Email notification : test email not sent & no trace in logging file

[fabrice...@tma-asp.com]

Hi,

ReviewBoard version : 2.0.11 (CentOS
Browser : Firefox 33.0 & Chrome 38.0


I'm trying to test email notification in Admin > System settings > (checked Send a test e-mail after saving) > Save.

After hitting the save button, I get a "Page loading..." message and a spinning wheel for minutes. Then... nothing happens. No email. No success/failure message.

Looking into logs (Admin > System settings > (checked 'Enable logging') > log level = Debug), nothing appears. The only logs I get are about LDAP auth and cache miss...

Any advice on configuring logging so that I get a chance to understand what's happening ?

Cheers,
Fabrice

[David Trowbridge]

It sounds like it's just timing out trying to contact your mail server. I don't think there's any existing logging that would help here. We should probably add more, but a lot of the mail plumbing happens in django, where we can't add additional logging.

-David

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[fabrice...@tma-asp.com]

Hi David,

Thanks for the quick answer.

We're using GMail SMTP server via TLS on port 465 to send our emails. Test SMTP access from bash (openssl s_client -connect ...) on the same machine works fine. Are you aware of any trouble accessing GMail SMTP via TLS from Django and/or ReviewBoard ?

Cheers.
Fabrice

[fabrice...@tma-asp.com]

I finally managed to make it work by changing port to 587.

Thanks for your time.

Fabrice