Directions not available error message

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Bill

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Jan 11, 2017, 1:24:37 PM1/11/17
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When routing with Road Trip Planner and you get an error message stating something like “Directions not available” or “Directions not available due to road conditions,” it’s due to how Apple Maps works.  


Large number of route pins.

If the error appears after a route has been made using approximately 50 route pins (the exact number is known only to Apple), wait a minute or more and then use the “Update Last Routes” function.


Inclement weather.

If the error appears during inclement weather, Road Trip Planner uses Apple Maps, and Apple Maps does not have the ability to ignore road conditions when routing, even if the route time period is during the summer.


What can you do?  Not much unfortunately.  Try again in a few days.  Complain to Apple.


You can confirm an inclement weather error message using Apple Maps.  If RTP gives the error between route pin A and route pin B, try this:

- Obtain the coordinates (latitude and longitude) for the points A & B.

- Enter the coordinates of point A into Apple Maps.

- Get directions from point A to point B using point B’s coordinates.

- Apple Maps returns the same error message as RTP


Also search the group for more discussion on this topic.

R ODAMU

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Sep 25, 2017, 10:51:57 PM9/25/17
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Once I realized why I was getting the error messages, it was a good warning that  there was a problem with the route and it led me to the state's highway information website to find the cause and determine if the route could be used later or must be avoided.

Modesitt Software

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Sep 26, 2017, 12:21:08 AM9/26/17
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Good to hear the warning was useful!

Thanks,
Bill

View our Mac apps and and mobile apps

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Steve Dosh

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Dec 1, 2017, 9:16:09 PM12/1/17
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Bill , 4:20 pm Friday  17.12.01 
RTP still works well on 

Hardware Overview:


  Model Name: MacBook Pro

  Model Identifier: MacBookPro5,2

  Processor Name: Intel Core 2 Duo

  Processor Speed: 2.8 GHz

  Number of Processors: 1

  Total Number of Cores: 2

  L2 Cache: 6 MB

  Memory: 8 GB

  Bus Speed: 1.07 GHz

  Boot ROM Version: MBP52.008E.B05

  SMC Version (system): 1.42f4

  Serial Number (system): W894610S91T

  Hardware UUID: 8039F537-37B0-563F-88AC-8FFDF837527B

  Sudden Motion Sensor:

  State: Enabled running

Version information

Version:49.0.2725.39 - Opera is up to date
Update stream:Stable
System:Mac OS X 10.11.6 64-bit

Browser identification

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/62.0.3202.89 Safari/537.36 OPR/49.0.2725.39

hth  Melé Kalikimaka /s, Steve and ohana • 

Modesitt Software

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Dec 1, 2017, 10:27:46 PM12/1/17
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Mahalo for the update Steve!

-Bill

N Clark

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Jun 18, 2024, 11:47:08 AM6/18/24
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I think my issue is it is not picking up a Ferry route somehow.

N Clark

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Jun 18, 2024, 12:09:15 PM6/18/24
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I had to make sure the POI were right on the ferry route markers

Richard Smith

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Jun 18, 2024, 1:45:04 PM6/18/24
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I have found that if you stop the route at the embarkation port and start again at the arrival port the whole thing works okay. My latest trip uses two ferries and a road that is reported closed so that’s my workaround.

Richard

Sent from my iPad

On 18 Jun 2024, at 17:09, N Clark <moon....@gmail.com> wrote:

I had to make sure the POI were right on the ferry route markers
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Fabrizio Nannini

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Apr 8, 2025, 3:51:08 PMApr 8
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Hello, same issue here when planning on RTP LITE from JKIA nairobi to sheldrick Trust, Nairobi, and all Kenya related roads. Any suggestions? Is this working in regular versio?
Thanks, bye
Fabri

Modesitt Software

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Apr 8, 2025, 3:54:45 PMApr 8
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This question is best answered at the RTP FAQ web site

Specifically this FAQ:

Q. I found an error on the Apple map.  How can I report it?

A. Road Trip Planner uses Apple maps.  If you find an error on the Apple map, please report the error to Apple.  To report an Apple map error, start Apple's Maps app, go to the location on the map that has the error, and select "Report a Problem…" under the Maps menu.



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