Arcgis 10.1 Prerelease License Manager Download
Teodolinda Mattson
Edit: Adding to this (while I see if tech support can answer this), I'm wondering if maybe there are some hidden files that did not get cleaned up properly on the uninstall of the pre-release software. I haven't found anything yet, and I have already removed/deleted the expanded install files, so those are ruled out.
On my test machine, I had License manager, Desktop, Server and Portal prerelease all install. Yesterday I uninstalled all and cleaned up all the expanded install files in MyDocs. I've emptied the recycle bin and rebooted.
Which I couldn't find, but then noticed my C: drive was about full. Cleaned up the install, moved the expanded install files from MyDocs to D drive and cleaned up. My drive now says I have almost 5 GB. Tried again...still short. Finally went to the install help docs, and for 10.5, it doesn't state the requirements the way it used to, although it does show that the disk space required since 10.3.x is 5X more.
The only options to change drives is from the "C:\Program Files\ArcGIS\Server\" (which I would rather leave as default) and the Python directory, which should be k since it is already installed with Desktop.
I'm still running down the possibility that our network services folks installed something big on this machine this morning, but I'm surprised that I'm having this much difficulty installing 10.5.0 on a machine that previously has 10.2/10.3/10.4 and 10.5.0 pre-release Server AND Portal, just yesterday. A bit strange.
Pending any info from out IT, this may be a tech support question, but thought I would throw this out in case anyone else has had an issue. This is just a test machine, so not the most powerful or maxed out. But I am trying to figure out the drastic change and/or if the install wizard is giving me false info (except the help backs is up).
In an effort to close this thread, yes, the disk space requirements did increase, and the information is stated a bit different in the help doc. To install, I did not need 10 GB as the help stated, but I did need over 5 GB available space.
A possible bug (or which may be a fluke) is that when I started the install the first time, it did not let me know that I was going to be short. I may have been in some "fuzzy tolerance" (for those that like the throwback term, although different context) where I was so close to being ok, that it continued with the install until it crashed with 0 mb left on the C drive. But that would be hard to duplicate, if that was the issue, but including here just in case anyone else has this happen.
My resolution was to clean up as much as I could from my system drive (C - cleared about 9.6 GB), none of which seemed to be from the pre-release, so the disappearance of free space is still a mystery, but our IT folks did apply some patches, so maybe that did eat up the space.
In my case I installed the new license manager on a fresh Windows 7 Professional (64 bit) install. I then updated the services.txt file as required to open the firewall to allow traffic between the FLEX LM manager and other computers on the network. I was then able to successfully checkout/checkin licenses from my ArcGIS Desktop 10.3.1 client and the ArcGIS 10.4 License Manager.
I then tested the Borrow license feature for ArcGIS Desktop Basic (client machine). This succeded. However, when attempting to return the license the ArcGIS Adminstrator (on the Desktop machine) would time out after about 20 seconds and return an error message. The Borrow/Return screen would then refresh and shown the license had not been returned.
This appeared to be a timeout issue, fixes such as adding the FLEXLM_TIMEOUT environment variable on the client (with values as high as 20 seconds) were tried but failed to improve the situation. On the host (license manager) machine we tried adding the computer names into the hosts table.
During a ping attempt while testing connections between the two computers we noticed that on the host machine it was returning the IPv6 address when pinged, when the same machine was pinged from the client machine it returned and IPv4 address. This turned out to be the problem. To fix the connection issue it was necessary to change the "priority" of the IP addresses. In Windows 7 and later IPv6 is the prefered/first addressed returned. To change the priority I used the Prefer IPv4 over IPv6 in prefix policies FixIt tool available from Microsoft for KB92985 ( -us/kb/929852).
The ArcInfo License Manager 10.4 just released is not the same version as the one included in the prerelease. To upgrade to the production 10.4 license manager you need to manually uninstall 10.4.50xx and install 10.4.5524.
To use the concurrent use license option for ArcGIS Pro 1.2 you need to provision licenses from my.esri.com and then load them onto your license manager (similar to how you add ArcGIS Desktop licenses). Of note is that in the "Version" drop down, next to the "Authorize Now" button, there is a new Pro 1.2 option. This must be selected to authorize ArcGIS Pro. Secondly, after this is done and you hit "Authorize Now" to open the Software Authorizatio Wizard you will need to use the ArcGIS for Desktop radio button (there is no ArcGIS Pro option) to proceed through the authorization.I also had to cut and past the ECU license code, the wizard did not appear to honor the .pvrs file data.
Adding this for Direct Access customers. I have had users that have needed to make some other changes. Here is a summary of what they have done in order to get the License Manager connection established using Direct Access.
The first thing to check is that everything is set for either IPv6 over IPv4 (preferred) or for IPv4 over IPv6. Especially if you are changing from one to the other. If one machine is set one way and the other end (client-to-server) is set to the other, chances are the request will timeout and they will not communicate.
Problem is known to ESRI inc. through ESRI Netherlands.
They had a look at our license server en desktop client settings. Everything is supposed to be set right.But still no connection. Running ArcGIS 10.3 on the same client it works fine though!
Synopsis: Could not borrow licenses at first from the LM then could not connect to LM, eventually the LM stopped running. Tried to restart the LM. (LM service indicated that it was running, License Administrator indicated that it was not.) Tried stopping and starting the LM. Tried stopping the LM service. Could not get the LM running again.
Finally had to completely remove all directories and folders, remove registry entries and then run an uninstall to get everything cleaned out. At this point I ran a clean install using the "Run As Administrator" (even though I am an admin on this machine) in order to get it to work.
In the meantime I would suggest that you contact Esri Technical Support if you run into this issue. Especially since it will probably require going into the registry which cannot render your system inoperable if you delete/move the wrong thing!
If your IPv4 (preferred) over IPv6 settings are correct -and you can ping the server from the client (and client from the server) and Ping is returning an IPv4 address then I would fall back to checking your PORT settings. At Windows 7 and higher the Microsoft Firewall blocks the LM ports and you need top configure them manually.
The ArcGIS Desktop and ArcGIS Engine 10.8 setup packages are designed to detect and upgrade an existing installation of the same ArcGIS product. The settings for the installation location, license manager (for concurrent use), or authorization information (for single use) are retained during the upgrade.
ArcGIS Enterprise 10.8 upgrades are not supported at 10.8 prerelease. To see the new capabilities of ArcGIS Enterprise 10.8 prerelease, it is required to do a new installation. Upgrades from previous versions to the 10.8 prerelease are not supported. Upgrades from the prerelease version to the final released version are not supported. The final release of 10.8 will support upgrades from previous software releases as usual.
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