Harvard Business Review 2014

[Kerrie Gingrich]

Emotionalintelligence is the ability to understand and manage your emotions, as well as recognize and influence the emotions of those around you. The term was first coined in 1990 by researchers John Mayer and Peter Salovey but was later popularized by psychologist Daniel Goleman.

One of the most common indicators of low emotional intelligence is difficulty managing and expressing emotions. You might struggle with acknowledging colleagues' concerns appropriately or wrestle with active listening.

Self-management refers to the ability to manage your emotions, particularly in stressful situations, and maintain a positive outlook despite setbacks. Leaders who lack self-management tend to react and have a harder time keeping their impulses in check.

Global leadership development firm DDI ranks empathy as the number one leadership skill, reporting that leaders who master empathy perform more than 40 percent higher in coaching, engaging others, and decision-making. In a separate study by the Center for Creative Leadership, researchers found that managers who show more empathy toward their direct reports are viewed as better performers by their bosses.

These foundational steps in self-awareness and empathy are essential for building a robust emotional intelligence framework. They set the stage for a deeper exploration of the four core competencies crucial for effective leadership.

Emotional intelligence can enhance your ability to manage interpersonal relationships, which is crucial for fostering positive team dynamics, empathy, and effective collaboration. By mastering emotional intelligence, you can continue to advance your career and organization.

Do you want to enhance your leadership skills? Download our free leadership e-book and explore our online course Leadership Principles to discover how you can become a more effective leader and unleash the potential in yourself and others.

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Finding Harvard Business Review (HBR) articles can be a little tricky, because HBR does not make all of their content available to us through the library. However, with just a few strategic searching strategies, you can easily search for HBR articles specific to your research question.

When making your search in Business Source Complete, use one bar to type "Harvard Business Review" (the quotation marks are important!). In the drop-down, select "SO Publication Name." Make sure your next search term has "AND" in front of the bar--this means that you will only retrieve articles published in HBR that also have your keyword(s).

Open up the Advanced Search in the catalog. Type "Harvard Business Review" (the quotation marks are important!). Use the second bar to type your keyword. Under "Material Type" select "Articles." After pressing Search, scroll down the page until you see the purple box "Journal Title" on the left side. Select Harvard business review and Harvard business review: HBR. Click "Apply" so that all of your results are published in HBR.

Harvard Business does not permit the library to link to its articles as course readings. Students should consult with their instructors about how to access assigned readings and cases.

Harvard Business restricts the library from linking to articles and cases for class use. Instructors should work within their academic departments to procure the material and its necessary permissions.

How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.

Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.

This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.

If you listen to nothing else on performing at your highest level, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you focus on what matters, manage your energy and attention, and achieve remarkable results. This book will inspire you to improve on your weaknesses, not just your strengths; rise above the pack; take care of your physical health for sustained mental performance; understand what motivates you; use short-term goals to achieve long-term aspirations; and inspire others.

Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.

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