liszac giralda jaymund
Walda Caesar
Hi guys. The Microsoft Edge is my favorite browser of all times, really, but not when I try to watch netflix or other video streaming services, it always breaks, I have no ideia what to do anymore. Always when I try to play something there's an error and then I need to reload over and over again, sometimes even when I just play the video it stop working when I try to play again. Help me to keep using this best browser that I've ever seen.
I've ever tried to disable hardware acceleration, enable DRM content, install Microsoft Silverlight and a lot of other things, but I didn't get to watch so far without an error I keep receiving these error codes: D7356-7701 and others related. Is there's still something that can be done to really fix theses erros or I just have to be patient and wait for news versions of the browser?
Now as a point-of-note., you will need to Search the Microsoft Store for "HEVC Video Extensions from the Device Manufacturer" as well as the "HEVC Video Extensions"., as both of these will be needed.
IF this doesn't enable Netflix HDR (which honestly I don't recall if it does or doesn't., as I run a Native 12bit Desktop that somewhat makes the difference to HDR10 fairly 'Minimal' without being on a WCG Display, such-as Quantum Colour from Samsung) then it's likely because they're just using the Intel and NVIDIA Codec SDKs as opposed to simply supporting the Native Format.
This is likely the case, and so I'd strongly recommend that you suggest to Netflix that they support the AMD AMF (Advanced Media Framework) SDK from GPUOpen that provides extensive support for Video Codecs across all UVD and VCE Devices., which as a note is Radeon HD 5000 or newer)
We're now in 2019 with still no way of playing Netflix in 4K on a Vega-card. I was hoping that adding support for mobile Vega in the drivers, and the release of the Radeon VII would have changed it for the better, but alas...
(which is great if you're Display also supports the DTB Standard for HDR/WCG, as opposed to just Natively providing such... there's another thread about this on the Radeon Pro Series GPU... the issue with such is Half AMD and Half Microsoft fault., which given neither of them seem to talk to each other directly is infuriating, to say the least)
Sure, they have their Workstation (Radeon Pro) Hardware ... but they don't really have any Prosumer Hardware., not unless you count the Radeon VII, which is in such short supply it might as well be Faery Dust.
Look at it this way, Navigation is "Pretty" but not very Intuitive... there's a basic Blog-Style Comments Section, but no real way to properly discuss with other Developers outside of coming on the forums (which again aren't exactly intuitive) or discussing directly on GitHub.
Intel and NVIDIA both have these... I mean they're bare bones, unlike Microsofts' which are frankly the Gold Standard for such; but AMD literally has NONE. You get the Source Code, and maybe a few Samples; beyond that, well it's basically "Figure it out on your own"., which is fine for Developers like myself who are going to extensively use and alter the source in order to have a fully-custom variant of their Open Source API / Libraries in our Projects; but for those who just want to "Plug-and-Play" Support., yeah; that's a BAD approach.
Getting back to how infrequently said Update appear., well again the issue here is that there's basically no reason for Developers to keep it bookmarked or keep coming back to the site (which is as a note NO LONGER listed in the Developer.AMD.com area of their Website, so now it just looks like AMD simply no longer have any GPU SDK / Libraries / Tools, heck all of the things listed on the Developer area of their Website are basically Linux SDK / Buildchain Tools for the AMD64 Platform; that's basically it).
Where-as what you want are Developers constantly coming back, not just for Regular SDK / Library / Tool Updates; but also for Whitepapers, Blog Posts on "Best Practises", etc. You want a community to engage with your Products, well you HAVE to engage with that Community to showcase that you haven't abandoned them... it's a two-way street.
The same was true in regards to how, they've STILL not updated their Entire Litany of Tools / Libraries / API to use DirectX 12., let alone any Vulkan versions... yet all of the "Optimisation" Blogs they've put out have been focused on Vulkan, none for DirectX 12 (yes, I know they're basically very similar; but it doesn't hurt to list it as DirectX 12 / Vulkan with little nodes to the differences); and well we're also talking about their GCN Architecture being better suited to the Low-Level APUs., so WHY?! wasn't everything DirectX 12 to begin with, THEN later supporting DirectX 11.2/11.3/11.4?
