1. The handle cover is attached by three clips. As mentioned in this write-up, it takes quite a bit of force to pry it off (more than I expected). I could easily see this piece breaking if a lot of care is not taken. And please make special care not to damage the upholstery. Put something behind the screw driver or simply pull away rather than leveraging against the upholstery.
3. I found it easier to disconnect the puddle light at the base of the door before disconnecting the cable and window/door electrical harness. It gives you more freedom/access to get the door panel away from the door.
1. There is one large rubber circular insert on the metal panel. Remove this. (If you pry with a screwdriver, take care not to damage the mating surfaces.) There is a metal bar behind the hole that has its own access hole.
3. Now that you can see the white plastic window retaining pin, you need to pop it out of the window cutout hole. I believe the formal procedure says to first push out the inner plastic tension pin (as confirmed by Steve_In_Chicago), then the larger outer pin. The inner pin expands the outer pin to hold it in place. Use a blunt instrument slightly smaller than the width of the plastic tension pin. Push aside the metal wire for access. Lightly hammer the tension pin to push it out. Be very careful that the hammering instrument doesn't come too close to the sides as it may impact the glass. Also be very careful not to hit the pin too hard and drive it into the outer door (and dent it). Once the inner pin is out, you can push out the outer pin. They will fall down to the bottom of the door. You can retrieve them later when you pull the metal panel off. (In my case, both inner and outer pins were dislodged as one unit.)
2. Use a Torx T20 driver to partially unscrew the set screw (a few turns at a time). Pull on the exterior door handle - with the door handle in this position, pull on the lock cylinder trim. Keep on unscrewing and testing until the lock cylinder trim loosens and can be removed. NOTE: It is important not to completely unscrew the set screw so as to keep the mounting hardware (behind the door) from falling into the door.
3. After removing the lock cylinder trim, you will notice a cable hooked into the side of the exterior door handle. The cable can be positioned (clipped-in) at various points along the handle. Mark the current position by taking a sharpie marker and marking the receptacle (socket) at the end of the cable. Then, prop it loose with a small screwdriver, releasing it from the handle.
2. Use a flathead screwdriver to unclip the various snaps holding the wiring to the panel. It is very easy to break these clips. They may also be brittle from age and heat. I would recommend slightly propping them up with one screwdriver, and using a second screwdriver to try to push in the tabs holding the clips into the metal. Most of my clips broke. To fix them, I bought some generic panel holders and used them with zip-ties to secure the wire harnesses. If you need to replace, try to ensure the new clips are mostly waterproof by using a gasket, sealant or similar.
IMPORTANT ALTERNATIVE OPTION (Thanks Steve_In_Chicago): The black plastic harness holders can be removed without damaging them if you unbolt the metal panel and can get a hand behind it. Use a pliers to squeeze together the little arms holding it into the hole. If you get them squeezed just right, they'll pass through the hole undamaged. Expect to scrape up your arms.
4. Pull the panel away from the door frame starting at the edges - if you haven't removed the panel before, the gasket may require a lot of force to pry it away from the frame. Be careful, because the metal can be easily dented by leveraging a screwdriver. Once I finally got a corner of the metal plate starting to separate, my gasket started to pull away from portions of the metal (and stick to the door frame). I used my finger to release the gasket from the door frame and keep it all attached to the metal frame.
5. With the gasket fully separated, the metal panel should be loose. Carefully pull the metal panel down and to the right to allow the attached locking mechanism to clear its corner. Take your time and slowly work it out. Maneuver the entire panel around until the panel is free of the door frame with the lock mechanism and associated wiring attached.
6. Remove the wire harness from the lock mechanism, and push out the rubber gasket (in the metal panel) through which the lock mechanism wire goes through. Pull the wire through the metal panel and remove it - this will allow you to completely separate the metal panel from the door.
