So rocketplayer used to be a mom and pop shop in TX, then got bought out by Muma Studios in Tel-Aviv, and they let this app sh*t the bed. Can't log into my RocketPlayer account anymore, thus can't backup settings to the cloud.
Here's a nice summary:
"UPDATE: 5 August 2022: At some point there have been changes with the team that works on iSyncr and Rocket Player. All enquiries are handled by “Muma Studios Support”. I’m not sure when this changed happened and how the whole operation works, but the end result has been a noticeable drop in quality of the app and service. For those of us who have used the apps for many years, the responses to problems from the Muma Studios Support people are often more basic and less useful than what I already know. While they claim that for the issues that they cannot solve, the developers will be contacted – I am not sure that this actually happens and I have not seen any positive results from it. The latest release of Rocket Player (at least on my phone) has so many problems, with the most annoying being that Live Lists disappear and the Google login is not working, so there is no way to backup or restore the lists (if it weren’t for the fact that I started my subscription that ties to this, in March, I would cancel it now… for now, I will give them a few months to get it sorted). The time may be coming to ditch these apps."
(https://hoodcp.wordpress.com/2021/03/10/rocket-player-the-best-music-player-on-android/)
Muma Studios:
"Dispute ResolutionThese EULA shall be governed solely by the laws of the State of Israel, without giving effect to any conflicts of law. Any dispute, claim or controversy arising out of, connected with, or otherwise relating to these EULA and your use of the App or Services will be subject to the exclusive jurisdiction of the competent court in Tel-Aviv, Israel. The limitation in respect to any claim to these EULA, the App and Services shall be limited to twelve (12) months as of the relevant claim, and will be permanently barred afterwards."
And still more info:
https://groups.google.com/g/rocket-player?pli=1
And info on the creator, Justin of JRT Studios:
"About JRT StudioFounded by Justin Tipton (@Tiptopdrop) in 2009Independent Android development focused on innovative music applicationsLocated in Austin, TXThe JRT Studio story:Download(Founder/CEO/Developer)Justin Richard Tipton (JRT): I'm one of the lucky people who get to do their dream job. After several years of coding for a big software company, I jumped on the Android bandwagon when the Nexus One was released. The thought of a much lower priced phone that could still sync play counts with iTunes was enough to drive me to create iSyncr, the first Android app to sync with iTunes.I didn't know if anyone would buy it, so I put it out on the Android Market (Pre-Play Store). A few months later, and many sleepless nights, I submitted my resignation and started work for JRT Studio full time. Was it scary? Heck yeah! Do I regret it? No way! This is still a job, but how lucky am I that I get to wake up everyday and do something I love?"Honestly, we're not sure it gets much simpler than this if you use iTunes, (iSyncr) is a must-have." - Whitson Gordon, Lifehacker"Rocket Player's Android interface is top notch. . . clean, minimal, and efficient . . . all of that while maintaining a polished feel" - Joel Lee, MakeUseOfDownload(Mascot)Winston is the JRT Studio mascot. Born in the early 00's. A lover of food, hands, and slobber. Winston works hard to bring positive vibes to the lab and continues to improve his begging ability.Address:JRT Studio LLC5501-A Balcones Dr #167Austin, TX 78731Hours: 7 day/week email support"
one last item: MUMA studios is probably a shell co owned by Zipo Apps, a monetizing firm also out of Tel-Aviv. Here's their website: https://zipoapps.com/
And here's a site about zipo apps and how they buy up previously good apps and then kill them: https://www.androidpolice.com/2021/07/29/mi-control-center-and-other-treydev-apps-have-a-new-owner-and-customers-are-pissed/
"We are ZipoApps, we acquire the best apps and take them to the next level.
We are a vibrant mobile apps technology company, with
elegant solutions built on proven methodologies.
Our mission is to find, evaluate, purchase and
grow mobile apps.
Growing valuable mobile apps is our
passion, we unleash the potential
and elevate any mobile app."