Downloadand install the 7.1 Surround Sound software and use the activation code that came with your purchase. You will need a Razer ID to activate the software. Currently, the activation code is included with a purchase of the following products using a scratch card that comes with the package or by registering the product through Razer ID:
Perform a few troubleshooting steps if you experience sound issues on your Razer headset including hissing, static, or buzzing while 7.1 Surround Sound is enabled. See the answer below for detailed instructions.
It is not necessary to remove the Razer Surround/Surround Pro, you can use either software. We recommend using the 7.1 Surround Sound and disable or turn OFF the Razer Surround/Surround Pro especially if you are using the Kraken (2019), Kraken X, or newer analog headset for better surround sound experience.
The activation code can only be used once, and it will be tied to your RazerID. This allows you to install the app on any system and keep your license. After the activation, the 7.1 Surround Sound does not require an internet connection to function.
I don't know if Windows 11 supports 7.1 surround sound. But I know that the Linux operating system does. Well, I'm not telling you to change your operating system, especially if you say you have important data stored on your computer. I'm just saying it's possible, I just recently switched to Linux, and I didn't want to do it because I thought it would be a mistake. I just needed a Linux control panel so I could manage my sites. But I was wrong, in many ways this operating system is even better than Windows. But there are disadvantages and pluses everywhere.
7.1 surround sound is not compatible with Windows 11. And the program description says only windows 10 x64. I foolishly bought a Barracuda 2022 and have encountered that the headphones when using 7.1 automatically turn off after 20 seconds, without a corresponding "Power off" beep, provided nothing is playing. If music or anything else is playing, they don't shut off, but as soon as there is silence, there is a quiet noise in my ears and they silently shut off. And no, it's not a timeout. There is no 20 second timeout. As soon as I disable surround and switch to just 2.4 Barracuda, everything works fine according to the settings I set. Either reinstall the surround program. I.e. turning on the computer now always starts with reinstalling the program. Switch has nothing to do with it, I reinstalled drivers. The problem is software incompatibility. And this we will omit the quiet sound, which can come at any time, these are other problems. Thank you razer for "quality" products.
While Windows 11 does support surround sound systems, users have encountered a significant issue where enabling surround sound causes the headset microphone to pick up all system sounds. This includes sounds from various sources like YouTube, Twitch, and other applications, resulting in an annoying experience where others on calls can hear everything from your system. Despite trying numerous suggested fixes, users have found no resolution to this problem. Complicating matters, the software installation often adds a new output device alongside the headset output, further complicating the setup. Puff Print is my website. Despite the widespread frustration among users, there has been no official response or fix from Razer, leaving users to resort to uninstalling or disabling surround sound whenever they need to engage in calls via Discord or other apps. Many users find this situation particularly frustrating, expecting a company like Razer to have addressed such issues promptly.
While Windows 11 might not natively support the specific 7.1 surround sound software from Razer status, Windows 11 has its own built-in spatial audio feature called "Windows Sonic." This feature can create a virtual surround sound experience that can enhance your gaming or entertainment experience.
Razer has released their new 7.1 Virtual Surround Software for free (or donate towards Child's Play charity) which they claim works on ANY pair of headphones (stereo, 5.1, 7.1) and allows users to customize and tune their headphones for the perfect surround sound for your ears. They claim (rightly so) that everyone's ears are different, and their software will help you to custom fit your audio experience.
I know Corsair probably has a policy about endorsing, talking about, or advertising competitor's products and I assume since I didn't link it this post is fine.. but for us consumers, I'm curious if this will bring any enhancements for us on our Corsair headsets? Has anyone tested this out yet?
I am currently using these drivers with my 1500s and when setting up it seems to give pretty good positional sound (sorry corsair but you are a bit slow on fixing your own drivers). If they had the option to use 5.1 as well then these drivers would be perfect as I play Dead Island and that game doesn't like 7.1 at all.
