I can access my Netflix account via my computer and can stream to my Xbox and other laptops. I've been on the phone three different times with Netflix tech support and they're telling me it's currently a "known issue" with iPads - but there's no ETA and and I'm not seeing any other reports of this on other forums.
Both of my iPad2s (32gb WiFi) can now access NetFlix with no problem. However, these are my daughters' iPads. MY iPad is a 1st gen 64gb 3G and yet I still cannot access NetFlix. I'm getting the "cannot connect to Netflix at this time..." error.
Not sure what this "known issue" with iPads would be with Netflix's iPad app. That would be like Microsoft claiming a problem with Word for the Mac is an OS X or a particular Mac model problem they have nothing to do with whatsoever.
Just so you don't feel all alone on this, yes, I'm having exactly the same problem ... except that it's with my iPhone. I can connect through the TV and desktop ... but not using the Netflix application I just downloaded from the iTunes store. I launch the "app" using WIFI and get the "We are unable to connect you to Netflx. Please try again later" message. Worse ... the "app" is frozen ... so there's no maneuvering.
I am having the exact same issue on my iPad 2 (16gb wifi) and, just like you, the Netflix screen freezes with the error message up immediately upon opening the app. Also having no problems streaming from my iPhone, laptop, or PS3. Sorry I can't help but I'm glad I'm not alone!
So I called NetFlix tech support for the 4th time last night. This time, they didn't even pretend to have a clue what the problem was. They had me reinstall the app, they changed my password, blah blah blah. Finally they told me "it's obviously an Apple DNS issue you should make an appointment at the Genius Bar". HUH????You. Have. Got. To. Be. Kidding. Me. I can get to EVERY website and access my corporate Exchange email. This is NOT an DNS issue and Apple is not my ISP. So with that, I've canceled my NetFlix account.
I can't get access to netflix via iPad. I can via wii and computer. Netflix has sent me to apple but I don't want to pay 39.99 for support. Hoping someone knows what to do so I can get access given my son is using the wii right now
Assuming that your iPad (regardless of whether it's an iPad or iPad2) can connect to netflix.com through the iPad's Safari browser, you're probably not going to get this resolved. The problem is at the Netflix end and the fact that they are redirecting users to Apple indicates that they don't have a solution and are grasping at straws. That said, I suppose it's possible that Apple made a change in iOS 4.3.3 that may have broken connectivity with Netflix's streaming servers but if that were the case, we would see a lot more users complaining about this.
Coming around full circle (at least in my case), for sh!tz and grinz, I reopened my Netflix account today. Now I'm getting it once again on my iPad and both iPad2s. Note that I had to delete the Netflix app and reinstall it on all 3 iPads, but I'd done this MANY times over the past several weeks.
i'm assuming it's something on the netflix servers and how they handle requests from the apps on Apple devices. As you say they've obviously changed something on their backend. too bad they wouldn't own up to it instead of trying to say "Apple DNS" obviously they don't understand basic networking ;-)
I am having the same problem, started july 8. did a netflix rest in the settings box on my ipad1, reinstalled my app, then called netflix support. they found out that my ip address had me in Colorado, rather than Virginia, and that was the problem. I use DSL for my internet connection. They suggest I call Apple support, but Apple would not help. I will try to release my ip address and see if that fixes it.
ive recently moved house and bought another modem/new internet connection. updated firefox and now getting "insecure connection" errors every time i go to open netflix and a few other HTTPS sites. ive googled it and tried everything - clock settings, cleared caches' etc etc but all to no avail. its on a mac laptop - also up to date. i run ghostery, but thats it - nothing else. its saying its a "SSL_ERROR_BAD_CERT_DOMAIN" issue.any help would be greatly appreciated - i'm not very tech savvy at all, so please talk in basic terms. please help.cheers,luke.
thanks fred - i tried a few of these, but all to no avail. i ended up calling my internet provider and after some time, they also couldnt isolate/identify the actual issue. i then went on to call the apple help line. solved. the bloke suggested i clean out the cache/cookies in safari - i can never recall using safari. however it fixed the issues with firefox, and surprisingly the "offline" issues ive had with spotify. there was some kind of 3rd party/malware blocking some of these sites.its got me stumped how it worked, but its all sorted now.
Hopefully those of you out there can help find a solution to this. I have two Roku stick, one of which functions without issue (Streaming Stick 4k), but unfortunately I'm having problems with the Roku Express.
My Roku Express connects to Netflix without issue, however, it will connect to any other streaming service reliably. I ended up performing a reset of the router and the Roku Express stick, after which it connected to Prime once but since its last use it is now failing to connect. Prime reports error code 0.28 and other services simply fail to initialise/connect.
I've attempted a factory reset of the Roku Express but this hasn't made any noticeable difference. I have various other devices connected to the router including the other Roku stick, PC, mobile phone etc.
We appreciate your report about this playback issue you're experiencing, and we'd like to know more about it. Could you tell us if you've been able to use this before without seeing these issues happening? How far is this device from your router? We would also suggest connecting your device to an alternative network, like a mobile hotspot, to see if that makes a difference.
The Roku box is in the room adjacent to the router. I tested the alternate wifi connection point available and this made no difference and I also tested using the suggested mobile phone hotspot but again, no difference.
If it's of any relevance, when the Roku box starts up it doesn't have the same advertisements/banners I see on the other box within the house prior to obtaining a connection to the network. I've also noticed that the only time the banners populate are on the three occasions I've successfully connected to services other than Netflix.
I have managed to perform firmware updates to both the Roku Express box and my router, however, this issue still persists. The only way I have found as a work around is to perform a Network Connection Reset whenever I wish to use one of the affected services.
@RokuEuniceL - I ensure to keep my devices up to date, however, as per your instruction I checked for updates and I am running the latest version. I have also swapped over my device so that it is powered via a wall socket (first time I've heard of this advice for your devices) and it has made no difference.
When I power on my PPM without a network connection, the date is set to 2006. This means that trying to play downloaded movies in Netflix gives an error. If I then connect to a network, the time is set correctly and the movies can be played.
I think maybe the Netflix app always tries to check some DRM related stuff to be able to play a file, and yes, it could be as simple as a date/time check online. But having a solution for the timekeeping would indeed be great.
Guys, there is no clock in our projector so there is no way to keep the time after reboot. We tried to implement something different with our engineer but failed.
The only way is to make the put the time in manual mode after reset
2) You are using a proxy, some specialised ISPs offer this as a value-add (but more likely someone you live with set it up). ping www.netflix.com and android.nccp.netflix.com and see if the IPs returned are not what you get at work. You could try an IP "whois" and a geoip lookup on those IPs to see if they are owned by AWS and are in the same country respectively. Of course so may be the proxy. Check what your dns server is set to (ipconfig/ifconfig), is it your router or an IP from your ISP?
I found an interesting article that suggest that Netflix is now using some kind of delay detection for proxy and VPN as those type of connection usually add some latency. Let say that for a particular region Netflix should expect a specific delay and for whatever reason this is not, a false positive may occur.
I had those issues and most of the time my internet connection was saturated because someone else in the house was doing big download or also listening video streaming. Stopping the download resolve the proxy error on my netflix session.
Ipad on AP11 FW 1.4.1 is unable to stream video on netflix and IMDB
On the netflix APP, I get an error, Network Error, we could not play this video due to a network error. Pls try again later.
If I tunnel VPN thru the wifi connection, the same IPAD is able to successful stream video on netflix and IMDB.
All other android and windows PC is able to access netflix and IMDB normally.
I have already disabled the app control feature totally. But the traffic block still occurs. (Change to application activity summary)