Hi Ryan,
Please send me a few first lines of the GFF file.
With the new version of STAR, it's best to convert the GFF file into GTF - for instance, with Cufflinks' gffread tool:
$ gffread -T In.gff3 -o Out.gtf
This is more robust, and you can also use the transcriptomic output and read-per-gene counting.
Cheers
Alex