Garmin Issue: Digitraffic FI Feed Down

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Garmin Connected Services

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Sep 4, 2018, 2:47:06 PM9/4/18
to road.digitraffic.fi

Hello!


My name is Bryan, and I am a Release Engineer at Garmin International.  I am emailing to report an issue with the Digitraffic data feed.


Date/Time Reported:  2018-09-04 1:43 PM CDT

Severity:  HIGH

Description of Issue:  We are receiving the following message in the downloaded feed (https://tie.digitraffic.fi/api/v1/data/camera-data):


{
  "timestamp" : "2018-09-04T18:31:18.235+0000",
  "status" : 500,
  "error" : "Internal Server Error",
  "message" : "Unknown error",
  "path" : "/api/v1/data/camera-data"
}


Thank you,

Bryan

Solita / Petri

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Sep 5, 2018, 6:54:50 AM9/5/18
to road.digitraffic.fi
Hi Bryan,

Thanks for your message. It seems our application has lost database connection at that given moment. We are not aware of any planned database outage and the operation was resumed on subsequent requests normally.

We treat this as a glitch in local area network and will not investicate any further unless it becomes more frequent.

2018-09-04 21.43.16 500 Transaction rolled back.png

Ystävällisin terveisin / Best regards
– Digitraffic asiakastuki / Digitraffic support
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