[Upwork Desktop App For Mac Download
Melvin Amey
Many people have previously voiced their concern that sometimes the Upwork Desktop App will take screenshots that will contain very sensitive information for a client, and if the freelancer removes them, they lose that time worked. So the question is..
It's such a necessary feature for any organization with proper Cybersecurity protocols, if one thing history has shown is that all databases and organizations are vulnerable to attacks including upwork and it's screenshot databases, your hourly tracking has benefit and merit, long term screenshot storing does not! It risks organization keys and secrets being leaked, imagine the backlash on the reputation of Upwork if there was a leak, and ofcourse, how many companies would be vulnerable with their keys leaked...
Given how crucial this is, myself and others urge you to please set this feature as a high priority.
Hi Preston, these are not solutions these are workaround methods to take with different functionality and have their pros and cons. Hourly tracked time has features that your two proposed methods do not provide, in some cases for certain clients/freelancers it would not fit their needs.
Thanks for your feedback and suggestion. Feel free to check out our Privacy Policy and specifically this section for more information about this matter. There are multiple ways freelancers and clients can manage their working relationship, pay and get paid on Upwork and we encourage them to discuss and choose the arrangements that best fit their situation.
As I understand the matter, Upwork permits you to use a counter-measure software that blurs any screenshots taken by the app. Your client simply agrees to automatically authorize all related time intervals that you clock.
That is one of dozens of reasons why I don't do hourly contracts. Consider using Milestones and avoid all these types of issues. I have completed 330+ Jobs on Upwork and they are by Milestones. Have a great day!
Hi William, hourly contracts have their pros for both parties and some clients prefer to use it, but that's a different topic than the scope of this question. Thanks for the suggestion , Have a great day too.
I am currently unable to fully open the Upwork desktop app. When I launch the app I see the initial splash screen (with version number etc) and then I get to four more screens I can scroll through (essentially "how to use this app"), and then I get nothing.
It works fine on another person's computer but not mine for some reason. It has been working absolutely fine for the last few weeks and I'm not aware of any changes that might have affected it - just stopped loading when I went to use it today.
Could you please try Troubleshooting tips shared in this help article? If the issue persists, please report it following ''How do I report a problem?'' section of the previously shared Troubleshooting guide, and our team will assist you directly.
Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? Please try performing steps from the "How to completely delete the Upwork Desktop App's cache" section.
My upwork tracker wont work. Tried all the troubleshooting steps as per upwork FAQS but still cant log in. I even updated my OS to Monterey 12.2 but still wont work. Pls check on this. I was not able to track and work for a day already.
Thank you for your message. Could you please continue clicking 'Next' on the pop-up window seen in the screenshot? If you still do not see the time tracker, please right-click on the Upwork Desktop App on your taskbar and depending on your OS, you should have an option to click 'Upwork' or 'Open time tracker' as seen here. Feel free to message us if problems persist.
We sincerely apologize for the inconvenience and the trouble installing your Desktop app. I'll have one of the support team members assist you further via a support ticket. You can access your ticket on this page once it's ready.
I understand your frustration with this and would like to confirm that our engineering team is working on resolving this as soon as possible.
One of our team members will update your ticket as soon as possible and assist you further. Thank you.
Hi,
I'm experiencing this issue. I don't have Google accounts associated with Upwork. It's the exact same - only shows the splash onboarding screens and then nothing.
Can I please get some assistance?
Hello everyone! This is my first official post here. Hopefully it helps someone. I was searching for a solution and it still doesn't seem to be resolved by the UpWork team to officially add support for the Time Tracker desktop app on ChromeOS. My boyfriend is really good with ChromeOS and he will detail below the steps to get this to work on your Chromebook.
Step 2: Go to this Google Drive folder I created and download the version of Linux that you need for your device. Linux on ChromeOS uses a version of Debian so you really just need to know if the processor of your device is 64 or 32 bit. Most devices are also using a 64 bit processor. Some lower-end Chromebooks might be using 32 bit. Just Google your device specs.
