As long as you can install the same version of Neatworks on a new computer you should be able to copy over the Microsoft SQL Server Compact Edition folder over to the new computer after installing the software and it should work.
Hey I just found this blog and was wondering if anyone had any advice. About two months ago my neat just stopped working. Would not open and the message I get is that a program is conflicting and when I close neat, I briefly see a message that the networks database is invalid or corrupted. I am running windows 7 64. With the latest version of neat (I upgraded the neat software after getting the the error messages to no avail) Neat support has thus far been unhelpful.
After 3 days of stressing over losing all of my data for years I came across your site. With you instruction and the post from Alynia I have recovered ALL of my data! Learned my lesson and am backing up every time I make changes. Thank you so much!!
I have an nbak file from neat and I have an iMac and the file was created on a windows pc. It is extremely important that I get into this file. I have not been able to open the file and have installed neat on 3 windows computers and it has crashed each one of them. Please help me.
Not sure how old the above posts are or if this will actually post? I am running version 5.4 (5.5 is available however 5.5 does not work with Windows Vista which is what I use). My computer crashed and I had to move everything to a another computer I had, also running Vista.
I am using the Neat Cloud so thought this would be a breeze and could just let it sync via the cloud once I re-installed Version 5.4 on the other computer. Well I have had my computers attached to the cloud for 3 days now and it is still downloading my information. At thus point I am at 82% downloaded so hope it will be finished by tonight?
An issue I am seeing though is that it is not downloading 100% of the SAME information. Before my other computer crashed it showed that my Neat files were 100% synced with the cloud! however that is not what I am seeing as of now. A few days before my old computer crashed I had CREATED some NEW FOLDERS and moved information from other folders into these NEW FOLDERS, then I DELETED the OLD FOLDERS. like I said earlier, it showed that the Neat Cloud was 100% synced. so far what I am seeing is the old DELETED FOLDERS and the NEW FOLDERS are NOT THERE.
Any ideas?
I am migrating from a Windows XP (32 bit) to a Windows 7 professional (64 bit). I am using Neat Receipts Version 4 v4.9..8 that is loaded and executes for my external hard drive (F:). My original Neat Receipts will not load on the new system since it is a 32 bit program. When I plug the eternal hard drive in my new computer Neat Receipts does not run. Additionally, when I try to back up my database on my old computer, it eventually halts, gives me an error and when I start Neat Works it starts a ReIndex of my database. Any ideas on how to get this on my new computer and eventually get to version 5?
Help me PLEASE! I have a new dell computer, running Windows 8. I was using my Neat receipts & scanner yesterday with no problems and today I turned it on and all of my data is GONE! I had not yet backed it up. There are thousands of receipts and data missing. Can you please help me? I am using the latest version of Neat Works software.
Hi Patrick,
I tried everything, and I mean I paid for help. I also paid neat for a months of support. It was a joke,
they remote linked onto the computer, and downloaded tools from open websites, as I was telling them not to do so, as my antivirus was warning me constantly. When they finally stopped and logged off, I had 14 Trojans.
from: to:
Old C:\Users\[User]\Documents\Neat Data New C:\Users\[User]\Documents\Neat Data
Old C:\Users\[User]\AppData\Local\The Neat Company New C:\Users\[User]\AppData\Local\The Neat Company
Old C:\Program Files (x86)\[SQL Server Compact] New C:\Program Files (x86)\[SQL Server Compact]
I lost two years of data due to what I consider flawed software derived from some open source code that neat altered to make it proprietary. It is unreliable, and it can and does generate invalid, unreadable backups, that look just fine until you try to restore them.
Bite the bullet, throw the scanner in the trash, delete the software, and buy a ScanSnap by figitsu, not as many
options to generate reports, but I have not even explored it full potential yet. Do not pay for neat support, I tried that, it sucked, and they used public download sites to remotely install utilities on my workstation, which were, of course full of Trojans and viruses, but they did not even care.
I hope you can recover your data. I do know that the back up files are really zip files with a different name, and there is a tool to convert them or maybe even just change the file extension to .zip (on a copy) and see if you can use 7-zip or winzip to recover.
Neat software is the worst ever. I lost my files two times. It will stop working after 2 years probably on purpose. There is no support ever. I will stop using Neat and discard all of the 20 scanners I got. Big loss of time and money.
