Usb Touch Screen Driver

[Sean Vaidhyanathan]

SoI have a Microsoft Surface Laptop 2, i5. I upgraded to Windows 11 about a month ago all was fine until I decided to install my graphics card update (Intel(R) UHD Graphics 620) through Intel Update & Install. Since then, I began to get a BSOD after I had put my computer to sleep a couple of times. The keyboard lit up and nothing would appear on the screen and after waiting over a couple minutes, the BSOD would appear as stop code INTERNAL_POWER_ERROR.

After googling the problem, I figured it is a driver error. I downloaded Outbyte Driver Updater and carried out a scan. It found numerous drivers that were not updated. So after updating them (and setting a restore point), I thought hey presto, all was fixed. But NO! What I realised was that my touch screen stopped working! I decided to carry out all the usual checks, restart computer, uninstall drivers, safe mode etc etc, but nothing worked. I did notice that once I restart my computer, my touch screen works, but not the gestures, such as Zoom in/out pinches AND after putting the head down of the laptop so it goes to sleep, and then turning it back on, the touch screen fully STOPS working.

I checked device manager and HID compliant touch screen driver was missing. Though there are two other touch drivers - Intel(R) Precise Touch Device and Koga Extended Touch Device. I found the HID compliant touch screen driver to be updated by Outbyte Updater so I tried to system restore to restore it back to before the driver was updated. Neither the Outbyte Updater or Windows could do a proper system restore, I do not know for whatever reason, whenever the computer restarts an error message said the system restore could not be completed. What is worse the BSOD still appeared after putting the laptop to sleep a few times.

After covering all the avenues I had googled, I came to the conclusion that I need to reset my laptop to factory settings. I did this, once with Windows 11, then again with to Windows 10 and then back to Windows 11, and each time the HID Compliant Touch Screen Driver was missing in Device Manager (I even tried show hidden drivers). I thought the drivers reset too following a full proper clean reset of Windows but i guess not! Now I also lost the restore points of Outbyte Driver before the HID touch was updated (Outbyte are going to get the worst review after this!!)

So currently I am with no touch screen unless I restart my laptop and until I close the lid and put it to sleep. And if I do that a few times, my keyboard lights up but screen remains black and I eventually get the BSOD INTERNAL_POWER_ERROR come up and restarts my computer. I have screenshotted a picture of my device manager showing hidden drivers for someone to help.

I have also done Scan for Hardware changes on device manager - nothing. I have done the Windows troubleshooting as advised online and different forums - nothing resolved or picked up there. I have done Windows Update - nothing. I have reverted Windows Update - nothing.

I have also tried to download touch screen drivers from the Microsoft Catalogue and even The Surface Laptop 2 Drivers and Firmware on the Microsoft website but to absolutely nothing solving my issue. Is there any way to download the HID Compliant Touch Screen Driver separately? I keep seeing the same answers online as above - I need something different. I need a solution. Please can someone help!! Can I just put it out there, yes I absolutely sure my touch screen was working absolutely fine before because I would use it every single time! I wish I had never updated my drivers!!! I need new methods or solutions please!!

I'd advise you to reset your computer, keep Windows 11 and download only what's missing in Device Manager or go to the motherboard manufacturer website and download it's appropriate ones. NEVER use those drivers download tools (e.g. Driver Easy, Driver Booster) because they often cause more harm than good.

As for the Windows 11... Do your manufacturer offer drivers in Windows 11? Might be a safe choice to stay in Windows 10 until it does or the O.S. becomes more stable. My experience is that there is little to none compatibility issues, but it's hard to fully understand the scope one driver or another might interfere on your system.

I bought a HP Envy 27-p019nb All-In-One and have had ghost-clicking issues since ca. 1 month after purchase. As I don't use the touchscreen at all and want to work around a hardware change, I followed the HP forum advice to disable/uninstal the touch screen driver in the device manager.

Now, the amazing thing about this fix is that the driver gets automatically re-enabled or even reinstalled without any notification or permission. I therefore spend around 10 minutes daily to try to reach the device manager, right-click on the appropriate driver and disable it again (which can be difficult, seen that ghost-clicks activate other windows all 1-5 seconds). By now, I am a huge fan of this PC!

