Nvidia Graphics Driver Has Known Issues

[Basa Benejan]

Somy computer has integrated graphics the UHD Graphics 620, and also an Nvidia driver, for some reason even though I make it so the game runs on my Nvidia driver, it keeps running on the integrated graphics and giving me that warning. Whenever I try to go and download the driver, I am unable to as when it searches for drivers for my UHD Graphics 620, the latest update came out in 2020. Whenever I try to download a graphics driver straight from intel, it tells me I can't and that I have to download any updates straight from my manufacturer, but I can't because there are no updates. What can I do?

If you're encountering a known issue with the graphics driver on your HP Pavilion Laptop 15 while playing Fortnite and you're unable to resolve it, here are some steps you can take to address the problem.

Update Graphics Drivers: Make sure you have the latest graphics drivers installed for your laptop. You can typically download these from the HP website or the website of your graphics card manufacturer (e.g., NVIDIA, AMD, Intel). Outdated drivers can often cause compatibility issues.

Verify Game Files: If the issue is specific to Fortnite, try verifying the game files. This can help fix corrupted game files that might be causing problems. Here's how to do it in the Epic Games Launcher:

Temperature and Cooling: Overheating can lead to graphical glitches and crashes. Ensure your laptop is running at a reasonable temperature by cleaning the vents, using a cooling pad, or monitoring the temperature with software.

Check for Known Issues: Search online forums and communities to see if other users with the same laptop model are experiencing similar issues with Fortnite. There might be community-generated solutions or workarounds.

Rollback Graphics Driver: If updating the graphics driver doesn't work, you can also try rolling back to a previous driver version. Sometimes, the latest drivers can introduce compatibility issues.

Consider Hardware Limitations: If your laptop's hardware is not up to the task of running Fortnite at your desired settings, you might continue to experience issues. Check the game's system requirements and compare them to your laptop's specs.

Check for Third-party Software Conflicts: Sometimes, third-party software or applications running in the background can interfere with games. Try closing unnecessary applications and processes while playing Fortnite to see if that resolves the issue.

In this case, we tried to replicate the issue in our Intel labs but did not get the same outcome, we were not able to replicate the problem. From our side, we can confirm there is not a bug like this reported on our database, and the drivers don't seem to be the issue.

You mentioned that his issue doesn't occur with the OEM drivers and that you have no problems installing them, so we recommend those, especially for a laptop since they were tested, validated, and customized by the manufacturer of the computer.

If you must install the latest generic drivers, then the next thing we recommend to try is a clean installation of the Operating System to discard a corruption in the OS side with the Intel generic drivers.

It is worth mentioning that the driver or software for your Intel component might have been changed or replaced by the computer manufacturer (OEM). OEM drivers are handpicked and include customized features and solutions to platform-specific issues. In this case, we would like to recommend a clean installation of the graphics driver using the OEM driver from Acer* to discard driver-related issues.

Also, so we can understand better the scenario, in case the system works fine with the ACER* OEM driver but you still want to install the Intel generic drivers, please let us know if there is any particular reason why you are interested in using these drivers. For instance, do you have any other issues with the ACER* OEM driver that is not present with the generic drivers?

And about your question:

I don't recall having any problems with the OEM driver, I just had always been accustomed to using the latest available version of the generic drivers and had never had any failures. So I wanted to know if there was a bug with the latest versions or was it because of some other kind of problem peculiar to my laptop.

Miguel from Mexico, I bought a Lenovo Yoga 7i last year with this Iris Xe graphics in the USA, kind of similar story as @Daiv05, my computer was working just fine, then I updated automatically with the latest drivers and things started to happen, now my computer did show a black screen. A second monitor was running fine, I even use Ubuntu in the same computer and it was working fine. The issue starts when Windows starts running, black screen. Glad I found this thread and downloaded the Lenovo GVA driver and back to service without issues.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

Single-threaded applications that use dlopen() to load NVIDIA'slibGL library, and then use dlopen() to load any other library thatis linked against libpthread will crash in libGL. This does nothappen in NVIDIA's new ELF TLS OpenGL libraries (see Chapter 5,Listing of Installed Components for a description of theELF TLS OpenGL libraries). Possible workarounds for this problemare:

Cache aliasing occurs when multiple mappings to a physical pageof memory have conflicting caching states, such as cached anduncached. Due to these conflicting states, data in that physicalpage may become corrupted when the processor's cache is flushed. Ifthat page is being used for DMA by a driver such as NVIDIA'sgraphics driver, this can lead to hardware stability problems andsystem lockups.

NVIDIA has encountered bugs with some Linux kernel versions thatlead to cache aliasing. Although some systems will run perfectlyfine when cache aliasing occurs, other systems will experiencesevere stability problems, including random lockups. Usersexperiencing stability problems due to cache aliasing will benefitfrom updating to a kernel that does not cause cache aliasing tooccur.

Some systems have been seen to have problems supporting MSI,while working fine with virtual wire interrupts. These problemsmanifest as an inability to start X with the NVIDIA driver, or CUDAinitialization failures. The NVIDIA driver will then report anerror indicating that the NVIDIA kernel module does not appear tobe receiving interrupts generated by the GPU.

Problems have also been seen with suspend/resume while MSI isenabled. All known problems have been fixed, but if you observeproblems with suspend/resume that you did not see with previousdrivers, disabling MSI may help you.

MSI interrupts can be disabled via the NVIDIA kernel moduleparameter "NVreg_EnableMSI=0". This can be set on the command linewhen loading the module, or more appropriately via yourdistribution's kernel module configuration files (such as thoseunder /etc/modprobe.d/).

The Linux NVIDIA driver uses the nvidia-modeset module forconsole restore whenever it can. Currently, the improved consolerestore mechanism is used on systems that boot with the UEFIGraphics Output Protocol driver, and on systems that use supportedVESA linear graphical modes. Note that VGA text, color index,planar, banked, and some linear modes cannot be supported, and willuse the older console restore method instead.

When the new console restore mechanism is in use and thenvidia-modeset module is initialized (e.g. because an X server isrunning on a different VT, nvidia-persistenced is running, or thenvidia_drm module is loaded with the modeset=1 parameter), then nvidia-modesetwill respond to hot plug events by displaying the console on asmany displays as it can. Note that to save power, it may notdisplay the console on all connected displays.

Starting with the X.Org X server version 1.20.7, it is possibleto enumerate all the NVIDIA devices in the system if theapplication is able to open a connection to the X server. However,such applications will only be able to create an Xlib or XCBswapchain on the device driving the X screen. Such a device can beidentified by using the vkGetPhysicalDeviceSurfaceSupportKHR()API.

Prior to the X.Org X server version 1.20.7, it is not possibleto enumerate multiple devices if one of them will be used topresent to an X11 swapchain. It is still possible to enumeratemultiple devices even if one of them is driving an X screen, if thedevices will be used for Vulkan offscreen rendering or presentingto a display swapchain. For that, make sure that the applicationcannot open a display connection to an X server by, for example,unsetting the DISPLAY environment variable.

NVIDIA Developer Tools allow developers to debug, profile, anddevelop software for NVIDIA GPUs. GPU performance counters areintegral to these tools. By default, access to the GPU performancecounters is restricted to root, and other users with theCAP_SYS_ADMIN capability, for security reasons. If developersrequire access to the NVIDIA Developer Tools, a systemadministrator can accept the security risk and allow access tousers without the CAP_SYS_ADMIN capability.

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