calisab ellmore gilberto
Violet Mcdow
do you offer access to Netflix in your listing? If so do you use your own account? Pay for another account? Make them sign in with THEIR account? I have a Netflix account myself and a ROKU I can hook up -- I just today got my first inquiry about Netflix in the unit. I'm wondering how others do it.
I have an additional device account, one for guests. If a guest doesn't have their own account, they can request me to set up access to ours as a guest viewer. Although after 2 years and many bookings, I have had only 2 requests for me to set them up. Most have their own account these days.
We have a guest account for Netflix and Hulu and an old iPhone with nothing else on it signed in for guests to cast to the tv, via google chrome-cast. Old fashioned but does the job at low cost. (We have no tv service.)
Hi Emilia, I'll just be starting to offer Netflix for my guest this coming month and thinking of the same set-up as yours (guest will have access to my account, but with a different user profile). I'd like to ask if you had any instances where your guests have messed with the other profiles on your Netflix account. If yes, what did you do? Or if not, what have you done to prevent this.
@Jose-Feliciano0, just this week I noticed the Grinch was watched on my specific Netflix profile and there were two young children staying in one of my Airbnbs at that time. It doesn't bother me and doesn't happen often. No one has ever messed with my settings or anything like that. I would say it is more frustrating when they log out of my account and into their own. I have to check every time I am turning over the space for a new guest that Netflix is correctly logged into the right account. I would never give my password to a guest so if they get logged out it would require me going over to the apartment to log them back in (luckily, no one has asked me to do that.)
Hi Jose, So I'm a little behind on this thread & I've been looking into all this stuff with Netflix & if you offer up your own account could the guest potentially mess with the other accounts on it. Anyway, their is a way you can lock your other profiles so they would only have access to the one you want them to have..
I have a "guest profile" for Netflix/Hulu/Amazon but it is still my account. The account requires a password to be modified in any way, including ordering movies that are not included in the subscription so there's no way guests could change or charge anything.
The only issue I had once was someone signed in on their own account, then messaged me claiming that someone was watching stuff on their account after they checked out. We didn't have any guests during the time they claimed this was happening and we had logged them out anyways, so I think they had left their account logged in elsewhere.
@Kelly1126 I have the Netflix account that allows for streaming on 4 devices at once. I just leave the account signed in. Same with Amazon: I'm actually not sure how many people can log in at once, but there has never been a conflict, maybe because Amazon Prime is pretty poor in Canada and there isn't much to watch. Some people choose to use their own account, but I do provide mine also so they can use it if they want.
We have Smart TVs and/or Roku's so that guests can access their own accounts. We remind them to sign out when they leave. We've also been using YouTubeTV instead of cable TV in some properties. So far, so good. The savings are great. Good luck with whatever you decide!
I can't get past "activating" Paramount+ for the Netflix/Paramount promo. I've successfully created an account and logged into Paramount+, but under manage play+ in verizon, it still won't show Paramount as activated, and Netflix still says "pending Paramount+ activation."
Ok so using a different browser I was able to subscribe. Now like everyone else I was able to link Paramount+ but not Netflix. I get the same toggle that says activation pending, click that and then I get "We are processing your subscription. Please refresh or check back again to activate."
After a LOOOONG time on live chat I was told: The team is working on fixing it and you will be able to activate the subscription through the toggle switch after 72 hours. We are also reporting the issue to the concerned Verizon team through an AYS ticket.
However, I want to use my current Netflix account, which the Verizon site says I should be able to do. I've been billed for another month of service - something I was hoping to avoid by signing up for this service.
Having the same issue. I paid for the year of Paramount+, but get the 'Activation pending' message in the dashboard for Netflix. It's been like that all afternoon. Talked to chat support and the only thing they did was read the 'Activation pending' message to me. That doesn't address the issue that I can't activate the year on my Netflix account
I didn't receive a transfer email, so I cancelled my original Netflix. Each time I attempt to access Netflix - whether through the app on the TV box or via computer - it just wants me to re-subscribe directly through them with no option for using BT.