Step 4: Open "Files" app from your app drawer and locate the file you downloaded from the Drive folder in Step 2 (likely in the Downloads folder). Rename it to "upwork.deb". Then locate the "Linux files" directory on the left and drag the renamed file into that directory.
Hi, I accepted an hourly contract on Upwork and I didn't realise but on my Chromebook I can't even download the app. I couldn't log the hours because in the manual time log there is only an option to log hours for today and it is glitching. How can I get paid for the work I completed?
Thanks for reaching out to us. I checked and it seems that you successfully added manual time for the contract. Could you please send me a PM with more information about the glitch along with screenshots so that our team can check that for you and assist you further?
Hi - I am with you on this. I was using a Windows laptop and obviously had no problem - now I have a Chromebook and my (new) client doesn't allow manual timings - I didn't realise Upwork and Chrome didn't do time track/screen shots
According to one of the stats that gets shown on Upwork, 83% of freelancers say it's important to them to be able to work anywhere... but for me that means working on my Chromebook vs. my desktop map at home. Please make this a priority!
It isn't, it seems. Same goes for every other company when adding their features onto Chrome OS, things that are very crucial for online work like Skype and others. It's a shame. After a lot of work into my profile I realized that I cannot actually work on UpWork unless I have a real PC. I am unable to buy one so this makes me quite literally too poor to work. I'm sure many people share the same experience. Hopefully one day this will become of importance to the UpWork programming dept.
You can work on Upwork, the only thing you can't do is use the tracker. Just use fixed rate contracts (which are WAY more common in your category) or manual time and use your earnings to buy a machine that supports the tracker, even a used one will do the trick.
Could you please try to file a report for our support team following ''How do I report a problem?'' section of this Troubleshooting guide. Please include all the info in that report, and our team will follow up on your ticket directly.
I'll go ahead and send you a private message with more information on how you can share this with me. The team is investigating this further, so it's really great that you stepped forward with this information. I'll ping you!
Avery, I think it has more to do with the Linux container than the UpWork app itself. It won't record the screen because it's basically running in an emulator this way.
I truely think it would be better if you guys could just make an Android app (since they work on ChromeOS) or a progressive web app that works instead of a dedicated desktop app...
Hello! I'm checking back in on this. I just recently started a new contract where the client is set on NOT using manual time. Up to this point, all of my clients have been fine with me adding manual time, and tracking my time/having screenshots recorded via Hubstaff. It gives me extra work to do copying my time over, but it's worth it to be able to use my Chromebook.
Also, it definitely has a bug in it, as I tracked my time this evening with both Upwork & Hubstaff, and recorded 1 hr. 10 mins. with Hubstaff, but when I checked my time log on Upwork, only 1 hr. had been recorded (with a random 10-min. gap in-between). And, no screenshots are being taken.
I've been asking for years - is there a way we can get an Upwork tracker as an app or for ChromeOS? I think there are a LOT of freelancers out there who use the Google-friendly Chromebooks (most of my clients are G Suite!), and this would really make my work life easier, as my newest client is adamant about needing me to use this tracker.
Thanks for sharing. This has been really helpful. Unfortunately, I am encountering an issue this week - the tracker is loading and won't open. Have you had the same problem? Any idea on how I can solve this? Thanks
Just to confirm, you were able to use the Desktop App on ChromeOS but it stopped working properly this week? Could you please send me a PM with more information so I can share with the team? Thank you!
Thank you for sharing! It's not working on my machine but hopefully the interest generated will cause the upwork team to realize they are losing money by not implementing. I have the majority of my clients outside of upwork and would love to invite them in, but unfortunately I don't want to work on my mac at home all the time. I travel with a chromebook. Chromebooks are also a very affordable option for new freelancers who are starting businesses. Adding manual time doesn't work for many clients as they like being able to track time with screen shots, etc. Until this is resolved, 90% or more of my work (that I found with my own marketing) is not brought into the platform.
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