Hi Mahsa,
I will try to help, I don't usually use FF, so i've not seen this, but we can try to figure this out.
Can you give me some idea of the steps before this failure? Particularly did you close a browser tab?
Does it always fail at the same place or just randomly anywhere in the test? trying to work out if's a crash type of behaviour. If it is the webdriver crashing you should see something on the command window/terminal.
BTW which os are you on?
Just to help you understand what appears to be happening (my understanding, though i'm not the developer of any of these components), there is a chain of components that goes something like this:
robot framework -> selenium library -> selenium -> webdriver -> firefox
The error message you screen shot appears to be coming from selenium library, its saying that selenium has lost contact with the browser session, but it's not clear if the connection was lost between selenium and webdriver or between webdriver and firefox
so to solve this issue we need to work out why the connection was lost and none of these are actually part of robot framework, they are just used by robot framework.
Dave.