Hi, @Mithra welcome to the community and thanks for posting, I'm sorry to see you're having problems with Netflix. If you've added Netflix to your subscription it normally needs to be activated via the Netflix app on your BT TV box.
When I signed for BT with Netflix recently I have got an email from in...@account.netflix.com asking to activate my account. There it was an option to link my existing Netflix account to BT for billing. I did this and it works perfectly fine passing my charges to BT.
I pay nef flix direct and Rogers cannot account as to where my money is going. I have spent days on the phone, countless times and to date no action has been taken. I was told I would be reimbursed but nothing yet and I am still being billed. My mother has been charged this $20.99 for over a year now. She doesn't even have a netflix account.
@Donnie51 This has happened to others as well. (Sorry for the Google search link. That's so that you can see posts that have been archived here.). These charges can occur when you select the "Join Now" button on the Netflix app rather than the sign-in button. Others have reported this happening due to fraudulent activity, presumably if the Rogers account gets compromised.
To get these charges stopped, you will need to figure out the service code and email address for the Netflix account that got created. You will then need to contact Netflix to get the (fraudulent) account shut down, and also contact Rogers to stop the Netflix billing on your account and to get the charges reversed.
If you subscribe to Netflix Rogers Billing and forget the email address or username associated with your Netflix account, you can retrieve it by accessing the Netflix app on your Ignite TV box or Ignite Streaming. Once you are in the Netflix app, choose a profile and click Get Help. Highlight the Member section, the email address listed is your username. If the Netflix app has since been logged out of, contact Netflix Help for assistance.
There is an instruction set somewhere in the forum to find the rogue Netflix email address so that you can cancel the service for that account, and it goes something like the instructions that I posted above. Essentially, sign out of Netflix and then "you can retrieve the rogue email account address by accessing the Netflix app on your Ignite TV box or Ignite Streaming. Once you are in the Netflix app, choose a profile and click Get Help. Highlight the Member section, the email address listed is your username. If the Netflix app has since been logged out of, contact Netflix Help for assistance. Or, use the bottom instruction set, posted immediately above this paragraph to sign into your Rogers account, navigate to the overview tab and then select the Netflix badge and select Let's go. I'm guessing that it should show two email addresses?? Yours and the rogue email address? Just a guess. Hopefully you can identify the rogue address and use that to cancel the service with Rogers.
I have just talked to Netflix and they cancelled an account that did not hav my email. They can not refund me! Proceeded to Rogers and they have created a file to get problem solved. Will be waiting for Rogers respond and refund. Hope this is a help for other Rogers customers.
I did the same last month. I cancelled my Netflix premium account (which I never authorized Netflix or Rogers to charge me ) by calling Netflix. They said they'll refund me for that. But here comes the wonder, Rogers have added a Netflix premium charges on this month bill too. Now who is responsible ? I contacted Rogers again and they said they'll refund me. Rogers and Netflix do this without any transparency . Because when I asked Netflix that will you send me an email notification confirming that the premium account was cancelled and I'll be not charged for premium again, that they said they'll send the chat transcript as a proof. Why? Even Rogers never sent me an email confirmation that I'll not be charged for the premium in the future and they will refund for what they charged fradulently. That was also only in the chat history . I'm wondering why both these companies can't be serious and open about this.
We're sorry to hear about the unexpected Netflix charges you've both encountered. Ensuring that you have a positive and transparent experience is very much what we strive for. @thorcor, has your issue been resolved since you last posted?
Except for cancelling Netflix that I never subscribed to, I do not know if Rogers have credited me. It is Rogers who charged me and therefor Netflix can not credit me. How Rogers can charge you for Netflix I can not understand.
I understand that you only recently had this matter investigated. Once the credit for the Netflix charges has been approved, you will be able to log in to your MyRogers profile online to see the impact to your balance, and the credit adjustment will appear on the bill that follows. If you continue getting billed for Netflix moving forward, please let us know.
90f70e40cf