Occurring error for each rbt command

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todor.radosl...@gmail.com

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Jul 17, 2020, 10:58:03 AM7/17/20
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when i try for example rbt post, status and so on i face every time same error:

ERROR: Could not load SCM Client "tfs"
Traceback (most recent call last):
  File "/Library/Python/2.7/site-packages/RBTools-1.0.3-py2.7.egg/rbtools/clients/__init__.py", line 750, in load_scmclients
    client = ep.load()(config=config, options=options)
  File "/Library/Python/2.7/site-packages/RBTools-1.0.3-py2.7.egg/rbtools/clients/tfs.py", line 979, in __init__
    none_on_ignored_error=True)
  File "/Library/Python/2.7/site-packages/RBTools-1.0.3-py2.7.egg/rbtools/utils/process.py", line 165, in execute
    **popen_encoding_args)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/subprocess.py", line 394, in __init__
    errread, errwrite)
  File "/System/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/subprocess.py", line 1047, in _execute_child
    raise child_exception
UnicodeDecodeError: 'ascii' codec can't decode byte 0xe2 in position 0: ordinal not in range(128)
CRITICAL: 'ascii' codec can't decode byte 0xe2 in position 0: ordinal not in range(128)

David Trowbridge

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Jul 17, 2020, 3:36:03 PM7/17/20
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Can you run "tf vc help" and send us the output?

Thanks,
David

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todor.radosl...@gmail.com

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Jul 20, 2020, 2:27:49 AM7/20/20
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The output of "tf vc help"
zsh: command not found: tf

Christian Hammond

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Jul 23, 2020, 5:09:52 PM7/23/20
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Hi,

We just saw a similar issue with a customer, and it had to do with some contents in their system environment, which was interfering.

Can you run `env` and see if anything in there has any Unicode characters? In the other case, it was fancy quotes (the kind you'd see in a Word document).

We're looking at where things are going wrong here.

Christian



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