Apple Remote Access

0 views

Skip to first unread message

Kenneth

unread,

Aug 3, 2024, 4:39:56 PM8/3/24

to rofzehnlannualc

I am trying to figure out if there is a Mac native way to access another Mac from a different Mac. I am would like to be able to help my Mom when she has computer problems. I have tried screen sharing and remote access. These seem to either require being on the same network or same Apple ID.

Additionally if you want to connect to a remote machine Screen Sharing is available on all OS X client machines. As long as the machine you want to connect to has Screen Sharing or Remote Management turned on in the Sharing System Pref pane, you can share the screen and control the desktop. You can access this through the Finder on the sidebar under the Shared browser. This will show you all the machines on your local network that have sharing on, or any machines you have configured with Back to My Mac. There is a nice free utility called ScreenSharingMenulet that sits in your menu bar and gives quick access to machines with screen sharing on.

I think you are also looking for the actual application that used to be located in Application/Utilities folder, called Screen Sharing. It is now hidden away at /System/Library/CoreServices/Screen Sharing. This is the actual app that is called by the finder wihen using either the sidebar or Connect to... to remotely screen share.

My university utilizes FortiClientVPN to enable connection to the university's network to work remotely. Since macOS-based computers are very rare our IT department does not provide any help for the system. I want to connect from home (MacBook Air) to work (Mac-mini) both with macOS Monterey (v.12).

I have FortiClient FortiClientVPN 7.0.2 installed and configured on my MacBook according to the IT department it connects to the university's network as the log reports indicate. I have enabled remote access in the preferences on my Mac-mini and installed Apple Remote Desktop (v.3.9.5) on my MacBook. I entered the Mac-mini's IP address to the ARD app as it was shown in its preferences as I was granting access to

Does anyone know why the most recent build release of the paid version would work, but the most recent build release free version would not on a Mac??? To be clear there is no issue connecting to the same VPN, from a PC (running FortiClient VPN Only ver. 7.0.1.0083).

I have not had a chance to try manually adding the other items', to see if that fixes it. I should say that my customer(s) were previously using 6.0.xxx version, so its possible the "fctservctl" is left over from a previous install.

I was bouncing back between a number of VPN clients', so its possible something was left over. I certainly have not seen the "fmon2" item, and it's possible that the "other items that need full disk access" are for some other version of the VPN client, though as I have experienced, the paid version works with no issue, so I think all of those items mentioned in the document are possibly required for the 7.0.xx VPN only client to function correctly.

I will certainly update this thread if I manage to figure out how to get the VPN only client to work on Monterey and or on a system running a M1 chip.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

If you're already using a device management platform, such as Jamf or Kandji, then you'll want to check to see what remote access tools are available to you. Since these platforms are designed to remotely push software and scripts to Macs, they can usually let you take control of another computer as well. As you're pushing out software updates and patches, you'll find this tool helpful to check on the status of those updates.

For Macs on the same network, you can use the native Screen Sharing app if you're trying to access another Mac in the office. Once you open Screen Sharing, all you need is the computer's name you're trying to access or its IP address. The other computer will need to have Screen Sharing enabled, but that's easily done by going into System Preferences and then opening the Sharing page.

Splashtop is truly cross-platform in that you can use it not only on macOS and Windows but also Google Android, iOS, and iPadOS. And if you're concerned about all of your computers having remote access enabled for security reasons, Splashtop comes in different versions with varying controls. For instance, you can go with a Business Access plan for your users to be able to remote into a workstation at the office. Or you can go with the SOS plan, which would give your IT team unattended remote access to troubleshoot and push software. Oh yeah, that's another thing about Splashtop, it can also double as a device and software management tool.

hi thre, can anybody tell me how I enable apple remote desktop on an orbi ? I see in my remote desktop window (apple software) that for screen sharing port 5900 is greyed out, and remote management 3283 is greyed out. Both macs are running latest Mojave, different networks. Can anybody talk me through the steps to enable this so it works? Im not really familiar with port forwarding so as much detail as possible would be really helpful thanks.