2. Use a blunt tool to push the pins out from the rear of the panel. (I used the star driver tool as it was just the right size.) My Passat had managed to work the pins loose and dropped them into the door frame, where they've likely lain for months. The bracket had then worked loose of the panel and the entire lock mechanism was free to jostle around in the door. The wiring harness, still being pinned in place, then stressed the electrical connectors internal to the lock mechanism and cracked a solder joint.
3. Unhook the door lock pin rod from the lock mechanism. This may require twisting/spinning the entire lock mechanism to get the best angle to rotate the end of the rod out of the retainer. You will be restricted by the release handle cable. Take your time and avoid rushing and breaking the plastic retainer. (illustration)
4. Remove the interior door release handle cable. Start by popping the harness out of the mount on the locking mechanism. The harness is very securely mounted. I had to use a small screwdriver and leverage from a small gap below the mount to get it to pop out. After releasing the harness, unhook the cable. The cable has to be turned 90 degrees to clear the hole.
1. Use a Torx T10 driver to unscrew the 5 visible Torx screws (four on the face, one on the side). (illustration)
2. Pull the plastic bracket's long clip from the mechanism - there is a sixth screw hidden underneath.
3. Use a Torx T20 to remove the large Torx screw.
4. You should now be able to carefully pull apart the two sections of the mechanism - you'll need to unclip the plastic snaps while pulling the sections away from each other. (illustration)
5. After pulling these sections away, the last Torx T10 screw will be revealed. Remove it.
6. Flip the mechanism to the yellow plastic side. Pull and remove the spring indicated. NOTE: Be sure to note the orientation of this spring. (illustration)
7. Pull the metal handle indicated upward to allow separation of the two halves.
8. Flip to the black plastic side without allowing the two halves to separate.
9. The internals of the mechanism are mounted on the yellow plastic half - carefully pull up on the black plastic half to reveal the electronics inside. (illustration)
The electronics are straightforward. There is only one microswitch for the rear door. This microswitch, next to the white plastic slide, determines the current state of the door lock. The motor actuates electronic locking and unlocking.
Note: Take care not to change the position of the various handles and slides - it's fairly easy to determine how the different switches and handles interact with each other when it's time to put things back together, but it's easier to leave everything in the positions discovered. Also, note the position of the brown gear on the motor shaft to the small white attachment mounted inside. To be safe, I used a sharpie marker to mark the positions of the wheels (relative to each other) and the position of the white plastic slide (relative to the housing). There is an alignment between the notch in the copper track inside the brown gear and a metal cylinder in the white plastic container. Just be sure to reset this relationship during reassembly.
10. Pull the white slide from the assembly, along with the white mount holding the shaft of the plastic slide screw and the motor shaft in place. Set aside, without changing the state of the plastic slide and screw. (illustration)
14. Use a multimeter and test the one microswitch at the solder joints for correct operation. Usually, only two of the three contacts are used - when the switch is depressed, the two used contacts should have 0 or near 0 resistance (or if your multimeter has continuity checking, it should give a tone). Though usually only the trunk microswitch has a tendency to go bad, this could have occurred here as well. If a switch is bad, you'll need to replace it - there should be a part number somewhere for the switch, if all else fails you can always order a trunk microswitch and mount that.
15. If the switch are good, it's probably a solder joint problem. Heat up the soldering iron and use the desoldering braid to remove all of the solder from every joint in use on the board. Work in sections - remove solder from a few pins, and then resolder the same connections. Removing solder from all of the joints at once from a component will cause it to fall off the board and leave you to realign it. Not difficult, but easy to avoid anyway.
NOTE (Thanks Steve_In_Chicago!): For removing some of the old solder from the solder joints, I recommend picking up a solder-sucker from Radio Shack. They aren't expensive and are a lot easier to use than trying to "wick" off the old solder.
16. The red and blue wires connecting to the other section of the unit are used for a fourth microswitch - it isn't necessary to remove the microswitch from its mounting clip, but do test it as with the others.
Hopefully you've just done something that fixed the problem. Reassemble in the reverse order and see if your door (and wallet) is happy!