Bluetooth Windows 7 Amd
Theodora Glime
After upgrading to Windows 11, My Bluetooth headphones work great. However, when I open or go to a Teams meeting the headphones drop out. I have uninstalled and reinstalled Teams, same issue. I have tried troubleshooting sound, same issue. Everything worked perfect in Windows10.
After doing a little testing, I found that the bluetooth speaker problem is related to the desktop version of Teams. When I logged on to Teams through the web at office.com. There was no problem with the speaker. I suspect that the desktop app problem will resolve with the next Teams update. (fingers crossed).
@nathanjfieldyour post gave me some hope, since I already returned my headset to service and got a replacement. But when I tried this fix, I lost the possibility of selecting and using my headset in web Teams. I hope there will be some other solution soon.
It doesn't mean that headphones works only with the particular Spatial sound Type, there is enough just to switch between them. The another interesting thing is, that after I do that change in Spatial sound Type first time and headset works in the particular Teams meating, I am able to switch between those both Types (Off or Windows Sonic.......) without any impact on headset work.
I am having problems with Bluetooth on my pc not even being visible to turn off and on, it's not showing up in the device manager but if I go to & apps and features it shows there is a driver installed but nothing showing up. When I originally had my PC running on windows 11 my bluetooth was there and working since doing updates that DST has told me to do I performed the latest for my bluetooth to disappear completely.
I have a Intel(R) Wi-Fi 6E AX210 160MHz driver installed for my wireless however no matter what combination I have tried whether it was a fresh install of the drivers (removing them, restarting computer with no internet connection and then installing the drivers manually) which failed and the DST is showing my device drivers as up to date. I have also tried rolling back the driver which did not work and I really do not want to have to fresh rebuild my entire operating system already but I am getting to a loss on how to resolve this.
In this case, we would recommend first checking the BIOS settings in case there is an option related to the Bluetooth that might be disabled or Off. For this task, we recommend reviewing your computer's User Manual or contacting ASUS* Support for proper assistance.
If such as Bluetooth setting is Enabled/On, we recommend trying a clean installation of both Bluetooth and Wireless drivers. The driver or software for your Intel component might have been changed or replaced by the computer manufacturer, therefore, we recommend trying this first with the customized drivers from Asus* website. Please download and save the following drivers:
I have tried these steps however it seems that every time I uninstalled the driver it wouldn't remove, when it finally removed and stayed removed from the device manager I restarted and checked it hadn't reappeared which it had not, I tried to install the ASUS drivers to which did not even appear to install the devices whatsoever. It literally did nothing when trying to run and running it as administrator. I even restarted the computer to check they didn't need a restart.
I then tried the fresh install of the Intel drivers as advised as the secondary drivers to install. The Bluetooth driver seemed to install however is still not displaying in the device manager (please see attached screenshot of the device manager (this is set to show hidden devices too)) yet it shows installed on the Apps and features (please see attached apps & features) I then tried to reinstall the WIFI driver and it keeps failing to install and no longer lists the device in the device manager.
4- Check Device Manager, if you see entries regarding Wireless and Bluetooth, try to manually remove the drivers following the Clean installation articles: (if you don't see these entries, skip to the next step)
I tried the above as asked nether the less and still neither device works. Looking at my device manager now it appears that only one of my 2 ethernet ports are functioning properly too. (Please see attached ethernet port error.png).
I first of all disconnected from the internet and removed all the intel software listed above with discarding the settings (please see attached apps&features.png) I then rebooted the computer and opened device manager and removed all the wireless drivers and bluetooth drivers until they had completely disappeared and did not show up again. I then cleared all temporary files using check disk and the system temporary files too.
I then restarted my computer and attempted to install the ASUS drivers which did nothing, I then went into device manager and manually added the device driver which gave the following results (please see bluetoothinstall.png). I checked device manager and saw no bluetooth still but decided to try the wireless install which gave the following results (please see WI-FI install.png). however nothing appeared in the device manager after scanning for hardware changes still nothing so I restarted the computer.
I then opened device manager again and noticed that it has installed the device as a "network controller" listed under the other devices (please see attached Other.png) category. I then uninstalled this and repeated the process this time for the intel drivers to which has done the exact same and has now left my ethernet driver showing the above mentioned image ethernet port error.png
When you restarted the computer, did you have internet access completely disabled? If not, you are going to have Windows Update step in and install the same junk as before. You need to ensure this that you have no internet connection until after you have manually installed the various driver packages that you have downloaded.
After reviewing this, the best action is to contact the computer manufacturer (OEM) for more assistance since this seems to be related to hardware issues and may need a further inspection from your OEM. However, before that, you may try the following suggestions.
There is a good chance though that the card may just be burned out. I have to replace mine more than I should. It gets too hot sometimes. That model does not come with a heat sink so 80% shot that it fried itself. It happens but you shouldn't have to worry about it shorting out your PCI lane. Grab a replacement with maybe a heat sink or a fan or do what I do and install it under the graphics card fan to use it's cooling fan (yes, still warm but not hot) to regulate temps.
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While I was in the office, and because I work between a few different branches, I preferred my wired USB headset. Switching between the connected Jabra wireless headsets at different hot-desks invariably confused my Skype-for-Business client, and often required a restart to correct. Which is stressful if your meeting is about to start!
But now that I'm working at home, and my desk is a few steps away from my coffee machine, the option of using a single wireless headset was instantly more appealing. I happened to have a few Bluetooth headphones and headsets around the house to play with. And since it's easy enough to add a Bluetooth device on a Windows laptop, I gave this a try.
Turns out, even though a Bluetooth headset can work and sound great when paired with a mobile phone, when you try to use it for a Teams or Skype or Zoom call on a Windows computer, you can sound "fuzzy" to everyone listening. After a bit of digging, I found this excellent article that explains why: -bluetooth-headsets-are-terrible-on-windows-pcs/
So in summary, you can use "mobile" Bluetooth headsets with Windows computers if you only intend to listen to audio (Netflix, Spotify) or even just record yourself (voice recorder) but as soon as you need the headset to do both at the same time, such as during an audio or video call, it probably won't sound as good in either direction, and it's up to you to decide whether that's a deal-breaker or not.
Update - April 2020: So it seems there are some newer Bluetooth v5 headsets out there that may work better with Windows computers, but most are priced at "corporate" expense levels (eg between AUD $300 and AUD $800) in which case you may need to convince your corporate purchasing authority that it's a legitimate business expense, if you don't feel like paying for it out-of-pocket yourself.
Another simpler work-around is to install/use the IOS or Android app version (eg Teams or Zoom) on your mobile phone or tablet device. In that case, most of those "I already have it around the house" Bluetooth headsets will likely work just fine for those same calls.
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