Acrobat Distiller Installer

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Elisabetta Buendia

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Jul 26, 2024, 1:29:34 AM7/26/24
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Ah, and to add, he has Windows 7 with little likelyhood of changing.

In the past 2 weeks, something changed and he no longer can print PDF
It says Postscript file must be installed.
When I emmulated on another computer, if I got past that, (on a windows 10)
..Pagemaker was then looking for Distiller installation in order to complete the PDF process

On his Windows 7 postscript connection, possibly distiller as well seems to have vanished.
On his machine adobe acrobat 5.0 was installed pre 2017 and adobe 2017 was installed in 2017

I could assume that something disconnected or some file modified..
..I could assume, ok, so let's reinstall acrobat 5.0(having distiller) or adobe2017(having distiller in it's folders)

Only the original disks... can not locate
As on my tests, it appears Pagemaker looks FIRST for postscript install, then jumps to distiller
..I and looking at the many adobe installs and tries in 2017
..I believe the acrobat 5.0 with distiller was the operational path and adobe2017 may not have been successful, as it seems the process PM uses to hit first Postscript then Distiller may or may not be the same.

Searching Adobe forums, links to download acrobat 5.0 are all removed/broken
And many spam sites with virus downloads exist

Is there a way, with the files existing in a normal install, currently on his machine
..to reinstall/repair itself without asking for keys, or able to locate the keys on his machine before doing reinstall

Windows 7, an Old Pagemaker.
He's a dear old friend and upgrades to modern indesign are pretty much out of the question now.
And the almost 1000 page book, orphan page settings, margins, margin notes, etc become lost

I need to find a path in locating to repair what is there, or to get a fresh 5.0 or 7.0 download with PS and Dist

Can anyone assist?... without the spam virus files...

Acrobat Distiller is a separate application from Adobe Acrobat and it still comes with Adobe Acrobat, although using it is considered archaic these days because there are newer, better methods of making a PDF. It still works, though.

I don't know much about Windows 7 as I pretty much jumped to 8 when it came out. I do know that it was possible to install PM 7 and Acrobat/Distiller on a Win 8 ( I did: although it squacks about compatibility issues). Unfortunately, despite that, the printer install portion of that does NOT install nor will it work anyway as the newer system handles printers differently.

That being said, this just means you can't use the default "click the Acrobat icon" Export PDF workflow as it will not function. All that button does anyway is the same thing as if you pull down the File menu and select Export to PDF.

INSTEAD, I suggest your friend will have to change their workflow either to A) PRINT to another installed PDF driver (like the "Microsoft Print to PDF" driver, or better yet, B) print the file to Postscript and distill it manuallywith whatever Distiller that's installed an functioning. You would need is to have an installed Postscript printer driver (as you can't create a PS file without one) even if you don't have that printer.

As you have found, you cannot find these installers online.. and you won't.. this is 20 years ago stuff you're talking about. And even if you could find them, you need the legal serial numbers to install them both. FYI: although if this computer had them installed at some point it is possible to retrieve the full install serial numbers using a program like Belarc (google it to find where to download it) . If so, at least you can attempt to use them for a reinstall should you be lucky to find installers.

Whenever I try to make a PDF from another program (Word, PowerPoint, etc.) I get a message: "acrobat distiller cannot continue because Acrobat is not activated." The program is activated. I have not been able to find any information on how to fix this, and the program is useless to me unless I can create PDF files. What do I do?

I have a new MacBook Pro with M1 Pro chip and I can't open the Acrobat Distiller. Other Adobe products work without problems, even Adobe Acrobat DC. First time I tried to open Acrobat Distiller I got the message "Sorry, something went wrong". When I try to open it now nothing happens. Software is Up to date. Thank you!

Hi, just let you know I finally solved the problem. It was caused by a corrupted font activated by FontExplorer X Pro. I deactivated a bunch of fonts and Distiller works like a charm. I found this thread -discussions/acrobat-dc-distiller-crashing/td-p/10137786 which helped me. Now I have to find out which font it was.

Based on Adobe's statements, Acrobat (and that would include Distiller) is supported on M1 hardware. I would uninstall Acrobat, then run the Adobe Cleaner ( -docs/acrobatetk/tools/Labs/cleaner.html) and then re-install Acrobat again to see if that fixes the problem.

Hi, thank you very much for your reply! I did what you have suggested and I have tried several ways of uninstlalling Acrobat DC, even manually deleting associated files from Application support and other folders in the Library directory. Unfortunately it did not help. In crash log it says this:

Unfortunately, a crashlog is only useful to somebody who has access to the source code of the application. This means that only Adobe can help you with that information. Without knowing what the reason for the crash is, it's impossible to propose any workarounds. I would recommend that you get in touch with Adobe's customer support and see if they can help you.

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