I purchased Grindr Xtra subscription for an year , few days back the app crashed and my profile got deleted along with my profile and SUBSCRIPTION, when I restarted the app went on trial version for 7 days, it shows zero days now ,
Had the same problem. Went to sign in online through safari to contact support and i changed my password because i didnt remember it and as soon as i did the change the subscription went back online. I think by doing this i brought my profile back online by passing it through the system again and it worked. Try that requesting a password change through email online.
That's the thing Grindr Xtra doesn't have an option to restore purchase , and emailing is not helping at all as no one has replied till date , I don't want to repurchase it again , yearly subscription cost around 60 $ and even if I purchase again what's the guarantee that the app won't do a 360 again and crash - delete subscription again .
Ther reason I posted here is becuase , AppStore transfers the money to Grindr off course and why do clients have to suffer because of no proper customer support from Grindr, either there should be an option in the Grindr Xtra app for restoring purchase or there shall be prominent response to clients .
This is a user-to-user tech support forum, not iTunes Customer Support. No one here can help you get your money back. You can find contact information for Apple at the Contact us link at the bottom right of every page.
Grindr is known for being awful at customer service and reliability. If you contact iTunes support by email they will refund the cost of the subscription for you and you could try to puchase it again and see if it works?
I am sorry I never asked for a reimbursement the reason why I am posting a comment here is because apple approved an app that is flawed and is causing issues , I have send multiple emails which (WITH ZERO RESPONSES) as the money is and was charged through AppStore account through the in app purchase - I think this should be coordinated by apple to Grindr as clearly they don't reply clients emails , they might respond to apple email.
It says discussion and Apple support doesn't highlight tech support and Thank you for specifying this is tech support section as this should be sorted by tech support team any ways as you have not been helpful in any way could u please post the link here (IAM NOT REFERING THE CONTACT US LINK) the link where I could contact apple rather then going through multiple links on the contact us page I have send 5 emails to grindr and not really looking forward to waist anymore of my time on this .
I don't work for Apple. If you don't like my advice, don't pay attention to it. The only ways I know of to contact Apple are listed in the Contact Us link. You need to figure out which link to use yourself.
Jun Lin (Chinese: 林俊; pinyin: Ln Jn), also known as Justin Lin, was born on December 30, 1978, and came from Wuhan. He had come to Canada in 2010 with the intention of starting a new life there and to study computer engineering.[5] In 2012, he was registered as an international student and an undergraduate in the engineering and computer science faculty at Concordia University in Montreal, Quebec.[6] Lin had been studying in Montreal since July 2011,[6] previously attending Tyark College, a language school,[7] and had worked part-time as a convenience store clerk in Pointe-Saint-Charles.[8] He moved into a Griffintown-area apartment with a roommate on May 1, 2012.[6]
Lin, who was gay, had been at some point married to a woman, though they later divorced. In Canada, he had lived for a time with another Chinese man. Lin had never revealed his sexual orientation to his family in China, even though they had met his boyfriend. Shortly before the murder, Lin's relationship with his partner had ended because Lin was experiencing pressure from his family to "settle down" and marry a woman.[9]
After breaking up with his boyfriend, Lin had been using Grindr and other web applications to meet with men.[9] Magnotta later said that they had met after Lin had responded to his Craigslist ad proposing sex and bondage.[10]
Luka Rocco Magnotta (born Eric Clinton Kirk Newman[24]) was born on July 24, 1982, in Scarborough, Ontario, the son of Anna Yourkin and Donald Newman. He was the first of their three children.[25] According to him, his mother was obsessed with cleanliness, would routinely lock her children out of the house, and once put her children's pet rabbits out in the cold to freeze to death. His father was diagnosed with schizophrenia in 1994,[25] after which he divorced Magnotta's mother, leading Magnotta to move in with his grandmother, Phyllis.[24]