Intel / NVIDIA / AMD... none of them have Full DirectX 12 / Vulkan SDK., nor does AMD have quite the same range of Plug-and-Play Tools; with many like for example PlayReady 3.0 Supoprt., basically being little more than a Bullet Point for the AMF ... but you can only get away with that IF said API is an established Industry Standard; which the AMD API just aren't.
I'm also having pretty much the same issue, Amazon prime doesn't support 4k on windows 10, I talked to them on support and that is pretty much the only answer they gave to me. I also talked to Netflix support regarding the 4k hdr playback issue and they just weren't able to figure out at all, they suggested me all kinds of software, codec updates, asked me about my pc's configuration and still weren't able to provide me with a proper answer as to why my pc couldn't playback hdr content, they told me that they would get back to me after sometime but I know they won't be able to solve this issue when it's AMD's problem to fix. My friend with a gtx 1060 can run 4k HDR content on Netflix, so can my friends with polaris and navi gpus so this much is clear that only Vega gpus lack support for Playready 3.0 even though what's surprising is that it was mentioned I think 2-3 years ago that Vega along with Polaris gpus would get Playready 3.0 support on windows 10 and well Polaris did got an update for that even Navi gpus got driver update for Playready in August 2019 but still no sign of Vega, I'm starting to suspect that AMD doesn't intend to provide Playready support for Vega anymore. I have 2 pc's 1 for work and 1 for media streaming and all, I have a vega 56 gpu connected to it and it can't playback 4k hdr on Netflix so then I decided to connect my gtx 1060 to it and well it works flawlessly and just for confirmation that in case it was an issue from my end, I connected my friend's rx 5700 gpu and even it streams 4k hdr content on Netflix without any issue at all so I for sure know now that this is an issue for AMD to fix, but I guess this just isn't in their priority list, atleast not anymore.
Validate with: Run Netflix via edge Browser or native Windows App, Pick a 4k/HDR program, play, press SHFT-CTRL-ALD-D to see diagnostics. Observe resolution is only 1920x1080 instead of 4k. Note that to be able to play in Edge Browser you should in before have also enabled PlayReady via "edge://flags".
The last three lines are the problems. They show there is no HDCP 2.2 support, HDR10 support or 4k support. This is specifically for PlayReady rendering via edge of course, but the Netflix app does of course also use PlayReady.
Its mindboggling now negligent Intel is about this and how Intel does not seem to care about the frustration this creates with customers (ok: with me. Don't want to talk for others). NVidia has HDCP 2.2 status in its control panel.
Of course, Netflix is equally annoying. They also do not have any user information about whether or not HDCP 2.2 is supported. Netflix app/web-page just don't show 4K and HDR logos on the media when it does not detect HDCP 2.2 support.
My suspicion is that HDCP 2.2 with Intel iGPU (even all those 11th/12th gen iGPU with built-in HDMI 2.0!) will not work unless the device manufacturer goes through a lot of additional BIOS/ME work and maybe even other hassles. And seemingly none of the lower cost mini pc vendors has done this. I say this, because beelink for example is also missing the Windows 3D mode setting, and the ak1plus box does not even support HDMI 2.0 18 Gbps solutions, but only the 10Gbps resolution of 3180x2160@60Hz - but then of course without HDR. Aka: all the details of video output that seemingly with Intel iGPU are part of (video) BIOS.
On AMD APU, it looks to me as if this is all only in the AMD driver, and i have not seen any hardware with AMD iGPU that has managed to NOT deliver 3D, 18Gbps or HDR. In fact, motherboards built before Ryzen was out and claimed to support only HDMI 1.4 where later updated in documentation to also support HDMI 2.0, because Ryzen then supported HDMI 2.0 and the pin is just pased from APU to HDMI connector. And i was hoping the same would be true now with 11th/12th gen Intel iGPU. Alas, seemingly not.
I see you mentioned you opened a case and you were promised to get an email that you never received, can you tell me when was the case opened? How did you open this case? For example via email, chat, etc.
90f70e40cf