have Windows 10 and I think that's the #1 problem --- Windows 10.

I've installed two different drivers that's supposed to work... didn't. I've installed it via the CD-ROM, didn't work...uninstalled and re-installed via the website... didn't work. Nothing is working.

Should I just return the scanner and go with a different brand of product? I already have trouble with my Canon MG3500 series printer so.. I should have known better than to buy a Canon portable scanner.

Since the LiDE 400 uses the USB connection both for communication and for power, try plugging in the laptop to external power when using the scanner. Usage of the USB connection when running on battery power can reduce the electricity (and thus also the USB signal strength).

My problem is slightly different in that I am not using a laptop and so your suggestion is of no help to me. Also it was working fine for months and I was in the middle of scanning and it just stopped.

I finally returned my LiDE 400. Hoping they fulfill a refund. It just absolutely was not compatible with Windows 10, no matter what they said. I even posted a review telling others with Windows 10 to steer clear of the product and of course, they deleted it. I've had it with Canon.. the customer service has been horrendous, the products are getting worse as years go by.

Some of the LiDE 400 devices had the scan bar installed backwards and were not caught before they left the manufacturer.

if you plug it in and when it finishes warming up, the scan bar is at the tail end (where the usb connects) this is what the problem is

Return it for exchange if you can or call support and if you still have reciept they will ship a replacement.

same problem here with my LiDE 300: the scan bar at rest is not at the button end but at the tail. I wonder if Canon could confirm this is part of a defective batch and return is for free, even if past the warranty.

I had the same problem and after some experimentation found that uninstalling all the scanning software and drivers and then reinstalling after a reboot my scanner started working again. Hope this helps someone

I have a scanner with the scan bar at the tail end. When I plug it in, the scan bar moves to the front, flashes when going back 1 inch, and then returns to the previous position (tail end). I don't have a warranty on this one and would appreciate any hints. Thanks.

This issue didn't start untill last night. I have 3 portal layers (hosted feature layers) that are supposed to update every evening. They didn't update last night. I wasn't aware of this issue till the customer reported that their apps were getting an error that said couldn't add layer to the map. This morning I created a new map image service that works great. The issue alone is with hosted feature layers. All other services that are not hosted feature layers draw just fine.

Here is a rundown of my issues... 1. Hosted feature layers are unable to be added to map. 2. When I go to the rest endpoints for the hosted feature layers I see a list of the layers but when you click on one it goes no further. So it is like they are there but it cant see them. 3. IN any application that uses a hosted feature layer it gets a message that layer can't be added to the map. 4. I can't upload a csv file or anything that I wish to create a hosted feature layer. The error I get states Error While analyzing file. There was an error trying to analyze your file. Please check that file is formatted cortrectly. I have tried this with several different csv files and all produce the same results. 5. I can upload an image. I have no problem doing that. I can also upload using the Add CSV file only option. 6. I validated the datastore and it validated correctly. 7. I checked the federation and it is valid also. 7. I tried adding a hosted feature layer in pro also and this also failed. So this was all working yesterday and it is not working today. They did patch our server last night so I had them roll back the patches and it is still not working. I need to addresss this issue asap and get it working for my end users.

What does the portal log say about the 3 hosted feature services? What about the other hosted feature services work except the 3 hosted feature services we are having trouble with? Also, Have you tried to stop the services and start them manually or restart the portal services?

Appears to be an issue related to connectivity between ArcGIS Server and ArcGIS DataStore. Although, you mentioned datastore is validating correctly. Did you validate through Server Manager or Server Admin API?

First thing I would do is restart the Server and DataStore services, validate DataStore again through Server Manager and check logs if there are any errors. Following that, use the blog below to check that the expected processes are running for each Enterprise component in Task Manager:

I wanted to get this posted for others somewhere - I've had this issue several times over the past three years and the only solution that I have found, after several support tickets with Esri is the answer from @ThienTran above. If an initial restart of each service does not work, then I do it again until it does.

We experienced this as well after Windows Server patching/updates. Data Store service is running, validates with ArcGIS Server, hosted services are started, but they do not load in Portal's map viewer nor in ArcGIS Pro.

This allowed hosted layers to work in Portal now. In ArcGIS Pro 3.1 and 3.2 we had to start with new Projects for the hosted layers to begin working. Existing maps continued to show the same errors, even after re-adding layers/updating sources.

Also wanted to note: This outage has happened twice before. In those instances we ran the Configure ArcGIS Server account and input the same credentials we had used before, and this also solved the issue. Rebooting windows services fixed it for us in this instance but the configure service account might be something to try if that doesn't work.

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