Either way, Dolby 7.1 is a much higher quality surround sound experience over Razer's implementation. But if you insist on using Razer's 7.1 then first off, uninstall the Corsair vengeance 1500/200 drivers from your PC. After you're done with that, windows will automatically use generic drivers for your headset. When that's all done, just setup the Razer drivers to re-route your headset through there and you should be fine from there.
I personally haven't tried this so I can't verify if it works or not, plus I don't believe you'll gain outstanding results from the Razer 7.1 software anyways, but feel free to try and and post back your feeling and opinions on it.
Got sick of trying to get my 1500 headphones working correctly with 2.0.26 Sound was ok but microphone was hit or miss. I got the impression it was like an incompatibility issue with W8.1 Even though the mic was selected as default recorder and a mic check in the Corsair software worked, I couldn't get it to work consistently whilst gaming.
So, downloaded this razer surround software to use with the 1500 and first impression is YES, it works! Sound is good and more importantly, microphone is working as intended every time I have joined a game!
This is the second lot of software from Corsair that I have had trouble with. My Corsair Link on W8.1 runs but .... well I don't really know what it is doing with any confidence. Fan profiles look to be hit or miss. Not good! And waiting this long for W8.1 stable updates is not acceptable.
I uninstalled the corsair 2.0.26 I then went and d/l the Razer Surround* and installed. I can't see a microphone function in Razer Surround - my microphone is now using the microsoft generic usb driver while the audio playback is handled by Razer Surround Audio Controller. I don't care what is driving the mic, just so long as it works every time.
Like I said with the Corsair 2.0.26 my microphone wouldn't work reliably. As far as windows recording settings were concerned my Corsair Vengeance 1500 was listed as the default device (using Corsair drivers), it worked in test mode 100% of the time (test mode found in Corsair panel), yet when in games mostly didn't work. Guessing some sort of bug or conflict somewhere.
* Just a note, Razer Surround included their Synapse framework, which is a cloud based system. Looks like control of the surround software is through it. I didn't mind because I also have a Razer gaming mouse which is now linked to and controlled through Synapse too. So 2 programs downloaded (Surround Audio + Synapse) and installed. Not sure what would happen if I now uninstalled the Synapse software.
So I've had this issue with my old headphones (G430) and also my new ones (HyperX Cloud 2). Both are USB headsets that have "virtual surround sound" 5.1/7.1. For all triggered audio fanatics, yes I'm aware it is not "true" 7.1 - regardless - in almost all games or media the surround experience with these headsets is great - except in Arma 3 (I believe the issue appeared shortly after the Marksman DLC). Still is fine with Arma 2 btw.
Some of the symptoms are that the frontal audio is almost inaudible and often instead of right-front/left-front audio you only have clicks or stuttering. Especially incoming fire is extremely difficult to detect and barely noticeable, so bad that I really thought that the weapon sounds in A3 were awful and the whole "soundscape" thing was just a laughable gimmick. Pressing the big red 7.1 button on the HyperX did not change anything, neither did any fiddling around with Windows settings etc.
So there have been numerous threads, tickets and discussions on this issue - up till now I haven't found any viable solution. While searching the vast plains and valleys of the WWW, I stumbled over this old article from PC Gamer about some "Razer Surround" software. After reading up and also seeing other positive reviews I decided to install it.
EDIT: Update for anyone reading this in 2021 - Razer Surround now also needs an activation key, which only is delivered with a Razer Kraken Headset, so there is no more benefit to it. Instead I've had success activating Windows Sonic and using the Dolby Atmos app. They both correct these issues as well.
My USB 7.1 surround sound issues with Arma 3 are solved, the sound is incredible and clear as it never was. Positional audio is correctly reflected in game and when testing with positional audio (Say3D), as well as vehicle and live rounds. The difference was astounding. This is probably how Arma 3 is supposed to sound in the first place. There is a USD 20 "pro" version that let's you fine tune your settings, but the default settings already are fine for me.
You need to register an email and password to use the software. A horrible horrible thing that has zero benefits, but any 24h disposable mail address will suffice to get it activated (just like with NVidia drivers - which is just as annoying). You need to be logged in and online to receive updates. Program must run in the background (does not have noticeable impact on performance).
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