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Leda Billock

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Aug 2, 2024, 7:09:46 AM8/2/24

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I contacted netflix and it is not them. If I cannot get this fixed I am going to remove this browser. What a pain?! I love mozilla but this is crazy. I tried some of the other things about this insecure connection and it has not helped....SOMEONE HELP ME

hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a solution depends on the individual circumstances:

www.netflix.com uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: SEC_ERROR_UNKNOWN_ISSUER

Ok...My computer will not let me use malwarebytes but I did the adwcleaner. Once finished I restarted my computer and I was able to log on but then I closed the browser and tried again and I got the same message as before....Insecure connection.

please see if you get the other two recommended malware removal tools to run when you start your computer into windows safemode (with networking enabled): -to-boot-into-safe-mode-on-windows-8-the-easy-way/

Why am I unable to connect to my many Chromecast devices from windows 11, like i can from my android phone. I have netflix installed on my windows 11 laptop but there is no option to project the vision to to my Chromecast. I know you can use Chrome and cast a screen but this is cumbersome and not the best picture. It works perfectly on android and wondering why its not the same on windows 11.

Windows 11 is an entirely seperate operating system than android or chromeOS so there will be limitations. The best way to cast is using Chrome and casting from Netflix, you should still be able to cast the video and not just the browser/screen as long as you are on the same wireless network. As an alternative, you can ask your Google assistant to play a title from Netflix on your Chromecast, have you tried that?

I can access my Netflix account via my computer and can stream to my Xbox and other laptops. I've been on the phone three different times with Netflix tech support and they're telling me it's currently a "known issue" with iPads - but there's no ETA and and I'm not seeing any other reports of this on other forums.

Both of my iPad2s (32gb WiFi) can now access NetFlix with no problem. However, these are my daughters' iPads. MY iPad is a 1st gen 64gb 3G and yet I still cannot access NetFlix. I'm getting the "cannot connect to Netflix at this time..." error.

Not sure what this "known issue" with iPads would be with Netflix's iPad app. That would be like Microsoft claiming a problem with Word for the Mac is an OS X or a particular Mac model problem they have nothing to do with whatsoever.

Just so you don't feel all alone on this, yes, I'm having exactly the same problem ... except that it's with my iPhone. I can connect through the TV and desktop ... but not using the Netflix application I just downloaded from the iTunes store. I launch the "app" using WIFI and get the "We are unable to connect you to Netflx. Please try again later" message. Worse ... the "app" is frozen ... so there's no maneuvering.

I am having the exact same issue on my iPad 2 (16gb wifi) and, just like you, the Netflix screen freezes with the error message up immediately upon opening the app. Also having no problems streaming from my iPhone, laptop, or PS3. Sorry I can't help but I'm glad I'm not alone!

So I called NetFlix tech support for the 4th time last night. This time, they didn't even pretend to have a clue what the problem was. They had me reinstall the app, they changed my password, blah blah blah. Finally they told me "it's obviously an Apple DNS issue you should make an appointment at the Genius Bar". HUH????You. Have. Got. To. Be. Kidding. Me. I can get to EVERY website and access my corporate Exchange email. This is NOT an DNS issue and Apple is not my ISP. So with that, I've canceled my NetFlix account.

I can't get access to netflix via iPad. I can via wii and computer. Netflix has sent me to apple but I don't want to pay 39.99 for support. Hoping someone knows what to do so I can get access given my son is using the wii right now

Assuming that your iPad (regardless of whether it's an iPad or iPad2) can connect to netflix.com through the iPad's Safari browser, you're probably not going to get this resolved. The problem is at the Netflix end and the fact that they are redirecting users to Apple indicates that they don't have a solution and are grasping at straws. That said, I suppose it's possible that Apple made a change in iOS 4.3.3 that may have broken connectivity with Netflix's streaming servers but if that were the case, we would see a lot more users complaining about this.

