ReviewBoard + httpd fails to start with

[harish.va...@gmail.com]

Hi All,

We had a successful installation of RB 4.0.2 and as well the site upgrade done.

But now when we try to start the httpd, we end up getting the below error.

Any inputs on how to address it.

Jun 27 04:24:50 reviewboard rb-site[27123]: load_entry_point('ReviewBoard==4.0.2', 'console_scripts', 'rb-site')()

Jun 27 04:24:50 reviewboard rb-site[27123]: File "/usr/lib/python2.7/site-packages/ReviewBoard-4.0.2-py2.7.egg/reviewboard/cmdline/rbsite.py", line 2732, in main

Jun 27 04:24:50 reviewboard rb-site[27123]: command.run(site, options)

Jun 27 04:24:50 reviewboard rb-site[27123]: File "/usr/lib/python2.7/site-packages/ReviewBoard-4.0.2-py2.7.egg/reviewboard/cmdline/rbsite.py", line 2254, in run

Jun 27 04:24:50 reviewboard rb-site[27123]: leading_newlines=False)

Jun 27 04:24:50 reviewboard rb-site[27123]: File "/usr/lib/python2.7/site-packages/ReviewBoard-4.0.2-py2.7.egg/reviewboard/cmdline/utils/console.py", line 297, in header

Jun 27 04:24:50 reviewboard rb-site[27123]: wrapper=self.header_sep_wrapper)

Jun 27 04:24:50 reviewboard rb-site[27123]: File "/usr/lib/python2.7/site-packages/ReviewBoard-4.0.2-py2.7.egg/reviewboard/cmdline/utils/console.py", line 203, in print

Jun 27 04:24:50 reviewboard rb-site[27123]: wrapper=wrapper)))

Jun 27 04:24:50 reviewboard rb-site[27123]: UnicodeEncodeError: 'ascii' codec can't encode characters in position 8-86: ordinal not in range(128)

Adding the below to /usr/lib/python2.7/site-packages/ReviewBoard-4.0.2-py2.7.egg/reviewboard/cmdline/utils/console.py, enables the httpd to be brought up, but none of the links such as "All Review Requests", "New Review Request" or diff work as expected.

reload(sys)

sys.setdefaultencoding('utf-8')

[harish.va...@gmail.com]

Hi All,

The issue has been addressed.

Thanks.

[Eric Berquist]

How was this resolved? I'm encountering the same problems with 4.0.3 and a fresh install.

[Christian Hammond]

Hi Eric,

I don't think the fix was on our end. Sounds like they used a workaround.

Can you tell me what OS/distro you're on, what version of Python you're using, what terminal you're using, and, if this is a Linux terminal, the output of:

echo $TERM
echo $LANG

Along with that, can you run the version of python used to install Review Board and run:

    import sys

    print(sys.getdefaultencoding())

Thanks,

Christian

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