2. I created a new task that triggers on the event "power- troubleshooter" and runs "with highest privileges" (i.e. as admin). The task calls a "RunBatchSilent.vbs" file, which in turn runs a batch called "disable touchscreen.bat" to disable the driver.

Evidently there is no way to prevent automatic driver updates from within Windows itself (at least none that I could find) however this site explains that Microsoft has provided a downloadable tool for this purpose. 'Step Three: Prevent a Driver or Update From Being Installed from Windows Update' has instructions and link to the tool on Microsoft's support site.

hey, my hardisk/hardrive damage (1000gb) and i replace it with a 500 gb harddrive. I then reinstall windows 10 and notice i lost my touchscreen and audio. So i went in device manager and try to scan for hardware changes and updates but that didnt work so i check for hidden device and saw that the touch driver is hidden and i click the properties and code 45 it said in the description.

Moveover i decide that i need a audio drive and a touchscreen drive so i went on this website and enter my product name and it gave me a set of driver to use. i saw the audio driver but not the touch....i then download and install the audio driver and went in device manager and update the audio using the new driver i download....so i thought that the same goes for touch but could not find any touchscreen driver.

I understand that you have an HP Notebook - 15-ay103dx. I read that you need the touchscreen drivers for Win10 and presently the touchscreen is unresponsive due to the absence of the drivers. I appreciate the steps you have performed and have certainly done a good job. You've done a remarkable job performing the steps.

A firmware update is a software program that can be used to update the firmwarein these devices. For example, a user could download a firmware update for a network router that enhances its capabilities or fixes an issue. Firmware updatesare available from hardware manufacturers.

If the option to run a touchscreen test is absent then please download and install the UEFI diagnostics menu. Please restart the laptop after this menu is installed. Re-try to un the hardware test on the touchscreen.

If the touchscreen hardware test passes, then I suggest you to install the original Windows operating system that came with the laptop. The original copy will have all the drivers inbuilt into it. You could order the recovery media online at the HP website or by contacting our HP phone support team.

The touchscreen on my Pavilion x 360 is AWOL. It doesn't even show up in the component listing for an F2 scan. I've done all the steps in David's note above with no success. Somewhere, there has to be a place that can tell me how to remind my device that it does have a touchscreen.

The touchscreen test can be reached by following the below steps:

NOTE: If the touchscreen test option is still absent then please download and install the HP UEFI Hardware Diagnostics menu via this link.The laptop needs to be restarted once the installation is complete. Then you may once again try to run the hardware tests.

I have tried searching the forum for an answer but did not find anything for the Ubook Pro N4100. After a windows 10 update the only thing that seems to not be working correctly is the touchscreen. There are no yellow exclamation marks in Control Panel.

Any help would be appreciated.

Goodix making fingerprint sensors, so probably main touch driver is HID-Compliant touch screen.I had a problem like that on another laptops and tablets, sometimes it was because gyroscope and sometimes i had to install original windows.

Hi dude, I have had the exact same issue with my new chuwi ubook, and I believe I have done everything that you have, without any success . I have reset windows using the Ubook n4100 rom, tried manually and using the driver updater you mentioned, to update the drivers. I am really stuck on what else to try.

My "Dell Inspiron" touchscreen was broken. The cursor moved all over the place and click in random places several times a second. I was unable even to make login on the gnome or even to access the bios.

If your touchscreen is a touch panel screen like a USB monitor, you can add default kernel driver usbtouchscreen into modprobe's blacklist file (/etc/modprobe.d/blacklist.conf) and use your custom driver such as touchkit or evtouch.

However, I like to write a script and attach calling this script to a Ctrl + Alt + P keyboard shortcut, to make this super easy. Now I get an auto-closing window like this when I use this shortcut the first time:

Trying to update my touchscreen driver for smartpen (stylus) compatibility, i accidentely downloaded and launched the wrong driver (sp74835). The later is ment for a Spectre 15-ap000 x360. The installation failed and i lost all touchscreen functionnality after that.

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