Error: too many trys to get lock

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Daniel Kuecker

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May 23, 2017, 4:16:16 PM5/23/17
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I'm getting this error on our production RB server.  We are using P4 with LDAP authentication.

SCMError: [P4#run] Errors during command execution( "p4 login" )

 [Error]: "Fatal client error; disconnecting!\nOperation 'client-SetPassword' failed.\nToo many trys to get lock /opt/apps/reviewboard/rbinstall/review-board.xxxxxxxx.com/data/.p4tickets.lck."

Has anyone seen a similar error?

--DK

Christian Hammond

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May 23, 2017, 4:18:19 PM5/23/17
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Hi Daniel,

I haven't, but the first thing I'd check is whether that directory and its contents are writable by the web server.

There's going to be a new Review Board release out by the end of the week that, amongst other things, makes some large improvements (and has better error handling) for Perforce authentication. I don't know if it would help much in this situation, but possibly.

Christian

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Daniel Kuecker

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May 23, 2017, 4:30:08 PM5/23/17
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Thanks for the quick reply Christian!  I see apache did not have write access to the data folder.  I enabled it and will watch for future errors. 

Thanks!

--DK

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