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CE-APPROVED SPONSORED
WEBINAR
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Excellence
in First-Party
Property Claims Handling
Instructor
Barry Zalma,
Esq., CFE
Date
& Time
Thursday, January 22, 2026
1:00--3:00 PM
via
GoToWebinar
Registration Fees
Members: $60
Non-Members:
$90
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This two-hour webinar is sponsored by The Andover Companies, Cross Insurance, Safety Insurance, and Vermont
Mutual Insurance
Group.
It provides a practical guide to excellence in
first-party
property claims
handling.
Participants
will explore the
origins of
insurance, key
industry roles,
and legal
responsibilities
before moving
through claims
intake,
investigation,
documentation,
and settlement.
The class will
emphasize fair
claims
practices,
policy
interpretation,
working
effectively with
insureds and
public
adjusters, and
producing clear,
audit-ready
closing reports
that support
accurate,
ethical claim
resolution.
Approved for two Producer CE Credits in CT, ME,
MA, NH, RI &
VT.
Also Approved
for
2 MA Public
Adjuster CE
Credits
2 RI Adjuster CE
Credits and
2 NH Multi-Line
Adjuster CE
Credits.
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About the Instructor
Barry
Zalma, Esq.,
CFE.
Barry Zalma, Esq.,
CFE, is a globally
recognized
authority on
insurance claims,
coverage, and
fraud, with more
than five decades
of experience
influencing best
practices
throughout the
insurance
industry. Licensed
to practice law in
California for
over 52 years, Mr.
Zalma has built a
distinguished
career as an
insurance coverage
and claims
handling lawyer,
consultant,
educator, author,
and expert witness
whose work is
relied upon by
insurers,
policyholders,
attorneys, and
courts worldwide.
Mr. Zalma has
written numerous
books, including
Insurance Law,
Insurance Claims:
A Comprehensive
Guide, Mold Claims
Coverage Guide,
and Construction
Defects Coverage
Guide. He is also
the author of the
American Bar
Association’s The
Insurance Fraud
Deskbook and other
authoritative
works on insurance
policy
interpretation and
claims practice.
He publishes the
Zalma Insurance
Fraud Letter twice
monthly and writes
Zalma on
Insurance, a daily
blog featuring
case summaries
five days a week,
along with
producing
educational video
content.
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Thank You
to the
Following
Organizations
for Sponsoring
this Webinar
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Upcoming 2026 CE-Approved
Sponsored
Webinars
New in 2026: Now Featuring 15
Webinars
Annually
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Excellence
in First-Party
Property
Claims
Handling
Barry Zalma
January 22,
2026
When
the Flood Hits
Kym Martell
February 12,
2026
Ethics
101 Revised
Marc Cleary
March 12, 2026
Identifying
&
Preventing
Fraud
in Life &
Health
Insurance
Kym Martell
March 26, 2026
Cyber
Risk Insurance
Overview
Herb Fuchs
April 16, 2026
BOP
Under the
Magnifying Glass
Abigail Krueger
May 7, 2026
So
Your Insured
Purchased a
Condo . . .
Kym Martell
May 14, 2026
Commercial
Liability
Concepts
Cathy Trischan
June 25, 2026
Life
Insurance 101
Len Ryer
July 9, 2026
Reinsurance
in a Nutshell
John Chaplain
July 16, 2026
Things
to Consider when
Insuring
a Commercial
Tenant
Cathy Trischan
August 20,
2026
Agency
Claims Handling
Kym Martell
September 17,
2026
Certificates
of Insurance and
Additional
Insureds --
What's an Agent
to Do?
Cathy Trischan
October 8,
2026
Personal
Lines Trends
Kym Martell
November 19,
2026
Builder's
Risk: Building a
Better Policy
Cathy Trischan
December 3,
2026
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