Windows 11 Arm Global Protect
Christelle Stdenny
We're having a problem with GP 4.0.6 and 4.1.1 clients on Windows 10 where the icon dissapears from the task bar. It doesn't happen all the time, but when it does it causes a fair amount of user frustration. With the 4.0.6 client, I could search for global protect and bring up the connect window. With 4.1.1, I have to kill the the GlobalProtect process, and then it pops back into the taskbar.
I wish That setting is "yes". This appears to be a disagreement between GP and Windows 10 Pro, at least in our environment. That I'm aware, our Macs and remaining Win 7 machines don't have the issue.
I had this same issue, but with GP 4.1 only(and on Win 7 and 10). This little bug was pretty detrimental for us, since we are "enforcing" a Global Protect connection. The Global Protect service seemed like it was half-way running. Global Protect could not connect to the Portal/Gateway, which would then block ALL network traffic(because we are enforcing a Global Protect connection).
I haven't run across this issue with 4.1.1; but then again I think I only have a handful of people using GlobalProtect instead of AnyConnect. What happens if you close GlobalProtect and stop all of its services and then restart, do you get the icon back? It may be that one of the services enters a funky state occassionally.
Reawakening this thread. Still a problem up to 4.1.4. I can "fix" it by killing off any GlobalProtect Client procceses, which can be done in a user context even if they're not an admin. Have a case going, but this is really annoying.
This is still happening to us with Globalprotect 5.2.6-87 ... We are also using Protected Mode. It happens when a user logs in and is connected to a captive portal network that blocks network traffic or logs in locally with no wifi connection.
So two questions:
1) What governs when the GlobalProtect Status appears on the Windows 10 login page?
2) What might cause the GlobalProtect status to say Connected when in fact it is not?
Bonus question: How to approach troubleshooting issue 2 since the false Connected message
Also if you enabled the windows reg keys for before logon then the Globalprotect will log with Windows boot logon credentials to the VPN and also if you are just using Windows SSO then maybe when the computers boots it logs into the VPN really fast:
The login provider for GlobalProtect can be inconsistent at times actually being listed. Most of my installations we actually hide the provider so it doesn't show up since the pre-logon tunnel will work properly in the background unless the installation actually requires/makes use of Connect Before Logon. Usually if the installation wants that they simply want pre-logon and a forced VPN tunnel, so the provider doesn't actually matter.
As for the Connected message appearing, keep in mind that the login provider is reading the status of PanGPS (the GlobalProtect Service) separately from the PanGPA (the agent). As the agent actually fires up upon login, you can see a delay in it showing connected as it reads information from PanGPS causing it to show disconnected while the tunnel is in fact online.
Hi BPry. You may be going a little over my head here. Can you give an example of what you mean by a provider? I don't think I've seen that problem. But maybe you're rephrasing something I've asked about - or correcting some term.
Now as for Connected message - when you say "login provider is reading the status of PanGPS" - are you referring to Microsoft? The login page is the same login page Windows 10 presents to anyone. Except that since we installed GP w pre-login, if you client Sign-in options you'll see [GP][FIDO Sec Key][PIN][Password]. ..so what I'm not getting is that sometimes if I go to that login page it says just "Sign-in options". But other times it's showing the status. If I go into Task Manager I see background process GlobalProtect client and Global Protect service both running. Are you saying perhaps one of these is not running at the time I hit the login screen and that could be making the difference as to whether connection status is displayed?
The Before logon is a new option that Windows 10 has for vpn agents like globalprotect called in windows "providers" where when you logon to your computer you also logon with the same credentials at the same time to the VPN agent and it is just a simple change of windows reg keys and to have globalprotect 5.2 or newer:
As I mentioned you either go with before logon or prelogon as to allow the computer for example to connect to an active directory server for some scripts during boot up and for prelogon it is for the best to be with machine certificates that are always on the device. Also the prelogon option is seen on the windows credentials provider screen not only the "Before logon" shows up:
The GlobalProtect Credential Provider logon screen for Windows 7 and Windows 10 endpoints also displays the pre-logon connection status prior to user login, which allows end users to determine whether they can access network resources upon login. If the GlobalProtect app detects an endpoint as internal, the logon screen displays the
I have prelogon on my PC and it is similar to yours only that my "LogonState" is "0x00000001" but I can't say specifically about this variable. With me when the prelogon happens my Globalprotect shows the VPN tunnel as established and then after couple of seconds the globalprotect agent becomes gray as if it disconnected itself and I am asked for credentials as to establish a rea tunnel.
I suggest also to update your agent to the latest software and to check the connectivity between your computer and the gateway that is used for the prelogon. Also again check your configuration and if the machine certificate for the prelogon authentication is on your PC and check the Globalprotect logs in the GUI that may help discover why the prelogon does not happen (before the System logs were having this info but now there are separate log in the gui)
Hi Guys,
I can not figure out how to make AutoType and GlobalProtect (windows) work! I have tried adding GlobalProtect as my title, but doesnt seem to work, when I do a test with something like Notepad, works fine but doesnt seem to fine GlobalProtect window....
Any help is appreciated.
Some applications don't provide Window Titles that KeePass can match.
If nothing happens when you press the global auto-type hotkey (default Ctrl+Alt+A), check to see that KeePass detects the Window Title. Open the Application of interest then Edit/Add a KeePass entry. Open the "Auto-Type" tab and press the Add button. Select the the Target window dropdown in the "Edit Auto-Type Item" dialog to see the full Window Title. Even if the Window Title GlobalProtect appears, KeePass may not be able to match it. You can try adding a leading and trailing asterisk to the Target window.
unfortunatly looks like KeePass does NOT pickup the window name, as I dont see it.
Also your second suggestion doesnt work as when i switch to KeePass, the globalprotect window closes and control V doesnt work.
That is unusual. If that is true then, copy and paste won't work because you need to switch out of the GlobalProtect window at least once to enter the username and password. You might be able to bypass that with some contortions, e.g., paste the combined username and password into the username field, then cut and paste the password to the password field.
You can try "Auto-Type selected" global hotkey. It works similarly to Perform Auto-Type except that you don't have to switch to KeePass. The Auto-Type selected hotkey is not defined by default. Open Correction:Tools>Options>Integration(tab) and configure a hotkey. Select the GloblProtect entry, then start GlobalProtect. Place the cursor in the username field of the GlobalProtect window and press your newly configured "Auto-Type selected" hotkey.
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