Coming around full circle (at least in my case), for sh!tz and grinz, I reopened my Netflix account today. Now I'm getting it once again on my iPad and both iPad2s. Note that I had to delete the Netflix app and reinstall it on all 3 iPads, but I'd done this MANY times over the past several weeks.

i'm assuming it's something on the netflix servers and how they handle requests from the apps on Apple devices. As you say they've obviously changed something on their backend. too bad they wouldn't own up to it instead of trying to say "Apple DNS" obviously they don't understand basic networking ;-)

I am having the same problem, started july 8. did a netflix rest in the settings box on my ipad1, reinstalled my app, then called netflix support. they found out that my ip address had me in Colorado, rather than Virginia, and that was the problem. I use DSL for my internet connection. They suggest I call Apple support, but Apple would not help. I will try to release my ip address and see if that fixes it.

We've installed the Deco P7 system in our home today, replacing two older routers. Everything works fine out of the box: Youtube, Twitch etc. But Netflix refuses to connect on phones, tablets and computers. We can't even open the Netflix website. Only when I set up a VPN connection can we get through. I have tried turning off the Anti-Virus options in the app to see if that somehow blocks it, but it doesn't help.

Edit: Changed a bunch of things, including switching to AP mode and turning off 5Ghz. Nothing helped. Put everything back the way it was and suddenly Netflix works. A mystery to me and quite annoying as I have no idea what originally caused this.

Edit2: As the Deco works with its own DHCP pool (and things like cameras, NAS etc were originally set to 192.168.1.xxx in our network) I tried changing it to AP mode again so I could use our base IP pool. Netflix stopped working on all devices immediately again and I for the life of me cannot make any sense of this. Changed the system back to Router mode again and we are back in business with Netflix. Ended up putting all our network devices in TP Link's IP pool now so everything at least works again.

If anybody can see any logic to the Netflix situation (again: both app and URL are blocked), then I would very much appreciate input. Completely unrelated probably but also annoying: my son is reporting significantly slower connections in his online games and more lag on his wired (!) connection. In the old situation he would be gaming around 20/25ms, but now it is close to 40ms with occassional spikes.

Something must have been issuing DHCP address when in AP mode? Another router? What is being handed out for DNS? Sometimes ISPs who are caching/colocating streaming services like Netflix will block other sources of the same data and non-local DNS servers can cause geolocation to give you the wrong service as local. Rare and obscure, but possible....

Yes, I do. We have a modem that is provided by our ISP, which is the main access point for our fiber optic network. Wifi is turned off on this. It has IP address 192.168.1.1 and issues DHCP addresses to the network in the 192.168.1.xxx range. In the old situation I had two separate routers (an Asus on the ground floor and a Linksys on the second floor) set up in bridge mode. They were both connected via wire to the base modem. Anything connected to them or to the base modem via a switch was issued a 192.168.1.xxx address.

When I purchased the Deco system I removed the two wireless routers and replaced them by the Deco system. First I tried to use it in AP mode, as that seemed like the best fit and easiest transitation. It did indeed distribute addresses in the 192.168.1.xxx range, but as described above Netflix did not work. Switching to normal mode makes the Deco dsitribute addresses from the 192.168.68.xxx pool, so indeed a second pool and not ideal.

Perhaps worth mentioning at this point two things I find strange: 1) I can't reach the base modem anymore through my browser, neither in AP nor in normal Deco mode. I really should try hooking my laptop up directly to the modem but it is difficult to reach and does not seem to be the bottle neck at the moment. 2) Any devices that are wire connected to our network are issues addresses from the 68-pool, so by Deco's DHCP-service. Is that normal when for instance the laptop and closest deco are both connected to a switch that is directly wire connected to the base modem?

That sounds ideal, but I can't seem to get this working. In the app if I look at DHCP settings then I cannot change the IP-range to the 192.168.1.xxx range. Anything in that range I enter results in 'invalid start IP' or 'invalid end IP'. If I go the the LAN IP settings and try this, then it says that 'the LAN IP address and WAN IP address cannot be in the same subnet'. I am no networking specialist though, so perhaps I am trying the wrong things here.