There are two ports involved. The one used for the target computer which is the 3389 you mentioned here. The other one is the port that the outside computer will use which can be either the same as the one used by the target computer, or -for better security- a different one.

Apple Remote Desktop (ARD) is a Macintosh application produced by Apple Inc., first released on March 14, 2002, that replaced a similar product called Apple Network Assistant.[1] Aimed at computer administrators responsible for large numbers of computers and teachers who need to assist individuals or perform group demonstrations, Apple Remote Desktop allows users to remotely control or monitor other computers over a network. Mac Pro (2019), Mac mini (M1, 2020) with a 10Gb Ethernet card, and Mac Studio (2022) have Lights Out Management function[2] and are able to power-on by Apple Remote Desktop.

The original release, which used the User Datagram Protocol (UDP) on port 3283, allowed remote computers (running Mac OS 8.1 or later) to be observed or controlled from a computer running Mac OS X 10.1.[3] It also allowed remote computers to be restarted or shut down, to have their screens locked or unlocked, or be put to sleep or awakened, all remotely. Version 1 also included simple file transfer abilities that would allow administrators to install simple applications remotely; however, to install applications that required the use of an installer, the administrator would have to run the installer manually through the client system's interface.

Version 1.2 (released April 2, 2003) added a number of features that were designed to ease the administration of a large number of computers. Software could now be installed remotely on a number of machines simultaneously, without using the client system's interface. The startup disk on remote computers can also be changed, setting them to boot from a NetBoot server, a Network Install image, or a partition on their own drives. The client ARD software could also now be upgraded remotely to allow administrators to take advantage of new features without having to visit each individual computer.

On June 21, 2004, Apple announced Apple Remote Desktop 2 (released in July), which was designed to use the VNC protocol[a] instead of Apple's original ARD protocol. This allows the ARD administration software to observe and control any computer running VNC-compatible server software (such as Windows and Unix systems) not just Macs and conversely allowing standard VNC viewing software to connect to any Mac with the ARD 2 software installed and VNC access enabled. This version also uses the Transmission Control Protocol (TCP) for most functions (on ports 5900 and 5988), which is designed to be more reliable than the UDP used in ARD 1.[4] Another significant addition to ARD 2 was the Task List, that allows remote tasks to be queued and monitored, reporting their status (such as Succeeded or Failed). This release also dropped support for older versions of the Mac OS, requiring 10.2.8 or higher.

On October 11, 2004, Apple released version 2.1 which improved on a number of existing features while adding the ability to view observed or controlled computers in full-screen mode, the ability to see the displays of computers with more than one monitor and support for mouse right-click and scroll-wheels.[5]

On April 11, 2006, Apple released version 3.0 which is now a Universal Binary and features improved software upgrade functionality, Spotlight searching, as well as increased throughput and encryption for file transfers, and Automator support.

On January 27, 2015, Apple released version 3.8, which primarily added support for OS X 10.10, while also including various user interface improvements, a new icon, stability improvements and the ability to update the application using the Mac App Store, even if the application was not originally installed from that source. This version now requires OS X 10.9 or later.[11]

On February 21, 2017, Apple released version 3.9, which heightened communications security between local and remote computers (including a Preferences checkbox to allow communication with pre-3.9 clients), added support for the MacBook Pro Touch Bar, addressed various stability issues, allowed the user to export and import an encrypted list of computers with user credentials, and debuted the ability to use an "Assistance Cursor" to call attention to items for the remote user. This version now requires OS X/macOS 10.10.5 or later.[12]

Prior to version 3, ARD encrypted only passwords, mouse events and keystrokes; and not desktop graphics or file transfers. Apple therefore recommended that ARD traffic crossing a public network should be tunneled through a VPN, to avoid the possibility of someone eavesdropping on ARD sessions.[13]