Hi Tom, I needed to transfer my neat data to a new computer and was having the mid boot error message. I had installed neat to my new computer with the disc and had scanned receipts successfully. I shut the program down and then each time there after received the mid boot error message. Neat was completely unhelpful. They were not willing to help me get my old data retrieved even if I did a subscription. I went hunting on the web and found this blog. I tried your trick thinking it is ruined so why not! It WORKED!!!
NeatDesk also shares one complication with NeatReceipts . The Neat Company uses the same name for all versions of NeatDesk, whether it upgrades the scanner, the software, or both. The version I reviewed included the most recent hardware and software: scanner model ND-1000 (which you can find on the same label as the serial number, hidden on the bottom of the scanner), and NeatWorks 4.8.
The Scanner Hardware
The NeatDesk scanner is a typical size for a personal desktop scanner, with a 10.8- by 7.5-inch (WD) footprint. It is 12.5 inches high with the paper guide open to hold letter-size paper in the input tray, but only 7.3 inches high with the guide closed. You can also open the output paper tray in front, which adds 7 inches to the depth, or leave it closed and let the paper fall directly from the output slot onto your desk.
The overall design is fairly standard, with the input tray on the top back and the output tray on the bottom front. However, it's also good looking enough to fit in an office that puts a premium on design, with its rounded edges and corners plus a shiny white finish set off by matte black highlights. The Neat Company obviously invested some money in an industrial designer.
The scanner's also suitably capable, with a 600-pixel-per-inch (ppi) optical resolution, which is typical for document scanners. It's rated at 24 ppm in simplex mode (scanning one side of a page at a time) and 48 images per minute (ipm) in duplex mode (scanning both sides at once). It can handle pages up to a maximum of 8.5 by 30 inches.
You can also remove the insert, which gives the ADF a 50-page capacity but without any edge guides to keep the paper straight for anything narrower than 8.5 inches. The Neat Company says it's considering making a second insert with adjustable edge guides available, but there's no firm timetable for this, so it's nothing you can count on.
Setup and Scanning
Setting up the scanner is standard fare. Install the software from the supplied installation disc, plug in the power cord and supplied USB cable, and let Windows recognize the hardware to finish the setup. The only software that comes with the package is NeatWorks. However, the installation program also installs Twain and WIA drivers, which let you scan directly from most programs that include a scan command.
I installed the software on a system running Windows Vista. According to The Neat Company, the disc also includes a full set of drivers and software for Vista 64-bit, Windows XP, and both 32- and 64-bit versions of Windows 7. Mac users can also buy the Mac version of NeatWorks, or the Mac version of NeatDesk, but both are separate products.
I timed the actual scan for our standard 25-sheet, double-sided text document at 59 seconds in duplex mode, which works out to a touch faster than 25 ppm and 50 ipm. The total time for scanning, recognizing the text, converting it to a searchable PDF file, and then launching Acrobat with the file loaded, was 5 minutes 35 seconds, which is a relatively long time for scanners in the NeatDesk's price range. However, the program largely makes up for the slow speed of the recognition step by recognizing the text in background.
In my tests, I was able to both scan additional documents and enter text in Word at full typing speed with no noticeable lag in either scanning or Word's behavior even while NeatWorks was handling the recognition. Note that the current version of NeatWorks can't scan to an image PDF file, but the next version will add that option. The Neat Company says that NeatWorks 5.0 is planned for late 2010, and will be available as an upgrade from NeatWorks 4.8 for about $30.
In fact, NeatDesk is one of the best scanner packages available for business cards. Any software that can successfully recognize faded text on a badly printed receipt can easily recognize text surrounded by a color background on a business card. In addition, both receipts and business cards depend on the same ability to parse the text and put the information in the right fields in the program's database.
One minor issue I ran into with the ADF was that it tended to feed two and some times three receipts at a time and also tended to crumple the receipts while feeding them, which jammed the feeder. Both problems are pretty much expected given how thin receipts tend to be and the tendency for them to get dogged eared from being stuffed in a wallet. I found that the most reliable way to feed them was to slow the process down by limiting the stacks to two or three receipts at a time. Even then, it's smartest to keep a careful eye on the paper as it runs through the ADF to watch out for double feeds.
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