Magnotta attended I. E. Weldon Secondary School in Lindsay.[24] Later on, having been diagnosed with schizophrenia, he received a disability allowance; he supplemented that source of income with prostitution.[26] Besides his work as an escort, he began in 2003 to appear in gay pornographic videos. He also worked as a stripper.[24][27] He appeared as a pin-up model in a 2005 issue of Toronto's fab magazine, using the pseudonym Jimmy.[18]
Although some media labeled him a "porn star" after the murder, further reporting showed that his work as a porn actor had been "anything but prolific or high-profile" as he had shot less than a dozen videos over a five-year period. A staff member of the Internet Adult Film Database commented, upon reviewing Magnotta's output, that "not even the porn industry was much interested in him". He did not have much success at modeling either.[28] He legally changed his name from Eric Clinton Kirk Newman to Luka Rocco Magnotta on August 12, 2006.[20] Magnotta declared bankruptcy in March 2007, owing $17,000 in various debts.[29][30] The bankruptcy was fully discharged in December 2007.[29]
In 2007, Magnotta was an unsuccessful competitor in OUTtv's reality series COVERguy.[31][32][33] He had multiple cosmetic surgeries, and auditioned for the Slice network television show Plastic Makes Perfect in February 2008.[34]
Magnotta created many profiles on various Internet social media and discussion forums over several years to plant a variety of claims about himself.[20][30] Among other things, he purported to be a successful model and a prominent porn star.[28] Police stated that Magnotta set up at least 70 Facebook pages and 20 websites under different names. Magnotta would use these pages and multiple false online identities to "sing his own praises" (one page called him "The new James Dean"), attack people he disliked, or spread false information about himself in an effort to attract attention.[17]
One such rumour emerged in 2007, claiming Magnotta was in a relationship with Karla Homolka, a high-profile Canadian convicted murderer, which Magnotta denied in a subsequent interview with the Toronto Sun.[35][36][37] During the murder investigation in 2012, Montreal police announced that the pair had dated, but soon retracted the statement, and acknowledged that they had no evidence to corroborate the claim.[35] As with the Homolka relationship, Magnotta repeatedly denied other claims that he had planted as hoaxes, and as part of a campaign of cyberstalking against him.[20]
The Toronto Sun reporter who had interviewed Magnotta in 2007 about the Homolka rumours later said that he had found him "troubled", and that he had suspected at the time that Magnotta had made up the rumours to gain attention. However, he had assumed that Magnotta was "if anything (...) more of a danger to himself".[20][37] Nina Arsenault, who had briefly dated Magnotta at the time, said in 2012 that he was obsessed with becoming famous, and that he seemed to perceive Homolka and her accomplice Paul Bernardo as "role models".[20]
In 2005, Magnotta, who was going by his birth name at the time, was convicted of one count of impersonation and three counts of fraud (against Sears Canada, The Brick, and 2001 Audio Video): he had taken advantage of a mentally disabled young woman by convincing her to apply for credit cards and then using those cards himself to purchase over $10,000 worth of goods. He was also accused of sexually assaulting the woman, although that charge was later dropped. He pleaded guilty, and received a nine-month conditional sentence with 12 months of probation. The court noted at the time that Magnotta had "significant psychiatric issues" and did not always take his medication.[38][24]
In 2010, Magnotta posted on YouTube a video titled 1 boy 2 kittens, in which he deliberately suffocated two kittens in a plastic bag with a vacuum cleaner.[39] He later published a second video of himself, this time drowning a cat in a bathtub. A third video showed him feeding a cat to a python. In January 2011, a private Facebook group identified Magnotta as the person in these videos;[40] animal rights activist groups subsequently offered a $5,000 reward for bringing him to justice.[24] He was initially dubbed the "Vacuum Kitten Killer" by the online animal activists.[41] The Internet community which had identified Magnotta reported him to authorities, warning that after committing acts of animal cruelty, he might pose a threat to humans.[42] Their investigation was later chronicled in the 2019 true crime docuseries Don't F**k with Cats: Hunting an Internet Killer. In February 2011, Toronto police began investigating Magnotta in connection with the videos, after receiving a complaint from the Ontario Society for the Prevention of Cruelty to Animals.[43] The OSPCA also contacted the Royal Society for the Prevention of Cruelty to Animals in Britain, the American FBI, and police in Montreal, due to the suspect's extensive travels.[43]
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